"Good location. The hotel staff was courteous, and the amenities were top-notch.2022-05-14"
"Good hotel, and the shuttle service made it worth the price.2018-12-09"
"We were given the wrong room type; when we asked for the right room, we were put on hold for 10 minutes and then skipped as we waited in line. We also had to make sure we weren't charged for breakfast.2018-01-17"
"Nice hotel in a great location. Good breakfast. Parking wasn't free, though, so I probably won't stay here again.2023-04-17"
"The hotel was secure, clean, and quiet. I liked that I needed to use a room key to use the elevator to any room above the 3rd floor. Valet parking was $20 per day.2018-07-01"
"The hotel room was clean and comfortable, and the staff was friendly and helpful. The pool area was so cool, and I loved the comfortable sofas and chairs so parents could relax while the kids swam. Good breakfast, but there wasn't enough seating.2017-01-01"
"Convenient downtown location. The hotel was just a few blocks from the subway and tram. I didn't hear any noise from the hallway. The bed was firm and had nice linens. We were amused by the toilet-bidet. Good water pressure in the shower, and there were various showerheads with a digital control. Lots of hot and cold selections at breakfast. The pool was large.2018-09-23"
"The hotel was opulent. The room had outstanding views and 1500 thread-count bedsheets. Lovely bathroom with an in-shower spa and heated toilet seat. Unfortunately, music from the rooftop bar kept us awake until 4 AM. We complained, but the staff offered no assistance. We'll never stay here again.2017-12-08"
"Nice hotel for a good price. Great room. I was happy.2023-02-08"
"My room smelled like marijuana, even though it was a non-smoking room. I was moved to another floor, but it was even worse. I was finally moved to a room that was fine. The lobby was deceivingly nice compared to the rooms. Don't stay at this hotel unless you like the smell of marijuana.2021-12-18"
"Nice hotel. It was a pleasure staying here.2017-05-26"
"Good hotel, and I recommend staying here. My room didn't have a microwave or fridge.2019-03-08"
"The cot was comfortable, and the hotel staff was nice.2019-01-19"
"A wonderful experience. The room was spacious, though I was disappointed that my room didn't have a microwave or fridge. The cleaning standard was high. Great breakfast. I highly recommend staying here.2018-12-02"
"We had a fantastic experience at this hotel. Our junior suite was gorgeous; my young daughter asked if we could move in. All the employees were wonderful, and the restaurant food was delicious.2015-04-14"
"Beautiful architecture; the hotel was a lovely venue for our get-away. We were happy about the large room and all it had to offer. Staff was extremely nice. The front desk clerk told us about the history of the building, and was helpful with directions and tips about the area.2015-03-10"
"The hotel was clean, but the AC blew directly on the bed. The bathtub didn't drain well; I was standing in inches of water.2021-08-29"
"Well worth the price. The hotel was very clean despite construction, and the staff was helpful and courteous. We were greeted each time we entered and left the lobby, which meant a lot to us. We were satisfied with our entire visit.2016-01-21"
"A wonderful experience. Perfect location. The hotel was nice and clean, and the staff was friendly, welcoming, and informative. They even provided complimentary water upon request. Good continental breakfast. Great place to stay.2015-11-17"
"A wonderful place to stay. Just a 5-minute walk to Shea Theater. The hotel room was spacious, the beds were comfortable, and the surroundings were clean. No complaints at all. Parking cost $17.2022-11-25"
"Amazing hotel, and attached to the arena through the garage. The room was so clean and comfortable. Great staff and great food. Fun area with lots of things to do, including ice skating. Bring your skates and stay an extra night.2016-01-21"
"Reasonably priced and conveniently located downtown. The hotel clerks were personable, friendly, and helpful. They were eager to make sure that our needs were addressed. A security guard kept a close watch on the building and parking lot. Close to find restaurants and many entertainment venues. Be prepared for a comfortable, enjoyable stay.2023-10-30"
"Close to downtown and within walking distance of great restaurants, scenery, and architecture. The hotel was clean, and the staff was friendly. I liked the hot breakfast. Good place to stay.2022-07-06"
"From check-in to a reluctant checkout, this was one of the best hotel experiences I've had in a long time. The room was clean and comfortable, the location was convenient, the entire staff was great, and breakfast was fresh. I had a perfect stay.2020-02-09"
"Perfect location within walking distance of the hospital. The hotel staff was pleasant, helpful, and professional. The only issue was that the on-site restaurant didn't serve lunch. We had a nice stay.2023-01-13"
"Clean, comfortable room. The hotel clerks provided good service.2021-10-21"
"Clean, friendly environment. Check-in was fast, and the hotel staff was friendly and knowledgeable about the area.2020-12-02"
"Good hotel stay. Get to breakfast early.2023-03-27"
"The hotel exterior and interior needed modernizing, and the strong smell of cleaning chemicals in the common areas was a turn-off. The entire staff was great, and the service was good. The pool and workout room were small, but adequate for my needs. The parking area needed repaving.2022-07-20"
"The room was clean, and the hotel staff was pleasant. I brought my own doggie bags, but the only exterior trash can was in front of the building. There was dog waste on the back lawn.2020-07-25"
"Easy access off I-90. Everything was good except that the hotel room was warm and the AC wouldn't turn on. But it was nice, and the rates were good. The front desk clerk was nice and helpful. A simple breakfast was provided.2022-10-06"
"The hotel was close to a busy highway, and exit doors from the hallway to the parking lot were damaged. The room decor and mattresses were old, but the room was clean and well-lit, and the fridge was cold. The lobby was inviting, and the staff was pleasant. There were microwavable breakfast sandwiches, but the clerk didn't know about that, and the orange juice dispenser put out water instead of orange juice. I wouldn't stay here again.2022-05-03"
"The hotel was clean and convenient to downtown attractions. The beds were comfortable. This is a great choice.2021-08-23"