"We were impressed by the cleanliness of the hotel, and the rates were affordable. The bed was comfortable, and all the employees were helpful. I recommend staying here.2022-06-24"
"Good value and good hotel stay.2019-04-18"
"The heater at the hotel had been shut off, so the room was freezing. I had to call the front desk twice to get the situation resolved.2019-04-02"
"I checked in late after a long flight, and the clerk said I could check out an hour late. No Do Not Disturb sign in the room, and a housekeeper walked in my room without knocking at 9 AM. An hour later, the front desk clerk called to see when I'd be leaving, waking me up again. The shower handles were about to fall off, and the water temperature was hard to control. The restaurant was expensive, though the service was excellent. Find another hotel.2016-09-30"
"Good hotel. Fine facilities, and it was quiet and peaceful despite being on a main road. The check-in clerk seemed a bit inexperienced. I've stayed here 3 times and like it.2016-02-03"
"Good hotel with friendly, helpful personnel. It was pet-friendly and had free newspapers. We enjoyed our stay and would definitely recommend it to friends.2016-03-15"
"The hotel room was freezing cold when we arrived. I showered in the gym, and there was no hot water. We went to the restaurant and were seated at a dirty table, then paid $12 for toast and coffee, and had to put up with tension between two servers. We leave home to get away from this kind of grief.2015-02-23"
"The hotel was pet-friendly and had an area for dogs and an area for smokers. Beautiful suite with a king-sized bed and whirlpool tub. The kids had a private room with bunk beds. There was a mall across the street, and a liquor store on the property. We weren't told about the parking area in back, and the parking lot in front was busy because of other businesses there. This was one of my family's best hotel stays.2016-10-12"
"Close to amenities and fairly priced. I stayed at this hotel for 4 nights, and it was quiet. But the room was always either too hot or too cold. The gym was small and didn't have much equipment. I'll probably stay elsewhere in the future.2015-05-05"
"The hotel was clean and quiet. Nice restaurant next door called Zesty's. I was able to leave my car parked at the hotel for 2 weeks.2019-03-08"
"A clean, basic hotel. Good value.2019-02-20"
"Close to West Edmonton Mall. The hotel was just what I needed. It was clean, quiet, and the price was good. I loved having a microwave and fridge in the room, and the hair dryer was a big plus. The staff was friendly.2018-06-30"
"The hotel room was clean and the staff was courteous, but the complimentary breakfast was disappointing.2016-11-17"
"The hotel wasn't fancy, but the room was comfortable and quiet. Good bed and tasty breakfast. Go for it.2018-06-29"
"Close to West Edmonton Mall. The hotel room was barely clean, and the wastebasket was full from the previous guest. The beds had no support, and shook with any movement. The AC was so noisy. No one at the front desk cared about anything. There was only one elevator, and it was slow. Stay somewhere else.2015-09-30"
"Great rates. Pretty good hotel. The service and my interactions with employees were great.2022-06-26"
"Nice hotel. The room was clean, but I was disappointed that not all guests got a complimentary breakfast. The restaurant was pricey. I'd stay here again, but I'd eat out.2017-07-21"
"Great location. We loved the room and decor at this hotel. However, there was a lot of noise late at night, even after we complained to the front desk staff. The checkout clerk apologized, but no discount was offered.2016-07-27"
"The room and common areas were clean. The hotel staff was exceptionally friendly and helpful. This place is an excellent choice.2022-02-04"
"It was a delight staying here. The hotel was quiet, and the staff was professional.2019-12-01"
"The hotel was convenient to stores and IKEA. We'll stay here again.2018-08-11"
"Check-in was well-organized, and the extra pillows we requested were in the room. There was no complimentary bottled water as we expected. When I asked the hotel clerks about it, I was told that "tap water is just as good." Excellent staff at the on-site restaurant.2016-08-21"
"The hotel was nice, clean, and reasonably priced. Book it.2020-08-30"
"Average hotel room, but it was clean and met our needs for an overnight stay. The shower was quite large and had both a fixed showerhead and a hand-held one. Ask for a room away from the traffic noise. All the employees were professional and accommodating. We liked the noon checkout time and the exercise room. We were able to check out an hour late for no additional charge.2018-10-09"
"Great location. The hotel was clean, and the staff was friendly. My granddaughter loved her room with bunk beds. The banana bread was an extra treat. We had a wonderful stay. Book it.2018-01-10"
"Excellent rates. The lobby could've used more color, but it's a lovely, quiet hotel. No complaints. Go for it.2016-07-07"
"The room and bathroom needed better lighting, but the bed was perfect. It was super comfortable, with nice, clean bedding. No microwave. Good stay overall.2016-01-21"
"Great hotel with a nice atmosphere. The only issue was that the bottom of the pool was rough. Good place for a family.2019-01-08"
"I had a great hotel stay.2017-07-06"
"Good hotel and staff. The bed was comfortable, and the continental breakfast was tasty. I had a pleasant stay.2016-11-15"
"Our room wasn't ready when we arrived at the hotel, so we were told to leave our luggage and it would be put in the room when it was ready. When we returned, we still had no room, and our luggage was sitting behind the desk. The staff found another room for us, and it was new and clean. Good continental breakfast with hot and cold selections. I recommend staying here.2015-08-13"
"The hotel was quiet, and the beds were comfortable.2022-06-17"
"The hotel room was clean, and the bed was comfortable. The stairs were on the exterior, and one elevator was out of order.2017-10-29"
"Close to Kingsway Mall, and easy access to Yellowhead Highway. The hotel room was clean, and the beds were comfortable. Friendly staff and tasty food.2016-10-03"
"The hotel was clean and bright, and the room was nice. Lovely front desk staff. They were quick to replace our TV remote control when it didn't work. Room service was prompt, but the food wasn't very good. I recommend staying here.2015-10-06"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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