"The hotel was clean and peaceful. Nice room and helpful employees.2018-08-08"
"The hotel was dirty.2017-07-02"
"The hotel smelled bad. The room was small and needed updating, and the carpet felt mushy. The toilet wasn't clean. I decided not to stay and don't recommend it.2017-02-19"
"Good value. The hotel was quiet and clean. I had a restful stay, and the staff was friendly.2016-11-04"
"Awesome rates. Clean, comfortable room; it was perfect for my needs. The hotel staff was friendly, and the clerks were helpful and delightful to deal with. I walked to a Mexican restaurant that was great. I'd definitely stay here again.2016-07-03"
"I had to request a cot 3 times before I got one. I don't recommend this hotel.2017-03-14"
"We loved staying at this hotel so much that we booked it for our return trip. Easy to find and close to shops and restaurants. The room was clean and up-to-date, and the staff was friendly. 2016-10-04"
"This was a perfect hotel stay. The room was clean and smelled good, and everything was in order. The staff was friendly and so polite. I'd stay here again and recommend it.2016-06-16"
"Hotel was very clean. Staff always goes out of their way to make my stay great.2015-02-06"
"The hotel was excellent, but the food options didn't add anything.2020-06-29"
"The hotel staff was pleasant and accommodating, but the housekeeping service wasn't acceptable. We returned to our room the 2nd day to find the beds had been made, but the bathroom hadn't been cleaned and no fresh towels were provided. I called the front desk, and towels were brought to our room. The next day, our room wasn't serviced at all. I asked to see the manager, but after 20 minutes of waiting, we had to get on the road. Good food.2018-07-12"
"Minimalist hotel, but that worked fine for my purpose. Great location. The room was clean, and the staff was extremely polite and helpful. Some areas of the hotel smelled a bit like sewage.2016-10-31"
"Easy access to the airport, stores, and restaurants. I liked this hotel a lot. The room was great. Average staff and no on-site dining.2015-11-26"
"I was put in a handicap room. The toilet wasn't clean, and there was dog food near the closet. The hotel staff was friendly.2015-05-26"
"The hotel staff was friendly and attentive. Valet parking was a plus, and it was affordable. There were fine restaurants and attractions in the area.2022-01-20"
"I had a pleasant hotel stay. There was a small park and beach nearby. The staff was kind and friendly. This will be my first choice when I'm in Richmond.2018-04-21"
"My stay at this hotel was incredibly disappointing. The room smelled bad. The walls were dirty, there were stains on the ceiling, and the bedsheets didn't look clean. Had to pay for guaranteed valet parking in the garage across the street, but I found my car parked illegally near the valet area instead of in the garage. I expected better for the price.2016-01-04"
"I asked for an extra blanket and got one, so I was satisfied with the service at this hotel. Go ahead and stay here.2015-06-23"
"The fridge didn't keep my food cold. Nice, friendly staff. Valet service was quick. I was disappointed that I had to pay for the breakfast buffet.2015-06-05"
"The room was nice, but the shower faucet was broken.2022-03-09"
"The hotel was clean. Book it.2021-08-16"
"We were put on the concierge floor, but never told about the amenities. The TV remote control didn't work, and the toilet was stopped up. Both were taken care of by management. The pillows were way too big. The next day, the AC leaked all over the floor and we had to move to the 16th floor. No one helped us with our move, and we're in our 80s. The hotel manager was nice and gave us a discount, but I'm not sure we'd stay again.2015-05-11"
"Clean, comfortable room. Plenty of hot water for showers, and terrific water pressure. Check-in was smooth. Good on-site restaurant with great staff. Although the price was a bit much, the amenities made it worthwhile. We enjoyed our stay and will certainly return.2015-04-30"
"There was no hot water, so I had to take a cold shower. Neighbors in the adjoining room were outside our door making noise much of the night. I'd never stay at this motel again and don't recommend it.2022-04-13"
"The wait for a room was long; we were told we'd have to pay extra for early check-in even though it was hot and my wife is pregnant. Two of the motel clerk had poor attitudes. Don't stay here. 2021-06-22"
"I liked the motel room.2021-04-09"
"Not far from VCU. The motel was cheap, but you get what you pay for. The room was nicely laid out and had new flooring. The bed was terrible, though; one side was so bad that I could feel the springs. Rude people yelled and talked loudly outside my room at 3 AM. The checkout clerk was nice and apologized for the rude people. I wouldn't stay here again.2019-12-21"
"The motel smelled bad and didn't appear to be clean. Don't stay here.2018-11-29"
"We enjoyed our hotel stay. No microwave in the room, and there was something sticky on the iron. The staff was friendly. Nice on-site restaurant; the menu was limited, but the food was good.2018-03-16"
"Hotel staff was kind and thoughtful; all of my needs were addressed. I'd encourage people to stay here.2015-02-25"
"The area around the hotel seemed safe. There were gaps around the room door that let in sunlight in the morning. The beds were clean. There was lettuce in the microwave, and the dresser was small and had missing handles. There was hair in the bathtub. Check-in was easy. Adequate parking and good exterior lighting. I wouldn't recommend staying here more than one night.2019-09-23"
"The motel room was clean and comfortable, and the service was excellent. I'd stay again.2017-09-25"
"The hotel clerk was cordial, helpful, and a pleasure. Check-in was a nice experience. Don't hesitate to stay here.2022-03-06"
"The hotel was in poor condition; it was borderline shabby. Nice front desk staff, though. Have low expectations.2021-07-19"
"A terrible experience. The shower door broke, so I asked for another room and was told no. The AC smelled bad, and the rugs were stained and disgusting. I'll never stay at this hotel again.2021-07-13"
"Our room was clean, but the hotel could've used a good cleaning. The hallway carpet and windows were especially dirty. The front desk was understaffed; there was no one there to check us out. Find another place to stay.2019-05-05"
"The hotel was a little noisy, but the room, staff, and breakfast were nice.2019-01-12"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.