"Close to the hospital. I stayed at this hotel for a week. It was extremely clean, with great rooms and comfortable beds. The kitchen had everything I needed. The employees were nice, caring, and extremely helpful. I hated to leave.2020-01-08"
"The hotel was clean, and the clerks were nice and helpful; I got a text telling me to let them know if we needed anything. I did complain about the noisy people upstairs, and the staff said they'd send security up to ask them to be quiet. The attendants at the complimentary breakfast were overly stern with guests. Other than that, we had a good stay and would come back. Ask for a room on the top floor if you want quiet, though.2019-04-09"
"A first-rate experience. The hotel was beautiful and centrally located, and the staff was wonderful. An excellent place to stay.2018-05-05"
"The hotel room wasn't nice; the furniture was mismatched and broken, and the lamp between the beds didn't work and had 2 different types of lightbulbs. We had to call maintenance to fix the clogged sink in the bathroom. Find another place to stay.2021-03-16"
"The hotel was clean, but the AC on the roof was so loud it was hard to sleep. No daily housekeeping because of Covid. Great staff.2020-08-26"
"Stay at this hotel. The rates were affordable, and the customer service was excellent. I was satisfied.2019-09-02"
"Excellent location if you're visiting UAB Hospital. The room was clean and quiet, and the hotel staff was friendly and helpful.2018-12-10"
"Great experience overall. The housekeepers could've been more thorough, though. There were no liners in the trash cans in our room, and there was trash along the edge of the bed. The hotel clerks were outstanding and helpful.2018-09-20"
"Nice, historic renovation. The hotel was clean and a charming combination of old and new. The staff was courteous and helpful.2021-08-05"
"The hotel room was big and comfortable, but the shower curtain was shredded at the bottom. 2020-09-23"
"I had an interior hotel room; it was small and had no windows. I felt like I was in a closet.2019-02-17"
"I was happy with the room and the hotel staff.2017-03-07"
"No stationery in the room, so I had to look up the hotel address on the Internet. The room service tray had to be set up on the bed, and not enough utensils were provided. The front desk clerk handled all calls, including room service, so expect a wait if it's busy. The staff was responsive and friendly, and the bartenders were superb. Good breakfast and dinner. 2017-02-20"
"Good service from the hotel clerk. Come and enjoy your stay.2021-07-09"
"Clean hotel with friendly employees. No on-site bar.2021-06-10"
"We really enjoyed our stay. The hotel clerk was nice and helpful; she made us feel so welcome, and told us about nearby stores and restaurants.2021-04-28"
"I loved this hotel. Just a short walk to the VA hospital, and there were many restaurants just up the block. The room was much larger than I expected. The front desk staff was friendly and professional. You can't go wrong staying here.2021-04-20"
"I loved this hotel, and the restaurants were good. The hotel name wasn't on the building, though, so my friend had a hard time finding it.2019-11-16"
"Excellent service and hospitality. Don't think twice; book a room at this hotel.2018-12-07"
"There was a long line at check-in prior to a concert next door, but the staff interacted with us all and made it fun. Nice hotel with excellent personnel.2018-04-22"
"This is the best place to stay if you're going to the BJCC, but it's not cheap. Nice hotel with wonderful employees and good food. Parking, however, was a mess. There was a shared garage with the convention center, and both self-parking and valet parking were on the 5th and 6th floors; it was a long walk back to the hotel. No vending machines, just ice. Good restaurants at the adjacent "Uptown" development.2018-01-21"
"The hotel and room were clean, and the staff was professional and efficient. Good environment.2017-03-01"
"The room was half-renovated. The TV didn't work, and the staff couldn't fix it. The elevators were noisy and needed to be replaced. The employees were nice. No on-site breakfast, just a voucher for a restaurant in the neighborhood. Don't stay at this hotel.2017-08-13"
"Nice, reasonably priced hotel. It was under renovation, but the room was large and the staff couldn't have been nicer.2017-02-21"
"Great location. The service at this hotel was good.2016-06-11"
"I loved this hotel. It was in the perfect location, with lots of restaurants within walking distance. The staff was incredibly friendly and attentive. I'll stay here again.2016-02-29"
"The water temperature in the shower kept fluctuating. We called the hotel clerk and were given another room; the room key was brought to us so we didn't have to return to the front desk.2016-02-20"
"The hotel was convenient to UAB clinics downtown. Great service, but poor TV channel selection. 2020-12-06"
"The hotel was convenient to downtown. Nice room, friendly staff, and great service. Poor TV channel selection, though.2020-12-05"
"The hotel suite was nice, and the staff was accommodating.2020-11-14"
