"Great location across the street from Gonda and Mayo Clinic. Be prepared, though, it's an old hotel that needs updating. Needed fresh paint and new mattresses and towels.2022-07-23"
"The room and 4th floor hallway smelled like garbage. No hot water in the morning, even after letting the water run for 45 minutes. The hotel clerk wasn't helpful. Check-in took too long. I'd never stay here again.2021-12-23"
"The customer service was excellent. Needed better signage in the parking lot. I highly recommend this hotel.2021-10-22"
"The hotel was close to Mayo Clinic and Methodist Hospital. The furniture was dated, and the restaurant was closed because of Covid. Parking cost extra.2021-03-19"
"The hotel was close to Rochester Methodist Hospital. I liked the beds.2021-03-15"
"I loved the 2 separate rooms and the privacy of having our own bathrooms for privacy. We were able to park in the hotel lot after checking out, which was nice. Great place to stay.2022-05-16"
"I heard a lot of loud noise at this hotel. The mattress was lumpy, and the shower was unsafe. Breakfast was a disappointment. Ask for a room away from the street.2021-10-22"
"This hotel was the next best thing to being home. The bed was comfortable. Stay here.2020-02-15"
"I had a wonderful stay. The hotel was quiet, and the room was nice. Great breakfast and evening happy hour with snacks.2017-10-11"
"The hotel is connected to Mayo Clinic by a carpeted pedestrian tunnel. My suite was well-lit, absolutely spotless, and well-equipped. Excellent check-in and parking, but guests have to get an assigned spot from the manager. I highly recommend staying here.2016-03-28"
"Located in a safe area. The hotel exterior was pleasant, and the lobby was nice. Clean, fresh appearance all around, and the layout was good. The employees were nice. I recommend staying here.2022-01-01"
"Nice hotel in a good location. The room looked and smelled clean, and I liked the layout. Nice kitchen and good coffee selection. The employees were pleasant, knowledgeable, and helpful, and I felt like they really cared. Excellent covered parking.2021-12-24"
"The hotel employees were friendly and helpful.2022-08-09"
"Good stay. The hotel was close to the hospital. The room was clean and had a great bed. The staff was friendly. Unfortunately, I left my charger in the room; I called and was told it would be sent to me, but 5 calls later, I still haven't received it.2022-08-01"
"Our stay at this hotel was great. The room was clean, and the front desk clerks were friendly and helpful. Nice breakfast.2022-05-09"
"Good location and rates. The room was great, and the beds were comfortable. The hotel staff was friendly. We'll stay here again.2022-03-13"
"The hotel staff was friendly and helpful. Large selection of food at breakfast. Good place to stay.2022-03-05"
"The hotel was clean, relaxing, and quiet. I had a relaxing stay and felt safe despite the pandemic. The staff was kind.2020-10-07"
"The hotel staff was friendly and welcoming. There were restaurants within walking distance, and there was a shuttle service to hospitals.2018-08-09"
"The hotel room was clean and modern, and it was quiet even when full. The staff was personable, welcoming, and helpful. A pleasant experience. Be sure to take advantage of the breakfast.2018-06-26"
"Reasonable rates, especially with the free breakfast and shuttle service. The hotel was nice, clean, and comfortable, and the employees were helpful and courteous. The free shuttle to Mayo was much appreciated. We were pleased.2018-01-26"
"We had a comfortable stay. The hotel was well worth the price; the room had a recliner and kitchenette, and the heated garage was awesome. Honkers, the restaurant next door, was great. We'll definitely stay here again.2022-01-08"
"The hotel was comfortable and convenient. Free laundry and computer use. The room was large and nice, and kept clean. I liked the quiet atmosphere. The lounge was lovely, and there was a large outside eating area with a BBQ. There was even a mini store for sundries and snacks. Plenty of parking. You'll be comfortable here.2021-09-09"
"The room was clean and comfortable, and the hotel staff was friendly and helpful.2020-09-19"
"Convenient to St. Mary's Hospital, and the rates were competitive. The shuttle to and from Mayo buildings was reliable and a wonderful perk. The front desk clerks were nice enough, but we encountered some employees who were obviously sick and shouldn't have been exposing customers to germs. The hotel was fine, but the evening meal was just soup and bread.2020-02-24"
"My hotel room wasn't cleaned after the 1st night, and there was no one at the front desk when I came back late after being with my husband in the hospital. No clean towels or coffee had been provided.2021-02-11"
