Gatlinburg, Tennessee is a family friendly mountain resort town on the northern edge of the Great Smoky Mountains National Park. It is 35 miles southeast of downtown Knoxville.
Gatlinburg, Tennessee is a family friendly mountain resort town on the northern edge of the Great Smoky Mountains National Park. It is 35 miles southeast of downtown Knoxville.
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"Good location and rates. The room was clean, and the staff was great. Breakfast was just coffee and some pastries.2022-08-08"
"Good rates. The hotel staff was helpful. Not much for breakfast.2022-08-06"
"Close to downtown and across the street from the convention center. Great rates, but don't expect a 5-star hotel. The room was small but efficient, and the AC and fridge worked well. No coffee maker. The front desk clerks were friendly and helpful. I'd stay here again.2020-08-30"
"The hotel room was extremely small, and the carpet was dirty and outdated. The hallway smelled bad. Don't stay here.2019-09-11"
"The room was really small, and the hotel clerk wasn't that friendly. She didn't provide any information about the property.2019-07-13"
"The motel needed a lot of maintenance. Some outlets in the room didn't work, and wires were hanging from the ceiling. The elevator made a lot of noise. I don't recommend staying here.2019-02-14"
"The motel was dated and needed some upgrades, but it was all right for the location and price. We had an issue with the 1st room, but the staff was friendly and immediately gave us another room.2018-08-14"
"You get what you pay for. The motel needed updating. We had to share our balcony with 4 other rooms, and the windows were so fogged up that we couldn't see out them. The carpet tacks were coming up where the carpet met the tile. The bathtub stopper didn't work, and the toilet rocked.2018-06-05"
"Awesome hotel. The staff was friendly and helped a lot. Give it a try; you'll love it.2016-08-02"
"We've stayed at this hotel several times, and each time the room has been wonderfully clean. The beds are soft, and pets are allowed. Great place to stay.2016-07-11"
"The accommodations were first-class. The hotel room was clean, the service was great, and the breakfast bar was wonderful. I'd definitely book here again.2017-09-25"
"The hotel was wonderful, and I enjoyed my stay.2017-09-13"
"Great experience. The hotel was nice and clean, and the employees were friendly.2017-01-05"
"I had a relaxing hotel stay. Everything was comfortable, and the employees were friendly. Don't eat at the fast-food pizza restaurant; the food wasn't that good, and it was expensive.2022-06-16"
"The traffic noise was loud, but the hotel was a nice place to stay.2021-05-24"
"We had a king room with a fireplace on the 4th floor. The balcony overlooked the brook behind the building. Traffic was noisy during the day, and there was construction underway at the hotel. No extra blankets in the room.There was an indoor pool, but we didn't have time to swim. The breakfast room was crowded, but hot food was available.2016-03-18"
"Nice area close to attractions. The motel was clean. The staff was helpful and friendly. We enjoyed our stay.2021-08-06"
"The motel room needed major renovation. The wallpaper was peeling, and the floors were dirty. Te bathroom was in bad shape, with stains on the walls and paint chipping off the floor. The staff was nice and friendly, but we left after one night because of the room condition.2021-07-26"
"The motel was convenient, nice, and clean.2017-10-24"
"The motel was old and needed a major remodel.2017-04-05"
"The hotel was quite clean apart from a bit of dust behind the furniture.2016-06-02"
"The condo was dark with dingy carpeting. Everything needed remodeling. There were holes in the bathroom wall. The office didn't open until 9 AM. We stayed 3 nights, and housekeeping never cleaned our room; there were dead bugs on the floor and there was hair in the bathtub. Don't recommend.2016-05-31"
"Located off the main highway, but within walking distance of Gatlinburg. The hotel needed updating, but it was clean. So was the room, and the towels were soft. I'd stay here again.2015-07-29"
"Good place to stay. We enjoyed our time at this hotel.2015-06-02"
"The motel was clean and conveniently located. The hair dryer in my room didn't work, so we had to borrow one from the front desk. Parking was limited.2021-08-03"
"The bathroom door dragged on the floor, and there was mold on the walls around the bathtub. The window was so dirty I could hardly see out of it. Don't stay at this motel.2021-03-23"
"The room was clean and comfortable, and the motel clerks were friendly and helpful.2018-10-16"
"The motel room had bedbugs. Find better accommodations.2017-05-15"
"Great location off the strip. Good rates. I had no issues and recommend this motel.2016-11-11"
"The hotel room was clean, and the beds were comfortable. Breakfast was good.2022-10-12"
"The hotel staff was friendly and knowledgeable. Absolutely stay here.2021-10-28"
