"Good experience. The room was lovely and spacious, and the staff was courteous. The hotel remodeling work didn't interfere with our stay.2022-02-10"

"I loved the clean, higher-end room and the courteous front desk service. Check this hotel out; you'll love it.2020-10-21"

"The hotel was clean and lovely, and the staff was accommodating. We were in town for a surgical procedure, and we were able to check out 2 hours late so my husband could rest before we had to travel. Book it.2020-08-16"

"Great place to stay. The hotel was new and clean, and the staff was friendly and accommodating.2019-04-09"

"The hotel and staff were awesome. I was surprised by all the amenities; the pool had both sunny and shady areas. The breakfast bar was disappointing.2020-08-10"

"Great hotel and service.2023-07-11"

"Our hotel room the 1st night was great, but our 3rd floor room the 2nd night was horrible. The room was humid and smelled bad, and there was rust on the bathtub frame.2019-08-21"

"Nice, clean room and friendly employees. Breakfast was awesome. I enjoyed staying at this hotel.2015-09-01"

"The linens were clean, but the floor wasn't. It was noisy until almost 11 PM. The night clerk saw me walking with a cane, but never got up to help me slide the heavy door. 1 night at this motel was enough.2022-10-25"

"The motel needed major renovation. The room was clean but cold, and there were no extra blankets. Parking was free.2021-11-11"

"The bed in my room was worn and sagged in the middle. The coffee maker was broken. The staff was polite and professional, and breakfast was good. The hotel met my expectations for the most part.2017-09-30"

"The motel had bed bugs. Don't stay here.2022-09-26"

"We discovered bed bugs and didn't stay. Avoid this motel.2022-09-24"

"The motel room was clean and spacious, and the staff was friendly and efficient.2021-11-17"

"There were 2 flies in our room. We asked the hotel clerk about sit-down restaurants nearby, and he sent us to a place that was no longer in business. Stay somewhere else.2021-08-12"

"Good hotel.2021-07-25"

"The hotel was clean and close to medical facilities. The staff was pleasant. Good hot breakfast.2021-07-01"

"Close to the highway, and about 20 minutes from Opryland. The hotel was clean, and the staff was friendly and courteous. The hot breakfast was better than some we've had at more expensive places. You can't beat it for the price. I'd definitely stay here again.2023-09-17"

"The room was nice, clean, and exactly as described. The hotel staff was polite and helpful. Quick check-in and checkout. I highly recommend staying here.2023-07-13"

"The hotel was clean, and the military rates were reasonable. The employees were helpful.2022-07-07"

"Loved the location; everything was nearby. The hotel was clean, and the staff was friendly. The parking lot was too small. No hot food, but the grab-and-go breakfast wasn't bad. 2023-10-22"

"We had trouble with the WiFi; we called the provided number for assistance, but it stopped working again shortly after the problem was fixed. The exhaust fan in the bathroom was loud.2021-03-05"

"I enjoyed my stay at this hotel. The room was nice, and the employees were great. The only negative was that the toilet didn't flush well.2020-02-26"

"The hotel was nice and clean, and the employees were friendly and helpful. Our only complaint was that the bed had a lump from top to bottom in the middle. 2023-09-01"

"The hotel was pretty and clean. The room was beautiful, with comfortable beds, a microwave, and a Keurig coffee maker. The employees were excellent and so helpful. You won't regret staying here.2022-12-06"

"Great room. The hotel clerk was super nice, and the location was convenient.2022-08-19"

"I couldn't regulate the temperature in my hotel room.2023-10-28"

"The hotel clerks weren't helpful or welcoming; they wouldn't give me a receipt at checkout. The security guard was pleasant and helpful.2023-09-12"

"The hotel charged for parking.2022-01-11"

"Nice room, but it was cold and I couldn't get the thermostat to work. The hotel clerk said someone would come up to fix the problem, but that didn't happen. It's hard to sleep when you're cold.2020-10-07"

"The room was fine, but we were disappointed that the hotel didn't have a pool. No breakfast, either.2021-02-13"

"Great location; walk to fine dining and fast-food options. There was a park across the street. The room was comfortable and spotless, and the employees were responsive to our family's needs during a troubling time for us. We had frequent car exchanges, and needed a larger room due to additional family members. Easy parking and great valet service.2021-01-19"

"The hotel lobby was elegant and nice, but the room had dated decor. The AC was so noisy it kept waking us up. The vending machine on our floor didn't work, so we had to go to another floor to get drinks. Not worth the high price. I won't be staying here again.2015-07-14"

