"The hotel was everything I hoped it would be, and the rates were low.2019-09-27"
"Our stay was acceptable. The hotel was clean, the beds were comfortable, and the staff was friendly. The complimentary coffee was much appreciated. However, the shower was awful; the shower curtain was too short and water went all over the floor into a drain. There was only one chair in the room, and it was a desk chair. The TV picture wasn't bright enough. Good hotel overall.2019-05-08"
Upper-upscale, smoke-free, all-suite, downtown hotel
Near Buffalo Convention Center
8 floors, 182 suites
Indoor swimming pool - 24-hour exercise room
Restaurant - lounge - room service
Restaurant open for dinner only
Microwave and refrigerator in every suite
Free hot breakfast buffet
Free WiFi
Valet parking only - $25 per night
Pet friendly hotel
- allows dogs and cats only, up to 2 pets per suite - $125 pet fee if staying 5 nights or more - $75 pet fee if staying fewer than 5 nights. - Sep 2023
"Nice hotel in a great location. Good breakfast. Parking wasn't free, though, so I probably won't stay here again.2023-04-17"
"The hotel was secure, clean, and quiet. I liked that I needed to use a room key to use the elevator to any room above the 3rd floor. Valet parking was $20 per day.2018-07-01"
"The hotel room was clean and comfortable, and the staff was friendly and helpful. The pool area was so cool, and I loved the comfortable sofas and chairs so parents could relax while the kids swam. Good breakfast, but there wasn't enough seating.2017-01-01"
"A wonderful place to stay. Just a 5-minute walk to Shea Theater. The hotel room was spacious, the beds were comfortable, and the surroundings were clean. No complaints at all. Parking cost $17.2022-11-25"
"Nice hotel for a good price. Great room. I was happy.2023-02-08"
"My room smelled like marijuana, even though it was a non-smoking room. I was moved to another floor, but it was even worse. I was finally moved to a room that was fine. The lobby was deceivingly nice compared to the rooms. Don't stay at this hotel unless you like the smell of marijuana.2021-12-18"
"Nice hotel. It was a pleasure staying here.2017-05-26"
"We heard what sounded like a jackhammer all night, and didn't get any sleep. When we told the hotel clerk at checkout, we didn't even get an apology or explanation. I had a great experience last time I stayed.2016-04-07"
"Good place to stay near the airport, and the rates were reasonable. The hotel room was clean and comfortable, and breakfast was tasty.2016-02-01"
"Good hotel with super comfortable beds. The complimentary breakfast was nice.2024-01-15"
"Good hotel stay. Get to breakfast early.2023-03-27"
"The hotel exterior and interior needed modernizing, and the strong smell of cleaning chemicals in the common areas was a turn-off. The entire staff was great, and the service was good. The pool and workout room were small, but adequate for my needs. The parking area needed repaving.2022-07-20"
"Nice hotel. The room and bathroom were spacious and clean, and the staff was friendly. Standard continental breakfast. Our only issue was the slamming doors.2018-03-10"
"A short, scenic drive to Kissing Bridge Resort. Good rates. Hotel was clean and quiet. Great room with a comfortable bed.2015-02-19"
"Good hotel overall. Get to breakfast early, though; I went late, and the pickings were slim.2018-08-19"
"Nice, clean hotel. The room had plenty of room for our family. The staff was friendly. We had a nice weekend and enjoyed the hot breakfast.2018-08-07"
"An OK hotel, but the room had a bad smell and was freezing cold. OK for a short stay.2016-10-25"
"Easy to access of I-90, and there were stores and restaurants nearby. The room and hotel staff were great. The food ran out at breakfast at 8 AM. Stay here with confidence.2018-11-29"
"The hotel pool was closed, and I didn't get the whirlpool room I booked; the front desk clerk said the whirlpool was broken, but I hadn't been informed. No room service. Only one elevator was working. Stay somewhere else.2022-08-29"
"The hotel was pet friendly. Nice staff. There was a lot of noise at night. No on-site restaurant, but several nearby restaurants delivered. Go ahead and stay here.2020-05-20"
"A quality hotel in an excellent location. Outstanding customer service from the front desk to the housekeepers. Exactly what I needed while on an important journey.2019-12-22"
"The carpet in the room was nasty and needed to be replaced. The bedsheets were clean, but the blankets had holes in them. I had difficulty operating the TV. The bathroom was fairly clean, but the tissues ran out and weren't replaced. Some items at the continental breakfast were stale. I don't recommend this hotel.2017-06-19"
"The hotel was clean and comfortable, and the staff was professional.2015-09-10"
Pet friendly hotel
- allows dogs and cats only, 2 pets per room - $75 pet fee if staying 5 nights or more - $50 pet fee if staying fewer than 5 nights. - Jan 2023
"The hotel was clean and quiet. Stay here.2018-06-08"
"The hotel staff was helpful, friendly, and provided excellent restaurant recommendations. Breakfast was good and different each day, which was a nice surprise. Good place to stay if you're going to a Bills game.2017-12-07"
"The hotel was run-down. The toilet rocked. No daily housekeeping service. The front desk clerk told me to park in the middle of the lot, which was covered in ice. He also told me to come downstairs to smoke since someone complained that I smoked outside the unit. I wouldn't stay here again.2023-01-31"
"The hotel had basic amenities like WiFi and a complimentary breakfast. The front desk clerk was personable, and it was a pleasure talking with her. If you don't need luxury, this place is very adequate.2021-11-27"
"The hotel was away from main streets. The room smelled like cigarette smoke until I turned on the AC, but it was otherwise clean. The WiFi worked well. The front desk clerks were helpful, and breakfast was good. Don't have high expectations.2018-10-13"
"I enjoyed staying at this hotel. It had a friendly atmosphere and nice decor, and the pleasantries of greetings from staff and other guests was refreshing. The room layout was fantastic, and the bed and pillows were comfortable. Plenty of hot water for showers. Good selection at the continental breakfast.2023-03-14"
Pet friendly hotel
- allows up to 2 dogs with a combined weight of 75 pounds - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Jun 2019
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
