"This hotel is a top-notch property. The room was beautiful, and the staff was friendly.2017-01-03"
"Our handicap room didn't have a bathtub, so we were moved to another room the next day. The room was small and had a dirty carpet. Didn't like the paper cups. Some of the whirlpool jets didn't work. Minimal exercise room. This hotel was economy lodging with a decent lobby and dining room. Spend more money for quality.2015-08-18"
"The hotel clerks were less than accommodating. We weren't given our requested room type at first and were told no other rooms were available; however, when we went back down and were visibly upset, suddenly a room was found.2016-06-23"
"The hotel was pleasant, the room was nice, and the staff was friendly and efficient. We brought our own food since food service is restricted due to Covid.2021-04-28"
"Not enough toilet paper provided. There was an old filter in the coffee maker, so I had to buy coffee downstairs. We were charged for market items we didn't purchase; only after looking at video camera recordings did the staff remove the charges. We were disappointed with this hotel.2015-12-22"
Upscale, smoke-free, all-suite, extended-stay hotel
4 miles from downtown - near Trap Falls Reservoir
4 floors, 127 rooms and suites
Free shuttle to attractions within 3-mile radius
Heated indoor swimming pool - 24-hour exercise room
Microwave and refrigerator in every room
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More > - allows dogs only up to 50 pounds, 2 dogs per room - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - May 2016 < Less
"An excellent experience. The room was clean and convenient, and the bed was comfortable. Check-in was efficient, and the hotel clerk was professional and personable. The to-go breakfast wasn't available until 5 AM, and we had to leave before then. Easy checkout, and easy trip to Tweed. We'll certainly stay here again.2023-04-18"
"Good place to stay. The hotel and room were clean, and the service was good. I'd stay here again.2022-12-14"
"We had a pleasant hotel stay. The room was clean and comfortable, but it had an unpleasant odor. All the employees were especially friendly, welcoming, and courteous. Excellent breakfast and eating area, and the attendants were nice, hospitable, and helpful. Don't be put off by first impressions; this is a really nice place with amazing personnel.2018-12-21"
"The hotel was clean, and the service was great. Nice location, too. Stay here.2023-10-15"
"Great hotel for the price other than the lousy breakfast.2015-11-19"
"Exterior wasn't impressive, but we were pleasantly surprised by the nice room. Staff was great. Adequate continental breakfast provided. Don't judge a book by its cover with this hotel.2015-01-26"
"The room was clean and inviting, and I appreciated the hot chocolate when I returned from dinner. The hotel employees were so professional. Watch out for ice in the parking lot.2022-12-16"
"Access from the parking lot to the hotel was slightly challenging for handicapped people. The room was fine, and the staff was cordial.2019-07-10"
"Good location if you're visiting Yale and museums. The hotel was comfortable, but it took 3 tries to get a quiet room away from the street and rooftop compressors. The staff was accommodating, helpful, and hospitable.2017-09-28"
"The hotel needed updating. The grounds were overgrown with weeds, and the lawn hadn't been mowed. The lobby trash cans were overflowing, and the floors needed vacuuming. The room was clean, but the bathroom needed updating. The check-in clerk was friendly, but didn't offer directions to our room or explain the easy access to the parking area. The continental breakfast was a packaged muffin and fruit. Find another hotel.2021-06-27"
Pet friendly hotel
More > - allows dogs only up to 50 pounds, 2 dogs per room - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Jul 2016 < Less
"I loved this hotel, and it was convenient to the highway, mall, and restaurants.2019-08-13"
"The staff was pleasant, but the bed was uncomfortable and the HVAC machinery for the lobby was right outside our window; it was like sleeping in a boiler room when it was running. The furniture layout reminded me of a storage closet. Find another hotel.2018-05-30"
"Not a good hotel stay. The AC didn't work well even after a service call. The front desk clerk made errors at check-in. A housekeeper walked into our room at 7:30 AM; we didn't hear any knocking. No restaurant or room service, just a coffee shop. Limited food choices, but we did get a voucher for a free beverage. Don't stay here.2021-07-18"
"A positive experience overall. Lots of charges for incidentals, though.2018-01-26"
