"The hotel staff was friendly and knowledgeable. Absolutely stay here.2021-10-28"
"The hotel was in the heart of it all, with easy access to everything. Short walk to the Sky Bridge and restaurants. My room was clean and had a balcony with a great view of the creek. Hit breakfast early or make alternative plans. Be prepared to walk.2021-10-19"
"The hotel was nice, clean, and convenient to downtown. We enjoyed our stay.2019-01-17"
"This hotel is a good place to stay.2018-03-12"
"This was one of the nicest hotels we've stayed in. Great breakfast, too. Make a reservation; you'll be pleased.2018-03-10"
"Close to downtown and across the street from the convention center. Great rates, but don't expect a 5-star hotel. The room was small but efficient, and the AC and fridge worked well. No coffee maker. The front desk clerks were friendly and helpful. I'd stay here again.2020-08-30"
"The hotel room was extremely small, and the carpet was dirty and outdated. The hallway smelled bad. Don't stay here.2019-09-11"
"The room was really small, and the hotel clerk wasn't that friendly. She didn't provide any information about the property.2019-07-13"
"Clean room with a comfortable bed. The breakfast room was small, and the only food was bread and cereal. There were plenty of restaurants nearby, though. I'll stay at this hotel again.2018-02-26"
"The bed in my hotel room was comfortable.2017-09-26"
"The motel was filthy and needed a lot of work. The microwave was sitting on the floor. The front desk clerk wasn't helpful. I decided not to stay.2018-08-20"
"Great customer service, but the room wasn't what I expected for the price. Find another motel.2018-01-03"
"The AC in my motel room didn't work well, but the staff was friendly.2017-06-21"
"The motel was clean but outdated.2016-11-29"
"I didn't get a 1st floor room as requested, and was instead given a room on the 2nd floor far from the elevator. I have trouble walking, and after repeated complaints, I was offered a room right next to the front office. Don't stay at this motel.2016-04-18"
"Nice area close to attractions. The motel was clean. The staff was helpful and friendly. We enjoyed our stay.2021-08-06"
"The motel room needed major renovation. The wallpaper was peeling, and the floors were dirty. Te bathroom was in bad shape, with stains on the walls and paint chipping off the floor. The staff was nice and friendly, but we left after one night because of the room condition.2021-07-26"
"The motel was convenient, nice, and clean.2017-10-24"
"The motel was old and needed a major remodel.2017-04-05"
"I didn't like that the hotel didn't provide any breakfast at all.2021-03-13"
"Convenient to Main Street. The hotel was nice, clean, and updated, and the staff was friendly and helpful. The only negative was that there wasn't enough parking; I had to park on the street behind the property. Good place to stay.2020-02-24"
"Nice, clean hotel with friendly, helpful personnel. Good place to stay if you want to be close to downtown activities.2017-12-07"
"The hotel room was great until I returned home and found bug bites on my leg. Don't stay here.2017-07-06"
"Located within walking distance of the main street with shops and attractions. The hotel room was clean and spacious. Good breakfast, and the attendants kept it stocked. Not enough parking, though; I had to park in a lot a block away one night.2016-11-19"
"Nice hotel. I'll stay again and recommend it.2017-10-30"
"Great location and relaxing hotel. The room was clean, and the courtyard was beautiful. Friendly personnel.2016-10-25"
"We had a wonderful hotel experience. There were charging stations in the room. The staff was friendly and helpful, and the Bistro was a lifesaver. Great place to stay; I definitely recommend it.2016-05-23"
"Affordable and convenient to everything. Nice room, but the bathroom was small. My only complaint was the noisy people in the next room. The motel clerk was exceptional.2019-01-22"
"Good heating and cooling system. The staff was hospitable. Appreciated the good breakfast and coffee. Not a lot of parking, but we'd stay at this motel again.2015-10-21"
"We booked a smoking room, but when we arrived at the hotel, we were told none were available. We had to threaten to leave before the clerk would give us the room type we reserved. Other than that, our stay was OK.2015-07-15"
"Microwave didn't work, and the staff wouldn't replace it. The refrigerator didn't work properly. One light switch didn't work, and one lamp was broken. Don't stay here.2015-01-22"
"The hotel was quite clean apart from a bit of dust behind the furniture.2016-06-02"
"The condo was dark with dingy carpeting. Everything needed remodeling. There were holes in the bathroom wall. The office didn't open until 9 AM. We stayed 3 nights, and housekeeping never cleaned our room; there were dead bugs on the floor and there was hair in the bathtub. Don't recommend.2016-05-31"
"Located off the main highway, but within walking distance of Gatlinburg. The hotel needed updating, but it was clean. So was the room, and the towels were soft. I'd stay here again.2015-07-29"
"Good place to stay. We enjoyed our time at this hotel.2015-06-02"
"The motel needed a lot of maintenance. Some outlets in the room didn't work, and wires were hanging from the ceiling. The elevator made a lot of noise. I don't recommend staying here.2019-02-14"
"The motel was dated and needed some upgrades, but it was all right for the location and price. We had an issue with the 1st room, but the staff was friendly and immediately gave us another room.2018-08-14"
"You get what you pay for. The motel needed updating. We had to share our balcony with 4 other rooms, and the windows were so fogged up that we couldn't see out them. The carpet tacks were coming up where the carpet met the tile. The bathtub stopper didn't work, and the toilet rocked.2018-06-05"
"Awesome hotel. The staff was friendly and helped a lot. Give it a try; you'll love it.2016-08-02"
"We've stayed at this hotel several times, and each time the room has been wonderfully clean. The beds are soft, and pets are allowed. Great place to stay.2016-07-11"
"Great location for walking around Gatlinburg. The motel was clean. I had a wonderful time staying here.2016-08-11"
"The motel was reasonably quiet for being close to a main road. Nice, clean room. Take advantage of the free breakfast.2015-11-16"
"The motel staff was nice, and breakfast was great. I'd definitely stay again.2015-11-03"
"Great location for enjoying the 4th of July parade and fireworks. Our motel room was right next to the housekeeping closet, and we heard the door slam many times. Had a small trash can in the bathroom, but no trash can in the room.2015-07-09"
On place pages like this, we order hotels from lowest cost to highest except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.