"We couldn't get the TV to work; we told the hotel clerk, but 40 minutes later, no one had come to help. We reminded the clerk, but 2 hours later, we still hadn't gotten help with the TV. She offered to give us another room, but couldn't promise the TV was working. I asked her to just come to the room and see if it was a simple problem, and she was able to get the TV working promptly. Loud kids were playing in the hallway, lobby area, and elevator, and the clerk didn't ask them to quiet down. Other guests were noisy late at night and early in the morning. We left by 8:45 AM, and there was no one at the front desk when we left. This was the noisiest place we've stayed, and the least friendly. Don't stay here.2020-11-13"
"Close to Vidant and convenient to the Health Sciences Builtin on the ECU campus. The hotel needed to be renovated. The hallway on the 2nd floor had a bad odor, and the toilet broke during my short stay.2019-10-05"
"The computers were down at check-in, so after waiting 30 minutes, I left for a few hours. When I returned to the hotel, the computers were still down. When I finally got a room, it was clean but the bathroom smelled terrible. The staff was friendly.2019-09-24"
"We were given an adjoining room, and it was dirty. Find another hotel.2019-07-05"
"The hotel staff was pleasant and unobtrusive. I stayed 5 days and didn't have any problems. The room was basic but clean. A toilet issue was fixed the 1st morning. The duvet was badly stained but seemed clean. Free wireless Internet provided. Extensive breakfast considering that this is a low-budget place, and it was served in a nice, clean environment. If you're not looking for frills, you'll be pleased.2017-01-09"
"Excellent location. The hotel was well-maintained. Clean room with a comfortable bed. The staff was pleasant. This is a good choice.2018-11-19"
"Great room, but it did have some issues. We couldn't get the alarm clock to work, though we did get our requested wake-up call on time. Good water pressure in the shower. We liked the lobby layout and the staff, but were disappointed that the pool was outdoors. I'd stay at this hotel again.2017-01-24"
"Room was relatively clean, but we got no housekeeping service after our arrival. There was a noisy party in the hallway our 2nd night. Breakfast ended at 9 AM on weekends. Don't recommend.2015-03-17"
"Spacious room. Super staff. Good hotel.2015-02-04"
"Adequate accommodations - "full" breakfast was packaged pastries, cereal, and hard-boiled eggs - I was disappointed.2013-09-01"
"The hotel was dirty, outdated, and had a mold problem. Don't stay here.2018-05-10"
"The hotel needed a total remodel. The room was dirty and had cracked walls, and there was mold in the bathroom. Breakfast was cooked eggs floating in water with gray sausage patties. Don't stay here.2018-05-08"
"Breakfast wasn't that good. Look around for better and less expensive hotel options.2017-11-28"
"A really nice hotel with good service. I'd stay again.2016-09-09"
"The AC in my hotel room didn't work correctly, so the room stayed humid. I also saw several bugs.2016-08-23"
"This was the worst hotel stay I've experienced. The bottles of toiletries were used, and there were only 2 small trash cans in the entire suite. No one told me I should put them outside the door to be emptied by housekeeping. No replacement towels or linens for the sofa bed. No extra coffee or condiments. I called the front desk when I needed something, and after an hour of waiting, I went down to find the hotel clerk watching TV in the lobby. I got no help at all from the staff. Don't stay here.2021-08-03"
"Clean hotel with excellent employees. The complimentary breakfast was more than adequate. Worth a stay.2016-12-29"
"The hotel room was clean and comfortable, and the staff was friendly. Book it.2016-06-30"
"The hotel was fine and the room was great. The staff seemed OK, but there weren't enough front desk clerks or breakfast attendants.2015-03-31"
"The hotel room wasn't clean, and the smell of cigarette smoke was almost overwhelming. Don't stay here.2019-11-25"
"We loved this hotel. It was clean as a whistle, and the pool was perfect considering the hot weather. The staff was friendly, happy, and helpful. Excellent breakfast. You won't be disappointed.2019-07-21"
"This hotel was really a dump. The room had a horrible smell of smoke. The bedsheets had burn holes and smelled like cat litter. The toilet was broken. Don't stay here.2015-09-29"
"Hotel room was cold and it took 6 hours to warm up. Not as clean and nice as it was the last time we were here. Stay somewhere else.2015-02-03"
HotelGuides made it easy to choose a hotel based on how far we wanted to get that day. Also liked being able to see the interstate interchange on the map to determine how far off the highway each hotel was.
- Marie Hunt
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At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.