"Convenient location for visiting colleges. The hotel was clean, and breakfast was hearty.2023-04-05"
"The hotel and room were squeaky clean, and I had everything I needed. The staff was welcoming, professional, and made me feel at home. The breakfast buffet was fresh and delicious. Parking was an issue at local restaurants, but there were plenty of options. Lovely places to walk and visit like Norwottuck Rail Trail, Skinner State Park, and Quabbin reservoir. We loved staying here.2019-11-05"
"The hotel was plain but clean, and our room was just big enough for 3 adults. No frills. The beds were soft, and there was a fridge and modern lamp. There were some footstools shoved under the desk. Only one desk chair for seating. Plenty of electrical outlets with USB ports. The staff was pleasant and quick, and the hot breakfast was adequate. There was a "treat corner" with soda, wine, and beer. Nothing fancy, but the price was fair.2019-01-21"
"Convenient to Northampton, Mt. Holyoke, and Eric Carle Museum. Nice hotel. The room was large and comfortable, and the front desk clerks were extremely helpful and welcoming.2016-05-18"
"Adequate hotel, but in need of updating. The room was large and clean, but it was a bit old and shabby, and it smelled somewhat musty. Good housekeeping. The front desk clerk called to see if we were satisfied; I mentioned that the lamp needed a new lightbulb, but we never got one. The workout area was small.2016-05-09"
"The hotel was nice and conveniently located. Our room was clean, but the bedspread needed to be laundered. The wireless Internet was worthless, which was a disappointment. Fabulous shower with terrific water pressure and lots of hot water. The employees were warm and welcoming. Breakfast was plentiful and had a nice variety of food. It was kept tidy and stocked.2016-03-12"
"The hotel was just OK. The room was small, and the king bed wasn't really king-sized.2019-04-02"
"Conveniently located hotel. The room was comfortable, clean, and quiet; just what we were looking for. You'll be happy with your stay.2017-03-27"
"Walkable area near downtown. Great liquor store across the street. The hotel was new, clean, and easy to access from the highway. The room was clean, and had excellent bedsheets and towels. The staff was friendly and helpful.2015-08-20"
"Clean room with comfortable beds. The AC was pretty noisy when it cycled on. The hotel clerk was efficient and helpful. Good breakfast with hot selections. Road construction in the area made it challenging to get around.2016-08-09"
"The hotel had a calm atmosphere and friendly service. The room was spacious, and the bed was comfortable.2017-12-04"
"The hotel was hard to find since it was behind a restaurant. The room was extremely clean, and the beds were nice. No grab bars in the bathroom except by the showerhead. Easy check-in and friendly staff.2016-07-05"
"We had to climb a lot of stairs to reach our loft room. The closet was on one level, and the bedrooms were on a higher level. We bumped our heads a few times due to the low roofline. The TV wasn't visible from the bed. Linens and towels weren't replaced every day. When I asked for fresh towels the 2nd day, I was told they didn't have any and was given 4 hand towels. Don't stay in the loft room.2022-08-22"
"The hotel staff was super friendly and amazingly helpful.2019-10-20"
"Not a pleasant experience. This hotel definitely wasn't worth the price. The AC in my room didn't work, and there was an overpowering smell of bleach. I was disappointed and don't recommend staying here.2016-07-12"
"Lots of restaurants and stores nearby. Our suite was very clean and had a whirlpool tub. The beds were comfortable. Good breakfast with a wide selection of hot and cold items. You won't be disappointed if you stay at this hotel.2015-09-11"