"The upper floors of the hotel were being remodeled. We heard noises that sounded like a dog; we thought it was in the room next door, but after complaining, we found out it was upstairs.2023-03-13"
"The hotel was nice and clean, and the price was great. The staff was friendly. Book it.2021-10-15"
"The hotel was affordable, clean, and comfortable. The staff was friendly. I'd stay here again.2021-09-14"
"Everything was fine with my hotel stay.2021-07-31"
"Good enough place to sleep. Poor TV channel selection. The hotel staff was nice. Breakfast was disappointing.2021-06-22"
"There was no one at the front desk when I went to check out. Find another hotel.2020-05-22"
"The hotel wasn't fancy, but it was quite adequate. The room was clean and pleasant. I'd return.2018-08-01"
"A decent hotel. The only issues I had were the big stain on the bedspread and the awkward positioning of the toilet paper dispenser. Breakfast was good.2017-12-05"
"Good value. The hotel was surprisingly nice. The decor was a bit dated, but the suite was large and the beds were comfortable. I even had a full kitchen. I'd stay here again.2016-08-23"
"You can't go wrong here considering the price. The beds were extremely comfortable, and the staff was excellent. I'd definitely stay at this hotel again.2019-07-11"
"Clean, quiet hotel with good staff. Try it.2018-12-07"
"A wonderful hotel experience. The rates were fantastic, and everything was new, clean, and convenient. The staff was friendly and helpful. Nice breakfast and snacks. Stay here.2017-08-01"
"We arrived at the hotel at 6 PM, and our room wasn't ready. It seemed like there was an extra charge for everything, including Internet service fast enough to get downloads from my company. I recommend finding another place to stay.2015-03-29"
"We weren't happy that our room wasn't serviced after we arrived. The ice machine on our floor didn't work, and the one on the next floor provided shaved ice. No toaster or bread at breakfast. The hotel is fine if you just need a place to sleep.2021-09-10"
"Worth a stay. The hotel room was nice and large.2020-10-01"
"The hotel was clean, the staff was friendly, and breakfast was great. Book it.2018-09-09"
"The room was clean, and the front desk clerks were helpful. Don't hesitate to stay at this hotel.2016-08-18"
"The hotel staff was friendly and helpful. Large selection of food at breakfast. Good place to stay.2022-03-05"
"The hotel was clean, relaxing, and quiet. I had a relaxing stay and felt safe despite the pandemic. The staff was kind.2020-10-07"
"The hotel staff was friendly and welcoming. There were restaurants within walking distance, and there was a shuttle service to hospitals.2018-08-09"
"The hotel room was clean and modern, and it was quiet even when full. The staff was personable, welcoming, and helpful. A pleasant experience. Be sure to take advantage of the breakfast.2018-06-26"
"Reasonable rates, especially with the free breakfast and shuttle service. The hotel was nice, clean, and comfortable, and the employees were helpful and courteous. The free shuttle to Mayo was much appreciated. We were pleased.2018-01-26"
"Good location. The hotel clerks were friendly and helpful, but housekeeping was a real disappointment. The beds weren't made for 2 days, and no shampoo was provided. The wastebasket and liner were sitting on the bathroom counter. My makeup sponge on the soap dish was thrown away.2019-03-27"
"An extremely pleasant experience. Stay at this hotel, especially if you're traveling with a pet.2017-04-18"
"The hotel was pet-friendly and there was no extra fee, which was a plus in my book. The floor in my room was clean. My only complaint is that when I called for directions, the front desk clerk was clueless and unable to help me. You won't be disappointed if you stay here.2015-09-29"
"Great location across the street from Gonda and Mayo Clinic. Be prepared, though, it's an old hotel that needs updating. Needed fresh paint and new mattresses and towels.2022-07-23"
"The room and 4th floor hallway smelled like garbage. No hot water in the morning, even after letting the water run for 45 minutes. The hotel clerk wasn't helpful. Check-in took too long. I'd never stay here again.2021-12-23"
"The customer service was excellent. Needed better signage in the parking lot. I highly recommend this hotel.2021-10-22"
"The hotel was close to Mayo Clinic and Methodist Hospital. The furniture was dated, and the restaurant was closed because of Covid. Parking cost extra.2021-03-19"
"The hotel was close to Rochester Methodist Hospital. I liked the beds.2021-03-15"
"The hotel was in need of an update; it was mostly clean, but some things were worn out. The staff didn't understand the parking situation. You could do worse, but I'd look elsewhere.2015-12-23"
"Located in a safe area. The hotel exterior was pleasant, and the lobby was nice. Clean, fresh appearance all around, and the layout was good. The employees were nice. I recommend staying here.2022-01-01"
