"I was disappointed with this hotel stay. I asked for a 1st floor room but didn't get one. There were only 2 vending machines, and no coffee machine. Don't stay here.2020-10-12"
"The hotel room was comfortable. Friendly staff and quick check-in. The pool water was nice and warm, which was a big plus. I'd stay again.2018-11-20"
"Not a great value. The accommodations were minimal, and the hotel was noisy.2018-09-24"
"Great hotel near the university. The room was clean and spacious, and the employees were polite and helpful.2019-10-28"
"There was no sofa bed in my room as I expected. The hotel staff brought a cot right away, but the mattress wasn't at all comfortable. They brought a 2nd mattress that was more plush.2018-06-14"
"Great location near the university. My hotel room was impeccable, and the front desk clerks were friendly.2016-03-23"
"Convenient location for visiting colleges. The hotel was clean, and breakfast was hearty.2023-04-05"
"The hotel and room were squeaky clean, and I had everything I needed. The staff was welcoming, professional, and made me feel at home. The breakfast buffet was fresh and delicious. Parking was an issue at local restaurants, but there were plenty of options. Lovely places to walk and visit like Norwottuck Rail Trail, Skinner State Park, and Quabbin reservoir. We loved staying here.2019-11-05"
"The hotel was plain but clean, and our room was just big enough for 3 adults. No frills. The beds were soft, and there was a fridge and modern lamp. There were some footstools shoved under the desk. Only one desk chair for seating. Plenty of electrical outlets with USB ports. The staff was pleasant and quick, and the hot breakfast was adequate. There was a "treat corner" with soda, wine, and beer. Nothing fancy, but the price was fair.2019-01-21"
"Convenient to Northampton, Mt. Holyoke, and Eric Carle Museum. Nice hotel. The room was large and comfortable, and the front desk clerks were extremely helpful and welcoming.2016-05-18"
"Adequate hotel, but in need of updating. The room was large and clean, but it was a bit old and shabby, and it smelled somewhat musty. Good housekeeping. The front desk clerk called to see if we were satisfied; I mentioned that the lamp needed a new lightbulb, but we never got one. The workout area was small.2016-05-09"
"The hotel was nice and conveniently located. Our room was clean, but the bedspread needed to be laundered. The wireless Internet was worthless, which was a disappointment. Fabulous shower with terrific water pressure and lots of hot water. The employees were warm and welcoming. Breakfast was plentiful and had a nice variety of food. It was kept tidy and stocked.2016-03-12"
"The hotel was just OK. The room was small, and the king bed wasn't really king-sized.2019-04-02"
"Conveniently located hotel. The room was comfortable, clean, and quiet; just what we were looking for. You'll be happy with your stay.2017-03-27"
"Walkable area near downtown. Great liquor store across the street. The hotel was new, clean, and easy to access from the highway. The room was clean, and had excellent bedsheets and towels. The staff was friendly and helpful.2015-08-20"
"Prime location near the highway. The hotel room was nice and well-kept. I appreciated the option of a quick breakfast that was included in the room fee.2021-03-31"
"Worth the price. The hotel was clean, and that's important.2015-07-09"
"I had a single room, and though it was clean, the window didn't open for fresh air. The front desk clerk was friendly, and breakfast was good. A perfectly comfortable hotel.2015-09-27"
"The hotel was spotless, quiet, and comfortable. All the employees we dealt with were nice and extremely accommodating. Absolutely stay here.2018-09-18"
"The hotel staff was super friendly and amazingly helpful.2019-10-20"
"Not a pleasant experience. This hotel definitely wasn't worth the price. The AC in my room didn't work, and there was an overpowering smell of bleach. I was disappointed and don't recommend staying here.2016-07-12"
"Lots of restaurants and stores nearby. Our suite was very clean and had a whirlpool tub. The beds were comfortable. Good breakfast with a wide selection of hot and cold items. You won't be disappointed if you stay at this hotel.2015-09-11"
"I was thoroughly impressed with this hotel. The suite was large and immaculate. Beautiful patio with grills. Staying here was the highlight of my weekend.2017-07-26"
"Everything was exceedingly nice, especially the employees. The food could've been better. Stay at this hotel.2015-10-08"
"The hotel was clean, and I loved the pillows. I recommend staying here.2015-06-27"
"My room was clean, with new wallpaper and carpeting. The bed was comfortable. But even though it was a smoke-free room, I could smell smoke. The entry and stairway carpeting was worn and dirty. Smoking guests huddled near the side and rear doors smoking, and the smoke traveled into the hotel. The staff was friendly and courteous.2021-07-13"
"Good place for the price. Our only complaint was that we had a king bed with 3 thin pillows. The hotel clerk said there were no extras.2017-02-26"
