"There was no one at the front desk when I arrived, so I had to wait for the hotel clerk's return to check in. The room was clean, but housekeeping didn't do a great job of re-stocking. There was a coffee maker, but no coffee. The paper towel hanger was empty. There were 3 towels, but only 2 hand towels and 1 washcloth. The body wash container was empty. There was no one at the desk at checkout time.2021-10-01"
Upscale, smoke-free, all-suite hotel near I-95 at I-295
4 floors, 136 studio suites
Heated indoor swimming pool - exercise room
Microwave and refrigerator in every suite
Free continental breakfast
WiFi costs $6 per night
Free parking
Pet friendly hotel
More > - allows pets up to 50 pounds, 2 pets per suite - $50 per stay fee for each pet + $5 per night fee for each pet. - Mar 2022 < Less
Midscale, smoke-free, all-suite, extended-stay hotel
Near Innsbrook After Hours
No swimming pool
Exercise room
Kitchen in every suite
Free WiFi
Free parking
Pet friendly hotel
More > - allows pets up to 80 pounds - $150 per stay pet fee if staying 7 nights or more - $75 per stay fee if staying fewer than 7 nights. - Feb 2015 < Less
"The location was off the beaten path and secluded from traffic noise. The suite was nice, clean, and comfortable, and everything was in working order. Stay at this hotel; it's a super nice place.2018-06-12"
"A really nice hotel in a wonderful setting. The room was great, and the staff was helpful. When you see the guard house, there's a sign on the left; take that road to the main entrance.2021-05-06"
Outdoor swimming pool open in summer Exercise room
Restaurant - lounge
Free WiFi
Free parking
Pet friendly hotel
More > - allows pets up to 50 pounds only - $75 per stay fee up to 7 nights - $175 pet fee if staying 7 nights or more. - April 2020 < Less
"Located on the west side of Richmond, about 20 minutes from downtown. Close to the interstate, restaurants, and shops. Nice, well-maintained hotel. The decor was OK. Nice king suite. The kitchen was full-sized, but not fully stocked. The full, hot breakfast buffet was good and filling.2016-04-15"
"The hotel clerk was unfriendly and acted like she was doing us a favor by checking us in. The sink in our room didn't drain properly, and the light over the coffee area was burned out. Stay somewhere else.2021-04-02"
"The hotel was clean and well-maintained. The staff was friendly, courteous, and promptly responded to any service requests we had. I highly recommend staying here.2023-07-29"
"The mattress in my hotel room was too firm for my taste, and I was disappointed that breakfast cost an extra $20. The staff was nice, though.2019-11-17"
"Centrally located just off West Broad, with easy access to all parts of the city. The room was comfortable. The entire hotel staff was professional, courteous, and helpful, and the concierge provided good dinner suggestions. Housekeeping kept our room clean and refreshed. The Wellness Room was great, with fresh air and water filtration.2020-02-03"
On place pages like this, we order hotels from lowest cost to highest except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.