"Close to downtown and within walking distance of great restaurants, scenery, and architecture. The hotel was clean, and the staff was friendly. I liked the hot breakfast. Good place to stay.2022-07-06"
"From check-in to a reluctant checkout, this was one of the best hotel experiences I've had in a long time. The room was clean and comfortable, the location was convenient, the entire staff was great, and breakfast was fresh. I had a perfect stay.2020-02-09"
"The hotel room was nice and newly remodeled. The breakfast attendant was so sweet and thoughtful.2018-05-23"
"The room was dirty and shabby and the bedding was stained, but the employees were friendly.2018-02-27"
"The hotel was clean, but the AC blew directly on the bed. The bathtub didn't drain well; I was standing in inches of water.2021-08-29"
"Well worth the price. The hotel was very clean despite construction, and the staff was helpful and courteous. We were greeted each time we entered and left the lobby, which meant a lot to us. We were satisfied with our entire visit.2016-01-21"
"A wonderful experience. Perfect location. The hotel was nice and clean, and the staff was friendly, welcoming, and informative. They even provided complimentary water upon request. Good continental breakfast. Great place to stay.2015-11-17"
"Good hotel, and I recommend staying here. My room didn't have a microwave or fridge.2019-03-08"
"The cot was comfortable, and the hotel staff was nice.2019-01-19"
"A wonderful experience. The room was spacious, though I was disappointed that my room didn't have a microwave or fridge. The cleaning standard was high. Great breakfast. I highly recommend staying here.2018-12-02"
"Convenient to Shea's Performing Arts Center. The hotel staff was fantastic and knowledgeable about the area. Papaya Restaurant was great. An excellent experience.2016-04-26"
"We were given a non-smoking suite as requested, and it was beautiful. Awesome customer service; everyone was nice and helpful. The front desk clerk gave us maps and directions for using public transportation to go to the Sabres game. With free breakfast and free parking, you can't go wrong at this hotel. Definitely stay here.2016-02-24"
"Convenient downtown location. The hotel was just a few blocks from the subway and tram. I didn't hear any noise from the hallway. The bed was firm and had nice linens. We were amused by the toilet-bidet. Good water pressure in the shower, and there were various showerheads with a digital control. Lots of hot and cold selections at breakfast. The pool was large.2018-09-23"
"The hotel was opulent. The room had outstanding views and 1500 thread-count bedsheets. Lovely bathroom with an in-shower spa and heated toilet seat. Unfortunately, music from the rooftop bar kept us awake until 4 AM. We complained, but the staff offered no assistance. We'll never stay here again.2017-12-08"
"The hotel was secure, clean, and quiet. I liked that I needed to use a room key to use the elevator to any room above the 3rd floor. Valet parking was $20 per day.2018-07-01"
"The hotel room was clean and comfortable, and the staff was friendly and helpful. The pool area was so cool, and I loved the comfortable sofas and chairs so parents could relax while the kids swam. Good breakfast, but there wasn't enough seating.2017-01-01"
"My room smelled like marijuana, even though it was a non-smoking room. I was moved to another floor, but it was even worse. I was finally moved to a room that was fine. The lobby was deceivingly nice compared to the rooms. Don't stay at this hotel unless you like the smell of marijuana.2021-12-18"
"Nice hotel. It was a pleasure staying here.2017-05-26"
"Easy to access. The room was clean and comfortable, and the employees were pleasant. The trolley to our hockey game was right outside the hotel. We'd certainly go back.2017-03-08"
"Good rates. The hotel staff was so friendly, and the waiter at breakfast was amazing. Great experience.2016-04-03"
"Clean hotel room. The bed and room temperature were comfortable. I had a pleasant stay.2016-03-25"
"Good location. The hotel staff was courteous, and the amenities were top-notch.2022-05-14"
"Good hotel, and the shuttle service made it worth the price.2018-12-09"
"We were given the wrong room type; when we asked for the right room, we were put on hold for 10 minutes and then skipped as we waited in line. We also had to make sure we weren't charged for breakfast.2018-01-17"
"The hotel was conveniently located. Clean, nicely-appointed room and friendly staff.2016-11-08"
"Convenient to the train and activities. Nice, comfortable hotel room.2016-03-30"