"Nice hotel in a good location. The room looked and smelled clean, and I liked the layout. Nice kitchen and good coffee selection. The employees were pleasant, knowledgeable, and helpful, and I felt like they really cared. Excellent covered parking.2021-12-24"
"The room was clean and comfortable, and the hotel staff was helpful and pleasant.2022-11-25"
"Easy to find, and the area wasn't congested. The accommodations were quite satisfactory, and I was impressed with the attention to cleanliness. The hotel staff was pleasant, and the managers were extremely helpful in making sure my needs were met. 2021-06-14"
"The hotel was clean and quiet; I got a good night's sleep. The staff was accommodating, and the kids enjoyed the pool.2021-05-04"
"The hotel was great. The room was clean and quiet, and the staff was kind and took Covid precautions. I had everything I needed.2021-01-16"
"The hotel staff was amazing; they were helpful and answered all my questions and concerns. Be prepared for an hour spread on the shuttle pickup and drop off for the Gonda building at the Mayo Clinic.2020-10-30"
"My hotel room wasn't cleaned after the 1st night, and there was no one at the front desk when I came back late after being with my husband in the hospital. No clean towels or coffee had been provided.2021-02-11"
"The night staff was outstanding, but the day staff wasn't. The hotel pool and exercise room were closed because of Covid-19, and the breakfast was pathetic. I wasn't happy.2020-07-16"
"Ask for an odd-numbered room on the top floor of the hotel.2020-06-26"
"There was no one at the front desk when we arrived; we had to wait about 10 minutes. When we got to the room, there was no conditioner or facial tissue, and there were only two towels and no bedding for the sofa bed. The hotel clerk did provide them when we went down and asked for them. After that, things went smoothly and we had a good stay.2019-07-07"
"I loved this hotel. It was quiet, clean, and dog friendly. Nice staff, too. I'd stay here again.2018-07-15"
"We had a comfortable stay. The hotel was well worth the price; the room had a recliner and kitchenette, and the heated garage was awesome. Honkers, the restaurant next door, was great. We'll definitely stay here again.2022-01-08"
"The hotel was comfortable and convenient. Free laundry and computer use. The room was large and nice, and kept clean. I liked the quiet atmosphere. The lounge was lovely, and there was a large outside eating area with a BBQ. There was even a mini store for sundries and snacks. Plenty of parking. You'll be comfortable here.2021-09-09"
"The room was clean and comfortable, and the hotel staff was friendly and helpful.2020-09-19"
"Convenient to St. Mary's Hospital, and the rates were competitive. The shuttle to and from Mayo buildings was reliable and a wonderful perk. The front desk clerks were nice enough, but we encountered some employees who were obviously sick and shouldn't have been exposing customers to germs. The hotel was fine, but the evening meal was just soup and bread.2020-02-24"
"The hotel was an economical choice, with easy access to the Skyway system. Close to Mayo Clinic.2019-12-14"
"The hotel room was dark and smelled funny, and the carpet was dusty. I was bitten by a bug. The towels smelled musty. Don't stay here; it's not worth the price.2019-06-18"
"We started sneezing as soon as we turned on the heater. The bathroom smelled like sewage. We were disappointed. Find another hotel.2019-01-13"
"Nice hotel room and excellent service. If you're going to Mayo, ask for a room on the 2nd floor and use the sky walk.2018-12-16"
"The hotel was clean and updated, and the bed was great. Good place to stay.2017-10-02"
"I loved the 2 separate rooms and the privacy of having our own bathrooms for privacy. We were able to park in the hotel lot after checking out, which was nice. Great place to stay.2022-05-16"
"I heard a lot of loud noise at this hotel. The mattress was lumpy, and the shower was unsafe. Breakfast was a disappointment. Ask for a room away from the street.2021-10-22"
"This hotel was the next best thing to being home. The bed was comfortable. Stay here.2020-02-15"
"I had a wonderful stay. The hotel was quiet, and the room was nice. Great breakfast and evening happy hour with snacks.2017-10-11"
"The hotel is connected to Mayo Clinic by a carpeted pedestrian tunnel. My suite was well-lit, absolutely spotless, and well-equipped. Excellent check-in and parking, but guests have to get an assigned spot from the manager. I highly recommend staying here.2016-03-28"
HotelGuides makes it easy to find hotels that are pet friendly. I also like the ease of changing reservations and that I don’t have to pay in advance.
- Heather Riegraf
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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