"My hotel room smelled like smoke, and the smoke detector was sitting on the desk.2020-09-15"
"The hotel needed maintenance. Our door lock was broken; after having the keys re-set twice, we were given another room, which was clean. The carpet near the elevators was ragged. The staff was friendly and helped us print out documents. The parking lot seemed a bit unsafe.2017-07-29"
"The hotel interior was dirty. The room window was improperly installed and had a crack in it. I killed about a dozen roaches within our first 20 minutes in the room. Don't stay here; there are better options nearby.2022-03-21"
"The beds looked like cots with headboards. There were no batteries in the TV remote control, and the phone didn't work. I called the front desk from my cell phone, but no one answered. I didn't like that the hotel clerk's pants were so low that I could see his underwear.2021-04-19"
"The toilet didn't work in the 1st room. The bathtub handle in the 2nd room came off in my hand, and the sink was clogged. There were bugs, too.2022-12-19"
"Some of the room numbers on our door were missing. There were yellow stains on the pillows, and we smelled marijuana. The pool was nasty. We called about cancelling, but were put on hold and no one ever came back to the phone. Don't stay at this motel.2021-05-03"
"The motel was close to the hospital. The WiFi didn't work, and the clerk never got back to us with a solution. No hot water for showers. The ice machine was in bad shape, and the soda vending machine didn't work. We were told to go to the Citgo station next door for drinks. My grandkids put on their swimsuits, only for us to be told that the pool was out of service. Don't stay here.2019-08-28"
"Quiet area. The motel room was clean, and the front desk clerk was extremely nice and helpful. I'm disabled, so she went to my room with me and opened the door since it stuck. The only problem was that the AC didn't work. Go for it.2021-04-12"
"The motel was conveniently located. The room wasn't clean, especially the floors. The bed was better than average. Cordial staff and good breakfast.2021-10-24"
"The room was dated and needed repairs. The toilet ran my entire stay, and the hair dryer was broken. The staff was unfriendly and unhelpful. The motel had limited parking. Stay somewhere else.2021-05-17"
"Convenient location and great rates. The motel was OK, but my room wasn't cleaned the 1st day. The housekeeper forgot to leave coffee the 2nd day. All the employees were friendly and nice. I'd stay again.2020-07-30"
"This hotel had great customer service.2015-09-01"
"Really big place with an attached Garden Inn. This hotel wasn't well-maintained. The door to the bedroom didn't close, and there was no towel in the kitchen. Good restaurant with tasty food and decent prices, and the service was great.2015-05-09"
"The hotel room was nice but a little expensive. We had no issues until checkout time; we were about 5 minutes late, and an employee tried to enter the room and yelled at us to see if we were checking out. He didn't care that Hurricane Laura had hit and winds outside were about 45 mph.2020-08-28"
"Wonderful experience. The hotel room was clean and had all the necessities. The entire staff was helpful, friendly, knowledgeable, and responsive. I stayed over Easter weekend and appreciated the appropriate decor and decorated eggs. You won't find a better place to stay.2019-05-28"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.