"Not a good hotel stay. My room was next to the noisy service elevator. The window was stuck open, so I had no privacy. Some equipment didn't work. Find somewhere else to stay.2016-03-04"
"A nice, clean hotel. Wonderful scenic restaurant. I recommend staying here.2019-02-23"
"An awesome experience. Great hotel near the cruise port, shops, and attractions. Just across the street from the water taxi. Great food at the on-site restaurant.2017-06-25"
"Great location. The hotel was clean, the beds were comfortable, and the staff was friendly.2016-10-10"
"A quality hotel in a good location, but it seemed expensive. The room was comfortable, but I wasn't able to get in the room until 90 minutes after check-in time, and no compensation was offered. Breakfast was decent, and I appreciated the shuttle service.2023-02-15"
"Hotel room was nice, and the pool was beautiful. Great place to stay.2015-02-02"
Upscale, smoke-free, all-suite, extended-stay hotel
Near Puerto Rico Convention Center and Isla Grande Airport
6 floors, 126 studio to 2-bedroom suites
Outdoor swimming pool - exercise room
Lounge
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Parking costs $14 per night
Pet friendly hotel
More > - allows pets up to 50 pounds, 2 pets per room - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Jan 2016 < Less
"An excellent hotel except for the 45-minute wait in line to check in. There was so much to do at this resort, and the golf course was beautiful. Nice swimming area with 3 pools, including one for small children. The older kids enjoyed the slides and lazy river. If you have a car, Walmart is just a few miles away. There was a shuttle to the villas. 2017-07-07"
"Close to the cruise port. The hotel room was clean and spacious. I really enjoyed the large shower, the workout room, and breakfast. Pleasant, helpful personnel.2016-06-14"
"We were pleased with the accommodations at this hotel and definitely recommend it.2016-06-13"
"A nice experience. Stay at this hotel.2016-10-05"
"Adequate hotel with good views. But the balconies either overlooked the roof of the bar, or had more limited views. The HVAC made a horrendous noise that kept us from enjoying the balcony or opening the sliding glass door. The glass doors were so dirty when we arrived that we asked for them to be cleaned. The safe in our room never locked. Staff was pleasant. If you stay at this hotel, make sure you have lots of off-site activities.2015-03-22"
"Large hotel with beautiful grounds - room was clean, but badly in need of updating - walls needed fresh paint - furniture was damaged - enjoyed the balcony - easy check-in.2012-02-01"
"The hotel interior was clean, but there was garbage every day outside, and there were homeless people sleeping across the street. Had to fight off wild chickens when exiting the hotel. We didn't know about the curfew or the $100 per day deposit. The room and service were awesome. Stay here.2021-05-17"
"A lovely resort. The staff was phenomenal and made this luxury hotel even better. The front desk clerks made sure we had a suite with a partial ocean view during a major holiday, and they recommended activity and dining options that were operational and thriving. Gorgeous private pool and private beach access. I absolutely recommend staying here.2017-12-18"
"Great hotel in a great location right on the beach. Close to Old San Juan and the airport and cruise terminal. I loved the ocean view room.2016-08-01"
"Walk to the beach and restaurants. Easy access from the airport and to the cruise pier. The hotel was clean and comfortable, and the staff was helpful.2016-05-19"
"The staff went above and beyond to assist us.2015-02-24"
"Everything was fine. The hotel room was clean, and room service was excellent. Nice pool area. The breakfast buffet wasn't free, and omelets cost extra.2016-07-06"
"We had a great experience at this hotel. Good service.2015-12-03"
"We absolutely loved this hotel. It was our 2nd stay, and we'll be back. You won't be sorry if you choose this one.2015-11-17"
"The room was clean, and the hotel clerks were nice and knowledgeable.2017-08-19"
"Nice location and reasonable rates. Easy access to the airport and cruise ports. The room was comfortable. Nice, accommodating staff. Nice rooftop pool, but it was difficult to get bar service. There was a great Cuban restaurant within walking distance.2015-03-23"
"Good location in Condado; close to restaurants, and a short walk to the beach - slow check-in and checkout - great hotel for an overnight stay.2012-03-01"
HotelGuides has won my confidence as a booking experience that is seamless and simple enough for a consumer who does not venture online much. It is now my starting place for fast, secure, carefree booking.
On place pages like this, we order hotels from lowest cost to highest – except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
