"We had 2 rooms, but didn't get enough towels in either one. Repeated requests for more towels got us only hand towels and washcloths. We were never able to get enough bath towels. Don't stay at this hotel.2021-12-13"
"The hotel was understaffed, and the room wasn't ready when we arrived. Only 1 towel was provided, and we couldn't get more because they were in the dryer. There was dirty laundry in the hallways at 5 PM. The front desk clerk was helpful but over-worked.2021-08-22"
"The hotel only had one entrance, and the elevator was really slow.2021-06-04"
"The room was clean, but the original art didn't impress. The WiFi didn't work on my Apple devices, and the response from tech support was that they could help the next day. Netflix and Showtime didn't work, either. Room service wasn't great. The gallery I wanted to see was closed. Don't stay at this hotel.2021-04-12"
"The hotel was filthy, and the staff was unprofessional. The bedsheets were threadbare, and the comforter had holes in it. No heat lamp in the bathroom. The sink area was falling apart. No continental breakfast because of Covid, and the vending machines were empty. Don't stay here.2020-07-04"
"The AC didn't work, the beds were uncomfortable, and there was no hot water. Find another hotel.2019-08-15"
"The hotel was nice and clean. You'll enjoy your stay.2018-03-03"
"We loved this no-frills hotel, and it was close to many activities. Our room was large and clean, and the bed was comfortable. Nice, helpful personnel and good shuttle service. We'll definitely stay again and recommend it.2018-02-13"
"Located in an attractive area. The hotel had a pleasant atmosphere and decor. Needed more outlets in the room at the desk. Easy WiFi. All the employees were courteous. Good restaurant.2021-09-25"
"An average hotel that needs some maintenance. We were given a room near the elevator, and the noise was awful throughout the night.2022-02-01"
"The hotel staff was friendly and hospitable. The lobby was spacious. There was an on-site restaurant and bar. You'll enjoy your stay.2021-07-20"
"Great hotel room, but the parking fee was outrageous and the food wasn't good. Our waiter completely ignored us when a large party came in.2016-11-28"
"We couldn't have been happier with our hotel stay. The area was beautiful, and my daughter loved the on-site train restaurant. It was nice to say somewhere that caters to the entire family.2022-02-21"
"This hotel was wonderful in every way. The room was clean and comfortable, the front desk clerks were friendly, and parking was convenient. Definitely stay here.2022-01-06"
"The hotel didn't provide daily housekeeping; I had to call for towels and decaf coffee, which they were out of. Parking was $22 per night.2021-07-05"
"This hotel wasn't worth the price. There was mold on the shower tiles, and the ceiling had water spots. The elevator didn't work.2019-11-04"
"Not a good experience. The room wasn't clean. Don't stay at this hotel.2019-06-26"
"Close to Worlds of Fun and the interstate. The hotel was older but in pretty good shape. The staff was helpful and polite. The pool looked pretty amazing, and breakfast was nice. I had no complaints.2017-10-30"
"Our room smelled awful; the hotel clerk did bring us deodorizing spray. The dirty floor turned our feet black. We booked a time to use the pool, but the water was green and we couldn't even see the bottom of of the pool. When we were leaving, we had to walk around the bushes to get our luggage to our car because a semi truck was parked in front of the door.2020-08-21"
"The hotel could've been cleaner, and the pool water was cold. Check out other options.2019-07-31"
"Overall, I enjoyed my stay, but the housekeepers didn't do a thorough job of cleaning my room. The furniture and fixtures were dusty, and there was an open bar of soap on the sink. The information book didn't provide instructions for connecting to the WiFi or finding TV channels. The hotel staff was friendly and helpful.2019-04-03"
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Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
