"Nice-looking hotel, but the staff was unprofessional. It took 20 minutes to check in. We won't be back.2016-01-04"
"Affordable hotel. Our room had a leaking toilet that flooded the floor a bit, so we had to change rooms. We went out, and the room was infested with ants by the time we returned. They were everywhere, even in the bed and fridge. We had to change rooms again, but the new room also had ants. We were finally moved to an ant-free room, but it smelled musty. By this time, it was 5 AM. We weren't charged for our stay, and the manager was apologetic, but I wouldn't stay again.2016-01-04"
"Near the airport. The on-site restaurant was convenient. We were pleased with the accommodations and service at this hotel. 2015-08-13"
"Good hotel. I've stayed here before and never had a problem.2020-12-04"
"The coffee maker in my room didn't work, and the bedsheets smelled bad. Don't stay at this hotel.2019-02-24"
"The hotel was dated and nasty. The lobby looked nice, but it was all downhill from there. The only positive was the friendly staff. We took the shuttle downtown, and called to be picked up at 9:45. At 11:15, we gave up and called a taxi. Find somewhere else to stay.2015-06-16"
"Good hotel stay, but the hotel parking fees added up. I didn't feel safe parking on the street because of people loitering in the area.2023-01-02"
"Good hotel, but the bathroom windows had spots where someone could look in from outside. Great experience overall.2022-05-19"
"The hotel was difficult to locate since the sign said Tutwiler in large letters and Hampton in small letters. Once I got there, it was a wonderful experience.2018-02-13"
"The baseboard was falling off the wall. The bathroom in the lobby wasn't easily accessible. No housekeeping available, and the staff was unable to provide restaurant information. I won't stay at this hotel again.2022-10-25"
"I loved this hotel, and the restaurants were good. The hotel name wasn't on the building, though, so my friend had a hard time finding it.2019-11-16"
"Excellent service and hospitality. Don't think twice; book a room at this hotel.2018-12-07"
"Not enough clerks to handle check-in. Few amenities; just WiFi, a hotel lounge, and included breakfast. Stay elsewhere.2022-12-29"
"The hotel was a little pricey, but it was safe and sound. Easy access to the arena and restaurants. Good experience.2017-02-27"
"Great hotel. It was clean and had excellent employees. We had our two dogs, and the staff made us all feel welcome; they even had dog treats.2016-09-04"
"Our hotel room smelled strongly of smoke. I went to the front desk to complain, and the clerk apologized and gave us another room.2024-01-02"
"The hotel room was clean and comfortable, and the clerk was helpful. Our TV wouldn't work without a pass code, so the clerk immediately moved us to another room.2023-12-14"
"The hotel and room were clean and nice. Good place to stay.2022-12-15"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
