"Needed a little updating, but the room was clean and quiet, and the beds were comfortable. The hotel computer was really slow, so check-in took a while. The front desk clerks were helpful and nice.2022-07-11"
"Good location and rates. The hotel was nice and clean.2018-09-15"
"This hotel was a nice, quiet place to rest. It was convenient to Mayo Clinic and restaurants. The room was clean, and the employees were friendly and helpful; they even helped me carry my cooler upstairs. Easy check-in and checkout. Breakfast was plentiful.2018-07-14"
"The room was clean, and the staff accommodated our special needs. We'd stay at this hotel again.2018-06-17"
"This hotel needed a lot of work, but the reception was good. Find another place to stay.2018-05-09"
"The room was nice, quiet, and clean. I'll stay here again.2022-05-04"
"Clean and reasonably priced. I had an enjoyable stay. Book a room; it's worth it.2021-10-17"
"We were pleasantly surprised by the quality of the beds and the TV. Great staff. We were able to play cards in the breakfast room. The hotel clerk wiped the counter after each guest encounter, and wore a mask at all times. Stay here.2021-09-13"
"The motel was reasonably priced, and the suite was nice, clean, and spacious. Great place to stay.2020-06-16"
"Good place to stay. The motel was quiet, and the employees were friendly and helpful.2020-05-31"
"We arrived at the hotel at 6 PM, and our room wasn't ready. It seemed like there was an extra charge for everything, including Internet service fast enough to get downloads from my company. I recommend finding another place to stay.2015-03-29"
"My handicap room was good-sized and clean; it had a king bed and a sofa. The handicap shower wasn't easy to use, though; my wife is short and couldn't reach the holding bracket.2021-11-06"
"The hotel was great, and the front desk clerks were helpful.2021-09-15"
"The hotel needed to be refurbished; everything was dark and dingy. The staff was pleasant.2018-09-24"
"The hotel was nice, clean, and quiet, but the reception area was being renovated when we arrived. It was dusty and smelled like a sawmill. There was plastic around everything, including the front desk; there was just a hole to speak to the clerk. It was better the next day, but we were disappointed to have a room just down the hall from the noise and dust. The room was nice and pretty clean. A light evening meal was provided. No coffee the last day.2018-07-28"
"We weren't happy that our room wasn't serviced after we arrived. The ice machine on our floor didn't work, and the one on the next floor provided shaved ice. No toaster or bread at breakfast. The hotel is fine if you just need a place to sleep.2021-09-10"
"Worth a stay. The hotel room was nice and large.2020-10-01"
"The hotel was clean, the staff was friendly, and breakfast was great. Book it.2018-09-09"
"The room was clean, and the front desk clerks were helpful. Don't hesitate to stay at this hotel.2016-08-18"
"The hotel was fine, but the pool was closed Saturday night because the heater wasn't working. We were disappointed.2020-03-16"
"The hotel was nice, clean, and quiet.2019-08-13"
"The hotel was clean and affordable, but the heater put out cold air before warming up, and it was drafty by the window. We had some issues with communication regarding shuttles. OK staff and breakfast.2019-01-30"
"The hotel room was clean, and we were able to switch to a 1st floor room. Loved the shuttle drivers.2018-11-22"
"I requested a non-smoking hotel room, but the 1st room was smoky. I changed rooms, and the 2nd room was OK.2018-08-02"
"The hotel staff was friendly and helpful. Large selection of food at breakfast. Good place to stay.2022-03-05"
"The hotel was clean, relaxing, and quiet. I had a relaxing stay and felt safe despite the pandemic. The staff was kind.2020-10-07"
"The hotel staff was friendly and welcoming. There were restaurants within walking distance, and there was a shuttle service to hospitals.2018-08-09"
"The hotel room was clean and modern, and it was quiet even when full. The staff was personable, welcoming, and helpful. A pleasant experience. Be sure to take advantage of the breakfast.2018-06-26"
"Reasonable rates, especially with the free breakfast and shuttle service. The hotel was nice, clean, and comfortable, and the employees were helpful and courteous. The free shuttle to Mayo was much appreciated. We were pleased.2018-01-26"
"The hotel room was fresh and clean. The front desk clerk made my stay pleasant.2021-07-26"
"The hotel was close to restaurants. Great breakfast.2018-10-20"
