"Close to the airport, but not a good value. The hotel lobby was fancy, but the room wasn't. The blankets on the bed were old, and the bathtub was from the 1960s. The floor tiles were chipped. Find a better place to stay.2021-05-18"
"A nice, clean hotel. Wonderful scenic restaurant. I recommend staying here.2019-02-23"
"An awesome experience. Great hotel near the cruise port, shops, and attractions. Just across the street from the water taxi. Great food at the on-site restaurant.2017-06-25"
"Great location. The hotel was clean, the beds were comfortable, and the staff was friendly.2016-10-10"
"Central to Old San Juan area; walk to shops, restaurants, and the free trolley. The hotel room was nice and clean. The bathroom was clean but needed a little work. Enjoyed the rooftop pool and whirlpool, and the employees were helpful and courteous. The only drawback was that there were only 2 elevators, so I had to wait to get my luggage down for checkout.2016-06-28"
"Excellent location across from the cruise ship pier. The room was clean and comfortable. The hotel clerks were friendly and let me check in early. Book early; it fills up fast.2016-02-04"
"A quality hotel in a good location, but it seemed expensive. The room was comfortable, but I wasn't able to get in the room until 90 minutes after check-in time, and no compensation was offered. Breakfast was decent, and I appreciated the shuttle service.2023-02-15"
"Hotel room was nice, and the pool was beautiful. Great place to stay.2015-02-02"
"An excellent hotel except for the 45-minute wait in line to check in. There was so much to do at this resort, and the golf course was beautiful. Nice swimming area with 3 pools, including one for small children. The older kids enjoyed the slides and lazy river. If you have a car, Walmart is just a few miles away. There was a shuttle to the villas. 2017-07-07"
"Close to the cruise port. The hotel room was clean and spacious. I really enjoyed the large shower, the workout room, and breakfast. Pleasant, helpful personnel.2016-06-14"
"We were pleased with the accommodations at this hotel and definitely recommend it.2016-06-13"
"Great hotel. The room was beautiful and clean.2016-04-06"
"The hotel interior was clean, but there was garbage every day outside, and there were homeless people sleeping across the street. Had to fight off wild chickens when exiting the hotel. We didn't know about the curfew or the $100 per day deposit. The room and service were awesome. Stay here.2021-05-17"
"A lovely resort. The staff was phenomenal and made this luxury hotel even better. The front desk clerks made sure we had a suite with a partial ocean view during a major holiday, and they recommended activity and dining options that were operational and thriving. Gorgeous private pool and private beach access. I absolutely recommend staying here.2017-12-18"
"Great hotel in a great location right on the beach. Close to Old San Juan and the airport and cruise terminal. I loved the ocean view room.2016-08-01"
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- Anthony Franco
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We know of no cities within 50 miles of San Juan that have pet friendly hotels.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.