"The hotel was in the heart of it all, with easy access to everything. Short walk to the Sky Bridge and restaurants. My room was clean and had a balcony with a great view of the creek. Hit breakfast early or make alternative plans. Be prepared to walk.2021-10-19"
"The hotel was nice, clean, and convenient to downtown. We enjoyed our stay.2019-01-17"
"Good rates. Our room wasn't ready when we arrived, so we were given an upgrade. The beds were comfortable. Average housekeeping. I'd stay at this hotel again.2023-05-13"
"I really liked this hotel. The room and upgrades were nice.2022-04-16"
"The room was nice and clean, with pretty views. The hotel staff was friendly, and breakfast was good.2022-02-22"
"I had a nice visit. The hotel was clean and recently remodeled, and the room had a nice balcony. No carpet, which was great. Good rates, too.2021-05-01"
"We were able to walk to the strip. The hotel room was large, comfortable, and had a cozy fireplace. I loved having a private balcony. If you're bringing a pet, be aware of the pet fee. I'd definitely stay here again.2019-11-01"
"I didn't like that the hotel didn't provide any breakfast at all.2021-03-13"
"Convenient to Main Street. The hotel was nice, clean, and updated, and the staff was friendly and helpful. The only negative was that there wasn't enough parking; I had to park on the street behind the property. Good place to stay.2020-02-24"
"Nice, clean hotel with friendly, helpful personnel. Good place to stay if you want to be close to downtown activities.2017-12-07"
"The hotel room was great until I returned home and found bug bites on my leg. Don't stay here.2017-07-06"
"Located within walking distance of the main street with shops and attractions. The hotel room was clean and spacious. Good breakfast, and the attendants kept it stocked. Not enough parking, though; I had to park in a lot a block away one night.2016-11-19"
"Nice hotel. I'll stay again and recommend it.2017-10-30"
"Great location and relaxing hotel. The room was clean, and the courtyard was beautiful. Friendly personnel.2016-10-25"
"We had a wonderful hotel experience. There were charging stations in the room. The staff was friendly and helpful, and the Bistro was a lifesaver. Great place to stay; I definitely recommend it.2016-05-23"
"The motel wasn't as close as I'd hoped to downtown shops and the Christmas parade.2022-12-06"
"Affordable and convenient to everything. Nice room, but the bathroom was small. My only complaint was the noisy people in the next room. The motel clerk was exceptional.2019-01-22"
"Good heating and cooling system. The staff was hospitable. Appreciated the good breakfast and coffee. Not a lot of parking, but we'd stay at this motel again.2015-10-21"
"We booked a smoking room, but when we arrived at the hotel, we were told none were available. We had to threaten to leave before the clerk would give us the room type we reserved. Other than that, our stay was OK.2015-07-15"
"Microwave didn't work, and the staff wouldn't replace it. The refrigerator didn't work properly. One light switch didn't work, and one lamp was broken. Don't stay here.2015-01-22"
"The motel was filthy and needed a lot of work. The microwave was sitting on the floor. The front desk clerk wasn't helpful. I decided not to stay.2018-08-20"
"Great customer service, but the room wasn't what I expected for the price. Find another motel.2018-01-03"
"The AC in my motel room didn't work well, but the staff was friendly.2017-06-21"
"The motel was clean but outdated.2016-11-29"
"I didn't get a 1st floor room as requested, and was instead given a room on the 2nd floor far from the elevator. I have trouble walking, and after repeated complaints, I was offered a room right next to the front office. Don't stay at this motel.2016-04-18"
"Great location for walking around Gatlinburg. The motel was clean. I had a wonderful time staying here.2016-08-11"
"The motel was reasonably quiet for being close to a main road. Nice, clean room. Take advantage of the free breakfast.2015-11-16"
"The motel staff was nice, and breakfast was great. I'd definitely stay again.2015-11-03"
"Great location for enjoying the 4th of July parade and fireworks. Our motel room was right next to the housekeeping closet, and we heard the door slam many times. Had a small trash can in the bathroom, but no trash can in the room.2015-07-09"
Gatlinburg is just 16 miles south of Pigeon Forge, TN, another popular, family-friendly mountain resort town and the home of Dollywood.
The number of visitors to Gatlinburg peaks in July and again in October, but weekends are always busy. Also, ski season is a popular time at the nearby Ober Gatlinburg Ski Resort.
If you're looking for quiet, better rooms, and lower prices, Monday through Thursday nights are the best time to visit Gatlinburg.
This guide, and especially our verified guest reviews, will help you compare Gatlinburg TN hotels and book a room that matches your preferences and budget.
Our unique maps group Gatlinburg hotels into 7 areas within the city, so you can easily locate hotels near where you want to stay.
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