"Although the hotel room was clean, the breakfast was awful. The bread was stale, and the coffee was weak. Pass on this one.2015-04-14"
"The hotel room was dusty, and supplies were low, so we had to ask for more. The key card was deactivated before checkout time, and before we were able to clear out the room. Breakfast was cereal and toast with old jelly that was dried out.2015-04-08"
"There was no one at the front desk when I arrived, so I had to wait for the hotel clerk's return to check in. The room was clean, but housekeeping didn't do a great job of re-stocking. There was a coffee maker, but no coffee. The paper towel hanger was empty. There were 3 towels, but only 2 hand towels and 1 washcloth. The body wash container was empty. There was no one at the desk at checkout time.2021-10-01"
"The hotel room was clean, comfortable, and cozy. There was a full kitchen with dishes. The hallway smelled like marijuana. There was always a bag of trash by the elevator.2021-05-10"
"The room was nice, clean, and had a stove, full fridge, and microwave. There was plenty of storage space and a large TV, and there was a hair dryer in the bathroom. The staff was professional and helpful. I highly recommend this pet friendly hotel.2020-11-04"
"I had a nice stay. The hotel was convenient to I-95 and Dunkin' Donuts, and the rates were good. The room was clean, but I heard a bit of traffic noise. The staff was courteous.2020-04-29"
"Close enough to the interstate, but far enough that it was quiet. Can't beat the price. The room, bathroom, and bedding were clean. Great place to stay.2019-05-26"
"The hotel was nice and reasonably priced. The room was pleasant and clean.2020-04-05"
"This hotel wasn't worth the price. The lock on our room door didn't work. Breakfast wasn't good.2018-06-20"
"This hotel met our expectations. The room was clean, the beds were comfortable, and breakfast was more substantial than we expected. I'd stay here again.2018-05-10"
"Nice accommodations with aesthetic appeal. Breakfast was delicious. Definitely stay at this hotel.2017-09-29"
"The room was clean, but the TV in the sleeping area didn't work so I had to watch TV in the sitting area. The hotel staff was friendly. Nice indoor pool, but it needed some cleaning. I enjoyed the breakfast and 24/7 coffee.2017-07-24"
Upscale, smoke-free, all-suite hotel near I-95 at I-295
Heated indoor swimming pool - exercise room
Free continental breakfast
WiFi costs $6 per night
Free parking
Pet friendly hotel
More >
- allows pets up to 50 pounds, 2 pets per suite - $50 per stay fee for each pet + $5 per night fee for each pet. - Mar 2022 < Less
"Convenient to 295. I had an excellent stay at this hotel. It was clean, quiet, and super comfortable, and the front desk clerks were friendly. The free breakfast was one of the best I've had at similar hotels. Great rates, too.2019-07-22"
"We enjoyed our hotel stay. The room was clean, and we liked the pleasant colors and artwork. The employees were friendly. Breakfast was good; the dining area was crowded, but the food was replenished quickly. Convenient to stores and chain restaurants, and the location seemed safe.2017-09-13"
"Nice hotel. I highly recommend staying here.2017-06-06"
"The hotel was hard to find, but the staff was pleasant and breakfast was good.2016-05-22"
"The hotel was clean and quiet. Good-sized room with comfortable beds. The staff was knowledgeable about the area. A good choice if you want to be near the racetrack. Plenty of restaurants and shops in the area.2015-09-15"
Midscale, smoke-free, all-suite, extended-stay hotel
Near Innsbrook After Hours
No swimming pool
Exercise room
Kitchen in every suite
Free WiFi
Free parking
Pet friendly hotel
More >
- allows pets up to 80 pounds - $150 per stay pet fee if staying 7 nights or more - $75 per stay fee if staying fewer than 7 nights. - Feb 2015 < Less
"The location was off the beaten path and secluded from traffic noise. The suite was nice, clean, and comfortable, and everything was in working order. Stay at this hotel; it's a super nice place.2018-06-12"
"A really nice hotel in a wonderful setting. The room was great, and the staff was helpful. When you see the guard house, there's a sign on the left; take that road to the main entrance.2021-05-06"
"Located off the highway in a quiet area. Smooth check-in and checkout. We stayed at the hotel during an ice storm and discovered after the fact that there were underground tunnels connecting all the buildings.2021-02-22"
