"The baseboard was falling off the wall. The bathroom in the lobby wasn't easily accessible. No housekeeping available, and the staff was unable to provide restaurant information. I won't stay at this hotel again.2022-10-25"
"I loved this hotel, and the restaurants were good. The hotel name wasn't on the building, though, so my friend had a hard time finding it.2019-11-16"
"Excellent service and hospitality. Don't think twice; book a room at this hotel.2018-12-07"
"There was a long line at check-in prior to a concert next door, but the staff interacted with us all and made it fun. Nice hotel with excellent personnel.2018-04-22"
"This is the best place to stay if you're going to the BJCC, but it's not cheap. Nice hotel with wonderful employees and good food. Parking, however, was a mess. There was a shared garage with the convention center, and both self-parking and valet parking were on the 5th and 6th floors; it was a long walk back to the hotel. No vending machines, just ice. Good restaurants at the adjacent "Uptown" development.2018-01-21"
"The hotel and room were clean, and the staff was professional and efficient. Good environment.2017-03-01"
"Great hotel, but I didn't like the twin beds.2016-11-17"
"The hotel room was clean, and the beds were comfortable. Check-in took too long, and it took valet parking 15 minutes to retrieve our car.2016-04-19"
"Awesome hotel. Good choice.2016-04-15"
"The room wasn't ready at check-in time and there were only 2 clerks on duty, so it took 2 hours for us to get in our hotel room. Had to pay for parking. Nice hotel once we got to our room.2016-01-07"
"Amazing hotel and staff. Don't think twice about staying here.2016-01-06"
"I stayed for New Year's, and wasn't able to get in my room until 10 PM because there weren't enough housekeepers on duty. I've never been so poorly treated. It was a horrible experience, and I won't stay at this hotel again.2016-01-06"
"Good hotel, but a little run-down. The beds weren't too comfortable, and the carpeting throughout the facility was stained and looked dingy. However, the staff was amazing; southern hospitality at its finest. I'd stay here again.2016-01-06"
"I had a good stay at this hotel.2015-09-05"
"A little pricey, but we had a great time at this hotel. Service was excellent. Pamper yourself and stay here.2015-02-19"
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