"We loved this hotel. It's convenient to Aldis and Costco. The room was bright and clean, and the front desk clerk was friendly. Nice breakfast. Unfortunately, the smoke alarm went off at 4 AM and gave us a scare. There was no one at the front desk when my husband went to find out what was going on. I wasn't able to go back to sleep.2018-07-31"
"A top-notch hotel with the best service ever. Easy to access. The room was clean and seemed new, and the staff was pleasant. Definitely stay here.2018-04-15"
"I've stayed at this hotel several times and always enjoy it. It's clean and convenient to restaurants and shops. The front desk clerks are friendly and helpful. I'll stay again.2017-06-20"
"The handicap room didn't have an accessible bathtub. I requested a room change, and the hotel staff was kind about moving us. The continental breakfast was mediocre.2016-06-14"
"The room was clean and comfortable, and the hotel staff was friendly. Breakfast was a typical for a hotel. I was pleased with my stay.2016-05-14"
"The room was nasty and the furniture was dirty. We found dead bugs in the bed and shower, and the bedsheets were stained. The toilet overflowed, and afater maintenance repaired it, we had to call for help again because my child got locked in the bathroom. The clerk argued with me about the room. The pool area was so cold that people were sitting around in their coats. This was one of the worst experiences I've had. Stay at another hotel.2015-12-22"
"Close to downtown, but still close to stores, restaurants, and other amenities. The hotel room was nice, and the beds and pillows were comfortable. We were impressed with the cleanliness, the friendliness of the staff, and the easy check-in and checkout. The pool was quite large, and there was a whirlpool next to it. Breakfast had hot and cold selections. I definitely recommend staying here.2018-12-27"
"Good location. The hotel clerks were friendly and helpful, but housekeeping was a real disappointment. The beds weren't made for 2 days, and no shampoo was provided. The wastebasket and liner were sitting on the bathroom counter. My makeup sponge on the soap dish was thrown away.2019-03-27"
"An extremely pleasant experience. Stay at this hotel, especially if you're traveling with a pet.2017-04-18"
"The hotel was pet-friendly and there was no extra fee, which was a plus in my book. The floor in my room was clean. My only complaint is that when I called for directions, the front desk clerk was clueless and unable to help me. You won't be disappointed if you stay here.2015-09-29"
"Great location across the street from Gonda and Mayo Clinic. Be prepared, though, it's an old hotel that needs updating. Needed fresh paint and new mattresses and towels.2022-07-23"
"The room and 4th floor hallway smelled like garbage. No hot water in the morning, even after letting the water run for 45 minutes. The hotel clerk wasn't helpful. Check-in took too long. I'd never stay here again.2021-12-23"
"The customer service was excellent. Needed better signage in the parking lot. I highly recommend this hotel.2021-10-22"
"The hotel was close to Mayo Clinic and Methodist Hospital. The furniture was dated, and the restaurant was closed because of Covid. Parking cost extra.2021-03-19"
"The hotel was close to Rochester Methodist Hospital. I liked the beds.2021-03-15"
"Located in a safe area. The hotel exterior was pleasant, and the lobby was nice. Clean, fresh appearance all around, and the layout was good. The employees were nice. I recommend staying here.2022-01-01"
"Nice hotel in a good location. The room looked and smelled clean, and I liked the layout. Nice kitchen and good coffee selection. The employees were pleasant, knowledgeable, and helpful, and I felt like they really cared. Excellent covered parking.2021-12-24"
"The room was clean and comfortable, and the hotel staff was helpful and pleasant.2022-11-25"
"Easy to find, and the area wasn't congested. The accommodations were quite satisfactory, and I was impressed with the attention to cleanliness. The hotel staff was pleasant, and the managers were extremely helpful in making sure my needs were met. 2021-06-14"
"The hotel was clean and quiet; I got a good night's sleep. The staff was accommodating, and the kids enjoyed the pool.2021-05-04"
"The hotel was great. The room was clean and quiet, and the staff was kind and took Covid precautions. I had everything I needed.2021-01-16"
"The hotel staff was amazing; they were helpful and answered all my questions and concerns. Be prepared for an hour spread on the shuttle pickup and drop off for the Gonda building at the Mayo Clinic.2020-10-30"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.