"Everything about this hotel was great.2019-02-03"
"Good value. Nice, clean room. I had a restful 2-night stay. Check-in and checkout were easy, and the hotel staff was courteous. The light meal in the evening was appreciated. The snack area was pricey, though.2018-06-01"
"We enjoyed our stay. The room was nice, clean, and had everything we needed, and the bed was soft. We loved it. Housekeeping did a great job of keeping everything clean. The staff was pleasant and friendly. If you want a special place to stay, choose this hotel.2020-10-06"
"Great location. The hotel room was nice and spacious, but the bed wasn't that comfortable. Lots of restaurants within walking distance. There was ample parking in the secure lot.2018-10-10"
"The door to our hotel room wouldn't shut properly, and the toilet overflowed. The staff was attentive, but didn't offer compensation for our having to change rooms.2021-04-16"
"The hotel room was small, and there was nowhere to put our luggage. There was a desk, but with all the coffee gear there, there was no space for working. The desk chair was so close to the bed that I couldn't pull it out. There was a small fridge. The room was always too warm or too cold, and the heater was loud. Breakfast was good. We wouldn't stay here again.2020-01-22"
"An A+ experience. My hotel room didn't have a fridge, though.2017-11-24"
"The hotel was comfortable, and breakfast was plentiful. I highly recommend staying here.2017-07-20"
"The TV in my hotel room didn't work. The bathtub leaked the entire time I was there. The staff sent a maintenance worker who fixed the TV but not the faucet. We were comped one night for the inconvenience.2017-03-28"
"Good hotel. I've stayed here before and never had a problem.2020-12-04"
"The coffee maker in my room didn't work, and the bedsheets smelled bad. Don't stay at this hotel.2019-02-24"
"The hotel was dated and nasty. The lobby looked nice, but it was all downhill from there. The only positive was the friendly staff. We took the shuttle downtown, and called to be picked up at 9:45. At 11:15, we gave up and called a taxi. Find somewhere else to stay.2015-06-16"
"The small, square pillows were uncomfortable. Disappointed that I had to pay for breakfast at this hotel.2015-04-18"
"The entrance and the dining area were nice, but as soon as I got in the elevator, it was like a different hotel. The hallways had trash in them; the carpet was stained and needed vacuuming. The room carpet was so dirty I never took off my shoes. The deadbolt lock was broken, and there was a makeshift contraption in its place. Didn't get requested wake-up call. I went to five floors before I found a working ice machine. Front desk clerk didn't seem to care. But the breakfast buffet was good. Won't stay again.2015-03-18"
"Nice-looking hotel, but the staff was unprofessional. It took 20 minutes to check in. We won't be back.2016-01-04"
"Affordable hotel. Our room had a leaking toilet that flooded the floor a bit, so we had to change rooms. We went out, and the room was infested with ants by the time we returned. They were everywhere, even in the bed and fridge. We had to change rooms again, but the new room also had ants. We were finally moved to an ant-free room, but it smelled musty. By this time, it was 5 AM. We weren't charged for our stay, and the manager was apologetic, but I wouldn't stay again.2016-01-04"
"Near the airport. The on-site restaurant was convenient. We were pleased with the accommodations and service at this hotel. 2015-08-13"
"Good room and nice restaurant. Great shuttle service and parking. Definitely stay here if you're catching a flight.2015-05-25"
"Close to the airport. My hotel room was quiet, spacious, and impeccably clean.2015-04-04"
"Nice place to stay. The hotel clerk was pleasant and called us to make sure everything was OK.2021-02-24"
"The elevator was dirty. The room wasn't clean and didn't look like online photos. No fridge or microwave. There was only one hotel clerk on duty. I'll never stay here again and don't recommend it.2021-01-11"
"Great hotel. I was pleased with the room and the staff.2020-05-16"
"The hotel was dog friendly and super clean. Great check-in and friendly, competent service. Breakfast was all carbs, and the coffee cups were small. Book it.2019-04-22"
"The hotel's outside seating area wasn't cleaned every day.2019-04-19"
"The hotel was older but clean. The room was cool, with 2 king beds separated in 2 open rooms, each with its own TV. The only issue was the poor WiFi, though it worked when I went down the hall. There was a to-go breakfast bag.2021-06-26"
"A no-frills hotel. The room was nice and clean, but it wasn't carpeted so the noise level was high. The front desk clerks weren't rude, but they weren't friendly. Just a place to spend the night.2021-04-12"
"I was satisfied with my 3-day stay at this hotel. Easy access to my room from the parking lot. The toilet in my room constantly ran. The staff was professional and helpful.2021-03-25"
"The hotel wasn't luxurious, but the bed was nice. Poor soundproofing, though, and we found old food in the microwave. The toilet and sink were too low.2021-03-14"