"We had a fantastic experience at this hotel. Our junior suite was gorgeous; my young daughter asked if we could move in. All the employees were wonderful, and the restaurant food was delicious.2015-04-14"
"Beautiful architecture; the hotel was a lovely venue for our get-away. We were happy about the large room and all it had to offer. Staff was extremely nice. The front desk clerk told us about the history of the building, and was helpful with directions and tips about the area.2015-03-10"
"Amazing hotel, and attached to the arena through the garage. The room was so clean and comfortable. Great staff and great food. Fun area with lots of things to do, including ice skating. Bring your skates and stay an extra night.2016-01-21"
"The hotel exterior and interior needed modernizing, and the strong smell of cleaning chemicals in the common areas was a turn-off. The entire staff was great, and the service was good. The pool and workout room were small, but adequate for my needs. The parking area needed repaving.2022-07-20"
"The room was clean, and the hotel staff was pleasant. I brought my own doggie bags, but the only exterior trash can was in front of the building. There was dog waste on the back lawn.2020-07-25"
"Close to the highway. The hotel room was stuffy and had a stale odor, and one of the beds was dirty and had been slept in. There were very few restaurants in the area.2018-10-02"
"Good hotel and personnel. Unfortunately, the TV only got 4 channels.2018-09-25"
"Great hotel for elderly guests. Stay here.2018-09-24"
"The hotel was close to a busy highway, and exit doors from the hallway to the parking lot were damaged. The room decor and mattresses were old, but the room was clean and well-lit, and the fridge was cold. The lobby was inviting, and the staff was pleasant. There were microwavable breakfast sandwiches, but the clerk didn't know about that, and the orange juice dispenser put out water instead of orange juice. I wouldn't stay here again.2022-05-03"
"The hotel was clean and convenient to downtown attractions. The beds were comfortable. This is a great choice.2021-08-23"
"I'm handicapped and had to walk some distance around the hotel to my room.2018-06-08"
"The hotel was nice and cheap. The room carpet was old but clean, though the bedsheets had a mild stench of cigarette smoke. Complete breakfast with scrambled eggs and oatmeal. Not bad for an overnight stay.2017-03-27"
"I had a hotel room on the 1st floor, and water leaked from the ceiling in the bathroom.2016-07-14"
"The hotel pool was closed, and I didn't get the whirlpool room I booked; the front desk clerk said the whirlpool was broken, but I hadn't been informed. No room service. Only one elevator was working. Stay somewhere else.2022-08-29"
"The hotel was pet friendly. Nice staff. There was a lot of noise at night. No on-site restaurant, but several nearby restaurants delivered. Go ahead and stay here.2020-05-20"
"A quality hotel in an excellent location. Outstanding customer service from the front desk to the housekeepers. Exactly what I needed while on an important journey.2019-12-22"
"Clean, updated hotel. I had an excellent stay and would return.2018-08-22"
"I enjoyed my hotel stay. The room was relatively quiet, but my room had a distinct smell of cigarette smoke when I arrived. I recommend staying here.2017-04-24"
"The carpet in the room was nasty and needed to be replaced. The bedsheets were clean, but the blankets had holes in them. I had difficulty operating the TV. The bathroom was fairly clean, but the tissues ran out and weren't replaced. Some items at the continental breakfast were stale. I don't recommend this hotel.2017-06-19"
"The hotel was clean and comfortable, and the staff was professional.2015-09-10"
"The hotel had basic amenities like WiFi and a complimentary breakfast. The front desk clerk was personable, and it was a pleasure talking with her. If you don't need luxury, this place is very adequate.2021-11-27"
"The hotel was away from main streets. The room smelled like cigarette smoke until I turned on the AC, but it was otherwise clean. The WiFi worked well. The front desk clerks were helpful, and breakfast was good. Don't have high expectations.2018-10-13"
"The room was clean, and the towels were fresh. Breakfast needed improvement. I recommend this hotel.2018-06-19"
"Great location near a shopping strip. My handicap hotel room was great and accessible. I was grateful that I got a 1st floor room. The staff was amazing and professional.2018-06-11"
"Good hotel, and I really liked that it was so clean. I recommend it.2018-02-01"
On place pages like this, we order hotels from lowest cost to highest except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.