"We were impressed by the cleanliness of the hotel, and the rates were affordable. The bed was comfortable, and all the employees were helpful. I recommend staying here.2022-06-24"
"Good value and good hotel stay.2019-04-18"
"The heater at the hotel had been shut off, so the room was freezing. I had to call the front desk twice to get the situation resolved.2019-04-02"
"I checked in late after a long flight, and the clerk said I could check out an hour late. No Do Not Disturb sign in the room, and a housekeeper walked in my room without knocking at 9 AM. An hour later, the front desk clerk called to see when I'd be leaving, waking me up again. The shower handles were about to fall off, and the water temperature was hard to control. The restaurant was expensive, though the service was excellent. Find another hotel.2016-09-30"
"Good hotel. Fine facilities, and it was quiet and peaceful despite being on a main road. The check-in clerk seemed a bit inexperienced. I've stayed here 3 times and like it.2016-02-03"
"We'd never stay here again. We called to confirm that we could park our RV at the hotel, and they said yes and said we'd be able to use the power. After I went to the hospital, the clerk refused to let my girlfriend park and use the power. He was unprofessional and rude during a stressful time for us.2020-01-27"
"This is a good budget hotel. The room was clean. Easy check-in and friendly personnel. The continental breakfast was basic. I wouldn't hesitate to stay here again.2017-08-21"
"Close to everything you might need. I had a pleasant stay at this hotel.2017-06-13"
"Close to Rexall Place. Clean hotel with friendly staff and security. I had a good time.2015-04-14"
"Good hotel with friendly, helpful personnel. It was pet-friendly and had free newspapers. We enjoyed our stay and would definitely recommend it to friends.2016-03-15"
"The hotel room was freezing cold when we arrived. I showered in the gym, and there was no hot water. We went to the restaurant and were seated at a dirty table, then paid $12 for toast and coffee, and had to put up with tension between two servers. We leave home to get away from this kind of grief.2015-02-23"
"The hotel was nice and clean, and the staff was great. I'll stay here again.2022-11-11"
"Good hotel. The showerheads could've been better, though. Stay here; it's affordable.2021-08-28"
"I wasn't happy when I returned to the hotel and found that my room hadn't been cleaned. I had to go get clean towels myself. Breakfast wasn't great.2020-08-27"
"The hotel was 10 minutes from the Grey Nuns Community Hospital. Check-in was easy, and the staff was accommodating and took all proper precautions due to the pandemic. Breakfast was scarce, but some items were out, and coffee was available.2020-04-02"
"The hotel was pet-friendly and had an area for dogs and an area for smokers. Beautiful suite with a king-sized bed and whirlpool tub. The kids had a private room with bunk beds. There was a mall across the street, and a liquor store on the property. We weren't told about the parking area in back, and the parking lot in front was busy because of other businesses there. This was one of my family's best hotel stays.2016-10-12"
"Close to amenities and fairly priced. I stayed at this hotel for 4 nights, and it was quiet. But the room was always either too hot or too cold. The gym was small and didn't have much equipment. I'll probably stay elsewhere in the future.2015-05-05"
"The hotel was clean and quiet. Nice restaurant next door called Zesty's. I was able to leave my car parked at the hotel for 2 weeks.2019-03-08"
"A clean, basic hotel. Good value.2019-02-20"
"Close to West Edmonton Mall. The hotel was just what I needed. It was clean, quiet, and the price was good. I loved having a microwave and fridge in the room, and the hair dryer was a big plus. The staff was friendly.2018-06-30"
"The hotel room was clean and the staff was courteous, but the complimentary breakfast was disappointing.2016-11-17"
"A positive experience. The beds were comfortable, and breakfast was delicious. The hotel staff was friendly and helpful.2021-11-17"
"The hotel staff was friendly. Not many restaurants within walking distance.2020-10-24"
"The hotel was conveniently located and easy to find. The room was clean, and the Covid precautions were impressive. The staff was polite and helpful. Excellent bagged breakfast, and choices were offered. Great place to stay.2020-08-29"
"Great motel stay. Breakfast was excellent. Make sure your fridge is turned on.2019-10-06"
"Good rates. The hotel room was clean and great, and the staff was friendly and helpful. We'll stay again.2019-09-28"
"Easy to access, and just minutes to Costco and West Ed Mall Lots of stores nearby. The rates were reasonable. The room was clean and well-arranged, with plenty of storage and a super kitchen. No carafe for the coffee maker, but we got one when we asked. The hotel staff was extremely helpful and courteous; they were all happy and smiled. Great breakfast with hot selections. Lots of parking. Staying here is a no-brainer.2022-10-20"
"The hotel wasn't fancy, but the room was comfortable and quiet. Good bed and tasty breakfast. Go for it.2018-06-29"
"Close to West Edmonton Mall. The hotel room was barely clean, and the wastebasket was full from the previous guest. The beds had no support, and shook with any movement. The AC was so noisy. No one at the front desk cared about anything. There was only one elevator, and it was slow. Stay somewhere else.2015-09-30"
"The bed in my hotel room was the most uncomfortable bed I've ever slept on. No fridge or microwave.2022-01-28"
"Reasonably priced and close to Rogers Place and bars on Jasper Avenue. The hotel wasn't what I expected, though it was clean and the staff was friendly. The lobby was nice and updated, but the room was outdated and worn. The beds and pillows weren't comfortable. The shower in the 1st room smelled like sulfur or sewage; the front desk clerk was apologetic and moved us to a different room. The hair dryer caused a short circuit. The $15 parking fee was annoying.2017-08-02"
"Seemed overpriced. Good staff, but the hotel needed better cleaning.2017-01-23"
"Not a bad hotel if you need to be downtown and don't want to spend a lot of money. The room and hallways were pretty dated, but the room was clean. The staff was super friendly and helpful.2016-11-18"
"Located in a bad area. The hotel smelled horrible, and the room was filthy. The shower didn't work. We cancelled our 2nd night and went to another hotel. Not a good experience.2015-07-21"
"My room was clean, nice, and large, with 2 comfortable queen beds. Also had a fridge, microwave, and large desk. The bathroom was clean, and toiletries were provided. The hotel employees were friendly. I enjoyed my stay.2022-09-04"
"Nice lobby and lounge. I was tired when I arrived, and the hotel clerks went above and beyond. I was grateful.2019-08-17"
"Great rates. Pretty good hotel. The service and my interactions with employees were great.2022-06-26"
"Nice hotel. The room was clean, but I was disappointed that not all guests got a complimentary breakfast. The restaurant was pricey. I'd stay here again, but I'd eat out.2017-07-21"
"Great location. We loved the room and decor at this hotel. However, there was a lot of noise late at night, even after we complained to the front desk staff. The checkout clerk apologized, but no discount was offered.2016-07-27"
"The room and common areas were clean. The hotel staff was exceptionally friendly and helpful. This place is an excellent choice.2022-02-04"
"It was a delight staying here. The hotel was quiet, and the staff was professional.2019-12-01"
"The hotel was convenient to stores and IKEA. We'll stay here again.2018-08-11"
"Check-in was well-organized, and the extra pillows we requested were in the room. There was no complimentary bottled water as we expected. When I asked the hotel clerks about it, I was told that "tap water is just as good." Excellent staff at the on-site restaurant.2016-08-21"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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