"An awesome experience. Great hotel near the cruise port, shops, and attractions. Just across the street from the water taxi. Great food at the on-site restaurant.2017-06-25"
"Great location. The hotel was clean, the beds were comfortable, and the staff was friendly.2016-10-10"
"Central to Old San Juan area; walk to shops, restaurants, and the free trolley. The hotel room was nice and clean. The bathroom was clean but needed a little work. Enjoyed the rooftop pool and whirlpool, and the employees were helpful and courteous. The only drawback was that there were only 2 elevators, so I had to wait to get my luggage down for checkout.2016-06-28"
"Excellent location across from the cruise ship pier. The room was clean and comfortable. The hotel clerks were friendly and let me check in early. Book early; it fills up fast.2016-02-04"
"Great location in the heart of Old San Juan. The hotel staff was awesome, and service was exceptional.2016-01-16"
"Right across the street from the cruise port, but don't expect to get any sleep at this hotel. I could hear people talking in the next room and cars honking their horns early in the morning. I'd only stay here if I were going on a cruise.2015-11-16"
"The hotel was convenient to the port. The lobby was a little antiquated, but the room was nice and clean. Great service.2015-06-10"
"The price was a little high for the quality of the room. The hotel was clean except for the windows, and they didn't open for fresh air. A housekeeper entered my room while I was resting. The staff was nice. Ask for a room with a view of the cruise ships. Great food at breakfast.2015-04-28"
"Great location for walking around Old San Juan, and close to local attractions. The hotel was fine, but a little outdated.2015-04-23"
"The room was clean. I recommend this hotel.2015-04-04"
"Hotel room was slightly dated. Only had valet parking.2015-02-12"
"Located right downtown near the cruise terminal; everything was within walking distance - great experience.2011-05-01"
"Located right at the pier - great view - only one elevator worked when I was checking out.2011-05-01"
"Close to the cruise port - good, old-style hotel - checkout time of 11 AM was too early.2011-03-01"
"Hotel had old San Juan charm - the Governor's Suite was awesome and comfortable - king suite was a bit smelly and had a bad view, but the room and bed were quite nice.2011-02-01"
"Near the cruise port - couldn't adjust the room temperature - good service - liked the food - we'll stay again.2010-12-01"