"The room was nice, but the toilet wouldn't flush. I called for a plunger and had to call again the next morning. Other than that, it was a wonderful hotel stay.2015-04-13"
"The hotel clerk was courteous and as helpful as he could be with little at his disposal. Consider other options unless all you need is a usable bed and bathroom.2023-11-15"
"The hotel was OK, but I woke up to people smoking marijuana in the hallway. The room door had to be lifted up to close.2023-02-22"
"An excellent hotel. The towels were a bit worn, but they were clean. The staff was friendly. 2021-08-22"
"Nice hotel for the price. Pretty good room. The staff was helpful, and I enjoyed my stay.2023-08-12"
"The hotel was quiet and clean.2022-03-06"
"Nice hotel The room was clean, but it was small and only had one chair. Only packaged muffins and danishes were available for breakfast because of coronavirus.2020-03-25"
"The hotel was run-down, dated, and smelled awful. The TV wasn't HD. Don't stay here.2022-05-29"
"The hotel was convenient to I-95. The room was clean, and the beds were comfortable. No coffee maker; I called the front desk, and one was brought up within 5 minutes. The TV didn't work, so we were moved to another room. We were able to check in early with no problem. The staff was kind, respectful, and helpful.2021-08-29"
"The bed and pillows were comfortable. The hotel pool wasn't open, and there was no breakfast buffet.2021-06-22"
"The hotel was clean and quiet. It had an odor, but was worth a stay. No breakfast.2023-07-17"
"Although the hotel room was clean, the breakfast was awful. The bread was stale, and the coffee was weak. Pass on this one.2015-04-14"
"The hotel room was dusty, and supplies were low, so we had to ask for more. The key card was deactivated before checkout time, and before we were able to clear out the room. Breakfast was cereal and toast with old jelly that was dried out.2015-04-08"
"This motel was so bad that we slept in our clothes. A pit bull charged at us when we got off the elevator on our floor. We had to change rooms because of loud barking and screaming. There were spider webs in the corners of the room. The elevator sounded like it was about to fall apart. The hallways smelled like pet waste. I would never stay at this motel again.2020-10-16"
"Convenient location and good rates. The hotel was run-down and in dire need of a makeover. Even though it was a race weekend, the front desk clerk insisted on checking in everyone at the same time. The housekeeper was on the phone both days I saw her cleaning. The staff wasn't professional. We'll stay somewhere else next year.2018-09-25"
"I liked the room, but the hotel had no security. There was lots of construction, so it was difficult to park.2017-09-22"
"Good value. This hotel wasn't bad. The room was comfortable and great for our needs.2016-07-09"
Pet friendly hotel
More > - allows up to 2 dogs with a combined weight of 75 pounds - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Jan 2020 < Less
"The hotel was excellent, but the food options didn't add anything.2020-06-29"
"The hotel staff was pleasant and accommodating, but the housekeeping service wasn't acceptable. We returned to our room the 2nd day to find the beds had been made, but the bathroom hadn't been cleaned and no fresh towels were provided. I called the front desk, and towels were brought to our room. The next day, our room wasn't serviced at all. I asked to see the manager, but after 20 minutes of waiting, we had to get on the road. Good food.2018-07-12"
"Minimalist hotel, but that worked fine for my purpose. Great location. The room was clean, and the staff was extremely polite and helpful. Some areas of the hotel smelled a bit like sewage.2016-10-31"
"A really nice hotel in a wonderful setting. The room was great, and the staff was helpful. When you see the guard house, there's a sign on the left; take that road to the main entrance.2021-05-06"
"Located off the highway in a quiet area. Smooth check-in and checkout. We stayed at the hotel during an ice storm and discovered after the fact that there were underground tunnels connecting all the buildings.2021-02-22"
"We'll definitely stay at this hotel again and recommend it.2018-11-20"
"We stayed at this hotel before and really liked it, but this time we ended up cancelling because unoccupied cars blocked the small drive where you leave your car for valet parking.2021-11-09"
"The hotel room was attractive, and it was quiet and dark at night. The beds were comfortable. Great service.2021-10-13"
"The hotel was quiet, and the staff was friendly and helpful.2021-07-30"
"Great experience. Definitely stay at this hotel.2018-02-26"
"Centrally located downtown, with easy access to restaurants, theaters, the convention center, and the General Assembly. The hotel staff was friendly and efficient, and all our needs were met. We enjoyed our stay.2018-01-25"
"The valet parking was immensely helpful, and the shuttle service was a real perk. Security was lax, though; a group of young non-guests snuck into the pool and were rowdy. I wasn't comfortable and left the pool area. The meals were overpriced. Find another hotel.2017-11-25"
"The hotel room was beautiful, and it was very dark when the curtains were drawn. The bed had lots of pillows.2021-07-06"
"The hotel was unique in its historical setting, yet it was quite comfortable and had modern touches. Definitely plan to eat at Parterre, the restaurant on the main level; you won't be disappointed.2020-02-11"
"The hotel room was clean and quiet, but the bed was uncomfortable. The bathroom was updated and adequate for our needs.2018-04-25"
"We enjoyed our hotel stay. No microwave in the room, and there was something sticky on the iron. The staff was friendly. Nice on-site restaurant; the menu was limited, but the food was good.2018-03-16"
"Hotel staff was kind and thoughtful; all of my needs were addressed. I'd encourage people to stay here.2015-02-25"
"The hotel staff was friendly and attentive. Valet parking was a plus, and it was affordable. There were fine restaurants and attractions in the area.2022-01-20"
"I had a pleasant hotel stay. There was a small park and beach nearby. The staff was kind and friendly. This will be my first choice when I'm in Richmond.2018-04-21"
"My stay at this hotel was incredibly disappointing. The room smelled bad. The walls were dirty, there were stains on the ceiling, and the bedsheets didn't look clean. Had to pay for guaranteed valet parking in the garage across the street, but I found my car parked illegally near the valet area instead of in the garage. I expected better for the price.2016-01-04"
"I had a little trouble finding the hotel because the entrance was around the corner from where my GPS said it was. The room and lobby were attractive and clean, and the parking was convenient.2020-07-25"
"When we arrived at the hotel, there was nowhere to park and nowhere to unload the car. We didn't stay.2017-03-10"
"There were 3 different hotels in 1 building, and one front desk on the 2nd floor was used for them all. I'm older with limited mobility; I requested a 1st floor room, but I was put on the 18th floor at the end of the hallway, far from an elevator. The building was evacuated during my stay, and I had to climb down 18 floors of stairs. The room was always too hot; I complained to management and was told to keep the blinds down. Never got my requested wake-up call. The toilet seat was loose. The ice machine on my floor didn't work. Don't stay at this hotel.2021-05-19"
"The room was nice and clean, and the service was excellent. You'll enjoy your stay at this hotel.2020-12-22"
"The hotel room had many problems. The room wasn't clean, and the TV in the bedroom didn't work. The AC fans outside the window were loud and sounded like an alarm going off. The light in the bathroom was out, and there was no toilet paper dispenser. There was some kind of grate leaning against the shower wall. 2020-06-21"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
On place pages like this, we order hotels from lowest cost to highest – except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
