"Convenient to Northampton, Mt. Holyoke, and Eric Carle Museum. Nice hotel. The room was large and comfortable, and the front desk clerks were extremely helpful and welcoming.2016-05-18"
"Adequate hotel, but in need of updating. The room was large and clean, but it was a bit old and shabby, and it smelled somewhat musty. Good housekeeping. The front desk clerk called to see if we were satisfied; I mentioned that the lamp needed a new lightbulb, but we never got one. The workout area was small.2016-05-09"
"The hotel was nice and conveniently located. Our room was clean, but the bedspread needed to be laundered. The wireless Internet was worthless, which was a disappointment. Fabulous shower with terrific water pressure and lots of hot water. The employees were warm and welcoming. Breakfast was plentiful and had a nice variety of food. It was kept tidy and stocked.2016-03-12"
"This hotel had great rooms and service, and provided exactly what we needed. Breakfast was a bit weak; plan on eating out. 2016-03-03"
"The hotel was clean and updated, and the beds were comfortable. The staff was accommodating. An overall good experience.2015-09-28"
"An excellent choice for a UMass event, which was right down the road. The hotel clerk was fantastic. I recommend staying here.2015-07-21"
"Our 3rd floor suite looked newer. It was really spacious. The rest of the hotel looked more like a motel. Typical continental breakfast. Low-budget place, but it was clean.2015-06-16"
"Hotel looked recently updated - we were in the newer building - room was clean and comfortable - bathtub didn't drain well - staff accommodated our requests - liked the varied breakfast selections - great stay.2012-07-01"