"The hotel was understaffed. The bathroom floor had dried excrement on it. No valet parking.2022-08-31"
"The hotel was convenient and made a difficult time less stressful. There was a shortage of supplies like shampoo and coffee pods.2022-04-16"
"I was satisfied with everything, especially the service. Go for it.2022-01-20"
"The hotel was clean, quiet, and convenient. Good place to stay.2021-12-05"
"The hotel was convenient, quiet, and clean, and the staff was courteous. You won't be disappointed.2021-12-03"
"The hotel was comfortable and quiet.2021-09-21"
"The room was clean and comfortable, and the hotel staff was great.2021-01-31"
"Easy access to medical facilities. The toilet didn't flush properly, but maintenance was on-site and took care of it.2020-11-21"
"Great location if you're going to Mayo; just walk across the street or go through the subway. Nice hotel. Be prepared for a parking fee.2020-09-04"
"The room was dated and needed upgrading. I felt like I was going to fall out of the bed. The hotel staff was helpful and friendly. Limited food options due to the virus, and the food that was available didn't taste good. 2020-06-27"
"The bathroom was dirty, and the sink and shower faucets leaked. One lightbulb was unscrewed, and there were no washcloths. I called for blankets, and when I got them, they looked unwashed. It was a long walk through renovation work to my room. Don't stay at this hotel.2020-03-13"
"The hotel was under construction, but the staff was nice and it was still a great experience.2020-01-18"
"The housekeeping at this hotel was poor.2019-12-08"
"The shower didn't drain well. The employees were nice, but I'm disabled and they gave me a room at the end of the hallway on the 7th floor. The restaurant food wasn't good.2019-07-27"
"Excellent location across from the Mayo Clinic. The room was clean and adequate, but it was fairly small. The bed wasn't comfortable. The hotel clerks were friendly. The buffet breakfast at the restaurant was basic and had limited options. The a la carte breakfast turned out to be a better option for us.2019-07-23"
"An excellent hotel, but there were no handicap bathrooms. The food was wonderful.2019-05-27"
"The room smelled musty, but I loved the hotel pool and whirlpool.2019-04-25"
"Excellent mattress and plenty of hot water for showers. Unfortunately, the toilet bowl was in bad shape, and the sink had a poorly-glued crack. There was a spot on the carpet, too. I'll try another hotel next time.2018-12-30"
"The hotel was outdated. Poor service and expensive parking. Stay somewhere else.2017-10-30"
"Convenient to Mayo. The hotel was older but in good shape. My stay went well.2017-07-29"
"Good hotel and handy to the clinic. The food was great.2017-01-07"
"The shower water in my hotel room fluctuated from hot to cold, and the faucets were hard to adjust.2016-07-03"
"Close to Mayo Clinic. The beds were comfortable and clean, but noise from outside kept me awake. The water was lukewarm and bright orange from both the sink and shower all evening. I was able to take a shower in the morning, but the water never really got hot. The bathtub had hair on the sides, and black residue came out of the faucet. The hotel clerk just said there was a pressure problem.2016-03-26"
"A very old hotel that definitely needed updating. The room was very small and not well-kept. Don't expect high-quality anything.2016-01-11"