"We'll definitely stay at this hotel again and recommend it.2018-11-20"
"Great hotel in beautiful surroundings. The staff was always willing to help. Highly recommend.2017-03-09"
"A little pricey, but a nice hotel overall. No microwave in the room, and no continental breakfast.2015-04-30"
"The hotel was convenient to I-95. The room was clean, and the beds were comfortable. No coffee maker; I called the front desk, and one was brought up within 5 minutes. The TV didn't work, so we were moved to another room. We were able to check in early with no problem. The staff was kind, respectful, and helpful.2021-08-29"
"The bed and pillows were comfortable. The hotel pool wasn't open, and there was no breakfast buffet.2021-06-22"
"The hotel was immaculate and had the best fresh coffee.2021-02-23"
"The hotel was pet friendly, and the pet rate was just $30. Lots of restaurants nearby.2021-01-26"
"There was no heat in my hotel room, and there was no one there to fix it. The ice machine on my floor was broken; I had the clerk on duty get me ice from the 3rd floor. In the morning I went to get ice myself, but I wasn't able to open the door. The staff was nice.2019-12-31"
Outdoor swimming pool open in summer - exercise room
Free WiFi
Free parking
Pet friendly hotel
More >
- allows pets up to 50 pounds only - $75 per stay fee up to 7 nights - $175 pet fee if staying 7 nights or more. - April 2020 < Less
"Located on the west side of Richmond, about 20 minutes from downtown. Close to the interstate, restaurants, and shops. Nice, well-maintained hotel. The decor was OK. Nice king suite. The kitchen was full-sized, but not fully stocked. The full, hot breakfast buffet was good and filling.2016-04-15"
"The hotel clerk was unfriendly and acted like she was doing us a favor by checking us in. The sink in our room didn't drain properly, and the light over the coffee area was burned out. Stay somewhere else.2021-04-02"
"The hotel room was nicely decorated and well-appointed. The staff was pleasant and welcoming. Breakfast was excellent, but it wasn't free.2020-03-13"
"Nice room and pleasant lobby with comfortable seating. The hotel staff was friendly and professional. Free wireless Internet, pool and workout room. Good on-site food. I couldn't ask for more.2016-12-29"
"The hotel was noisy, shabby, and in need of refurbishing. The wallpaper in the bathroom was peeling off the walls, and there weren't enough towels. Part of the toilet hinge was missing. I tried calling the front desk twice, but no one answered. The ice machine was broken. If you're looking for something a little better than average, this is not the place.2021-03-07"
"The hotel was a little dated, but it was clean. Quick check-in and friendly front desk clerk. Perfect for a quick stop on a road trip.2020-12-06"
"Our hotel room was clean and comfortable, especially the bed. I slept like a baby. The staff was accommodating and went out of their way to ensure we had a nice stay. Don't hesitate to book a room here.2016-05-18"
"The mattress in my hotel room was too firm for my taste, and I was disappointed that breakfast cost an extra $20. The staff was nice, though.2019-11-17"
"This hotel is definitely a good place to stay.2016-11-29"
"Centrally located just off West Broad, with easy access to all parts of the city. The room was comfortable. The entire hotel staff was professional, courteous, and helpful, and the concierge provided good dinner suggestions. Housekeeping kept our room clean and refreshed. The Wellness Room was great, with fresh air and water filtration.2020-02-03"
"The motel was in poor condition. There were roaches, and the doors and walls had dents in them. Don't stay here.2020-10-05"
"The room was pretty run-down. Don't stay at this motel.2020-08-26"
"Nice motel with friendly employees. I enjoyed my stay.2019-03-20"
"I appreciated that the motel was dog-friendly since I was traveling with my large dog. Unfortunately, other pet owners didn't clean up after their dogs, so the grassy area was a hazard. The room was clean and comfortable, but the WiFi only worked in the office area, and the deadbolt lock didn't work. The coffee maker was missing a crucial part to operate. 2018-03-22"
"Convenient to the highway. The motel was clean.2017-04-18"
On place pages like this, we order hotels from lowest cost to highest – except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