"The night staff was outstanding, but the day staff wasn't. The hotel pool and exercise room were closed because of Covid-19, and the breakfast was pathetic. I wasn't happy.2020-07-16"
"Ask for an odd-numbered room on the top floor of the hotel.2020-06-26"
"There was no one at the front desk when we arrived; we had to wait about 10 minutes. When we got to the room, there was no conditioner or facial tissue, and there were only two towels and no bedding for the sofa bed. The hotel clerk did provide them when we went down and asked for them. After that, things went smoothly and we had a good stay.2019-07-07"
"I loved this hotel. It was quiet, clean, and dog friendly. Nice staff, too. I'd stay here again.2018-07-15"
"The room was nice, quiet, and clean. I'll stay here again.2022-05-04"
"Clean and reasonably priced. I had an enjoyable stay. Book a room; it's worth it.2021-10-17"
"We were pleasantly surprised by the quality of the beds and the TV. Great staff. We were able to play cards in the breakfast room. The hotel clerk wiped the counter after each guest encounter, and wore a mask at all times. Stay here.2021-09-13"
"The motel was reasonably priced, and the suite was nice, clean, and spacious. Great place to stay.2020-06-16"
"Good place to stay. The motel was quiet, and the employees were friendly and helpful.2020-05-31"
"We arrived at the hotel at 6 PM, and our room wasn't ready. It seemed like there was an extra charge for everything, including Internet service fast enough to get downloads from my company. I recommend finding another place to stay.2015-03-29"
"The hotel was fine, but the pool was closed Saturday night because the heater wasn't working. We were disappointed.2020-03-16"
"The hotel was nice, clean, and quiet.2019-08-13"
"The hotel was clean and affordable, but the heater put out cold air before warming up, and it was drafty by the window. We had some issues with communication regarding shuttles. OK staff and breakfast.2019-01-30"
"The hotel room was clean, and we were able to switch to a 1st floor room. Loved the shuttle drivers.2018-11-22"
"I requested a non-smoking hotel room, but the 1st room was smoky. I changed rooms, and the 2nd room was OK.2018-08-02"
"The room was clean and comfortable, and the hotel staff was helpful and pleasant.2022-11-25"
"Easy to find, and the area wasn't congested. The accommodations were quite satisfactory, and I was impressed with the attention to cleanliness. The hotel staff was pleasant, and the managers were extremely helpful in making sure my needs were met. 2021-06-14"
"The hotel was clean and quiet; I got a good night's sleep. The staff was accommodating, and the kids enjoyed the pool.2021-05-04"
"The hotel was great. The room was clean and quiet, and the staff was kind and took Covid precautions. I had everything I needed.2021-01-16"
"The hotel staff was amazing; they were helpful and answered all my questions and concerns. Be prepared for an hour spread on the shuttle pickup and drop off for the Gonda building at the Mayo Clinic.2020-10-30"
"Needed a little updating, but the room was clean and quiet, and the beds were comfortable. The hotel computer was really slow, so check-in took a while. The front desk clerks were helpful and nice.2022-07-11"
"Good location and rates. The hotel was nice and clean.2018-09-15"
"This hotel was a nice, quiet place to rest. It was convenient to Mayo Clinic and restaurants. The room was clean, and the employees were friendly and helpful; they even helped me carry my cooler upstairs. Easy check-in and checkout. Breakfast was plentiful.2018-07-14"
"The room was clean, and the staff accommodated our special needs. We'd stay at this hotel again.2018-06-17"
"This hotel needed a lot of work, but the reception was good. Find another place to stay.2018-05-09"
"I've stayed at this hotel several times and always enjoy it. It's clean and convenient to restaurants and shops. The front desk clerks are friendly and helpful. I'll stay again.2017-06-20"
"The handicap room didn't have an accessible bathtub. I requested a room change, and the hotel staff was kind about moving us. The continental breakfast was mediocre.2016-06-14"
"The room was clean and comfortable, and the hotel staff was friendly. Breakfast was a typical for a hotel. I was pleased with my stay.2016-05-14"
"The room was nasty and the furniture was dirty. We found dead bugs in the bed and shower, and the bedsheets were stained. The toilet overflowed, and afater maintenance repaired it, we had to call for help again because my child got locked in the bathroom. The clerk argued with me about the room. The pool area was so cold that people were sitting around in their coats. This was one of the worst experiences I've had. Stay at another hotel.2015-12-22"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.