"Good location downtown. The hotel was modern and clean. Parking wasn't ideal; self-parking cost $35.2023-08-29"

"A superb hotel experience. Everything was awesome.2020-07-21"

"The hotel was convenient to Vanderbilt. It was a clean and lovely place to stay.2019-10-14"

"The hotel room was nice, but the bathtub didn't drain well. Parking cost $25 per night. 2023-04-14"

"The hotel was clean and the location was perfect for us. Breakfast wasn't well-stocked, though. Easy parking.2022-10-22"

"The hotel room was nice, clean, and quiet. The breakfast serving trays needed to be kept warmer. Plenty of safe parking.2022-10-20"

"The hotel staff was friendly and gave us an upgrade to a lovely room.2023-12-02"

"Nice accommodations. The hotel had a shuttle to nearby attractions. The food was fair.2019-06-07"

"Close to the hospital, restaurants, and other amenities. Clean, comfortable room. The hotel clerk was extremely helpful and polite. Overall, I had a great stay.2023-04-27"

"Nice room, but there was construction going on outside the hotel, so loud equipment noise started at 5 AM and continued throughout the day. Great staff.2021-06-29"

"The room smelled clean, but it didn't look clean. There was a sticky substance on the side of the bed. No microwave in the room. There was black mold on the bathroom ceiling, as well as water damage. The light fixtures were rusty. The hotel staff was friendly.2020-07-06"

"The hotel seemed overpriced. There was construction going on, so I couldn't use the exercise room. Only one elevator was working.2019-04-10"

"The hotel room smelled bad, and the furniture was dilapidated. The valet parked our car in a restaurant lot across the street and left the window down. We were disappointed.2018-08-26"

"The first key cards didn't work, so we couldn't get into the parking garage or the hotel. The hallways were freezing. The restaurant was expensive, so we didn't eat there. Self-parking and valet both cost $26. I won't be staying again.2015-05-22"

"Awful hotel, and absolutely not worth the price. We had to pay an extra $10 per night for the 2nd person in the room. Poor housekeeping. The Internet connection was too slow. The hallway carpet was stained. Minimal workout equipment. The continental breakfast had cheap, unhealthy selections. Never again.2015-07-28"

"Conveniently located. Hotel was clean. Good experience.2015-02-01"

"Clean hotel with nice personnel. Ride the shuttle downtown.2021-07-06"

"Great hotel in a great, safe area west of downtown. The room was clean and comfortable, and the happy hour was nice. Walk out the front door to Gigi's Cupcakes and Hattie B's Hot Chicken. Go for it.2019-09-27"

"The hotel room was spotless, and the staff was great. The valet and shuttle driver were friendly, prompt, and professional. Enjoyed the cocktails and breakfast, and the little bar and eatery was lovely. We had a blast.2016-11-12"

"The hotel was clean and pleasant.2021-03-09"

"The hotel room was extremely nice, clean, and cozy. The staff was really courteous and helpful. Ideal for longer stays.2019-11-28"

"Good hotel.2019-04-14"

"Pets were allowed, and I was disappointed that they weren't relegated to certain rooms. Our rooms smelled and activated my allergies to dogs and cats. We bought an air freshener, which helped. Otherwise, the hotel was nice, and the staff was friendly. Good breakfast.2023-05-30"

"The hotel room was modern and well-equipped, and had a sofa bed and 2 queen beds. The roll-out desk was handy, and we appreciated the dishwasher, microwave, and fridge. Breakfast was all carbs. We'd stay here again.2022-04-25"

"Great stay for a great price. The room was nice, and the surrounding area was clean and had plenty of restaurants. The hotel staff was friendly. I'd stay here again.2021-10-12"

"The hotel was convenient to everything and had the amenities I needed. The door to the patio wouldn't open, but other than that, I had no complaints.2022-08-02"

"The hotel was a joint property with a Residence Inn, so it was confusing when we arrived; we initially thought we were in the wrong place because of the signage. The room was fine. The elevators in the parking garage were out of order, and the signs were so small we couldn't read them from far away, so we didn't realize there were other elevators that worked. The TV in our room didn't work. The front desk clerk gave us incorrect directions. You'll need your room key to exit the garage after checkout.2021-04-09"

"Good place to stay. The hotel was clean, and the staff was polite and friendly. The room was designed to make the best use of the space without feeling crowded. I slept well.2019-08-01"