"The hotel and room were clean, and the employees were nice. Good restaurant down the street.2021-07-31"
"The hotel was dirty and run-down. There were crumbs and a bottle cap under the desk, and the bathroom ceiling was stained. The bathtub fixtures were worn. There was plenty of hot water, but the smoke detector kept beeping when we showered. The employees were friendly. Don't stay here.2021-05-18"
"Great hotel with excellent service all around. I'll definitely stay again and recommend it.2017-12-19"
"The hotel was clean, and the staff was nice. The front desk clerk was helpful and polite. A top-notch place to stay.2017-08-28"
"The hotel room was small but well-equipped, and had everything I needed except a hair dryer. The beds were comfortable. The check-in clerk was new and had trouble processing my debit card, and he couldn't tell me where an ATM was. Nice pool, and nice restaurant and bar, with good food and attentive service.2015-07-14"
"Nice motel. No breakfast, but the coffee was good.2021-07-17"
"The motel room was dirty and needed vacuuming. The fridge and microwave were filthy. I had to clean everything. The AC was so full of dust that I had to clean it, too. The bedding wasn't properly put on the beds. Stay at your own risk.2021-05-18"
"The motel was a little tricky to access. The beds were comfortable, and I got a good night's rest. The staff was helpful and friendly. No breakfast provided.2019-04-14"
"Nice area and room. The motel staff was really nice and helpful.2018-12-06"
"Right off the highway in a quiet area. Nice handicap room with a walk-in shower. I was pleased. The TV didn't work at first, but the staff quickly fixed the problem. The continental breakfast left a lot to be desired.2019-09-09"
"The motel was about a 20-minute drive from the football game. Good service.2018-11-03"
"The motel was cheap but better than I expected. Don't walk barefoot, though.2018-08-20"
"Convenient to I-90. The motel room was clean and spacious, and the bathroom was clean and had been recently remodeled. No bathtub, though. The staff was friendly.2018-07-24"
"Close to the thruway, restaurants, and the New Era Stadium. The motel was clean and had everything we needed.2017-12-24"
"Amazing hotel, and attached to the arena through the garage. The room was so clean and comfortable. Great staff and great food. Fun area with lots of things to do, including ice skating. Bring your skates and stay an extra night.2016-01-21"
"The hotel needed remodeling. Nice view of the water, though.2019-05-20"
"The hotel seemed overpriced. The room was clean and the beds were comfortable, but there was a live band on the patio on the weekend, and the loud music lasted well past midnight. The employees were friendly.2016-08-23"
"I wasn't impressed with this hotel room. There were extension cords for all the lights. The towel rack was falling off the bathroom wall. 2015-05-19"
"We had a fantastic experience at this hotel. Our junior suite was gorgeous; my young daughter asked if we could move in. All the employees were wonderful, and the restaurant food was delicious.2015-04-14"
"Beautiful architecture; the hotel was a lovely venue for our get-away. We were happy about the large room and all it had to offer. Staff was extremely nice. The front desk clerk told us about the history of the building, and was helpful with directions and tips about the area.2015-03-10"
"Good hotel, and the shuttle service made it worth the price.2018-12-09"
"We were given the wrong room type; when we asked for the right room, we were put on hold for 10 minutes and then skipped as we waited in line. We also had to make sure we weren't charged for breakfast.2018-01-17"
"The hotel was conveniently located. Clean, nicely-appointed room and friendly staff.2016-11-08"
"Convenient to the train and activities. Nice, comfortable hotel room.2016-03-30"
"The hotel was secure, clean, and quiet. I liked that I needed to use a room key to use the elevator to any room above the 3rd floor. Valet parking was $20 per day.2018-07-01"
"The hotel room was clean and comfortable, and the staff was friendly and helpful. The pool area was so cool, and I loved the comfortable sofas and chairs so parents could relax while the kids swam. Good breakfast, but there wasn't enough seating.2017-01-01"
"Convenient downtown location. The hotel was just a few blocks from the subway and tram. I didn't hear any noise from the hallway. The bed was firm and had nice linens. We were amused by the toilet-bidet. Good water pressure in the shower, and there were various showerheads with a digital control. Lots of hot and cold selections at breakfast. The pool was large.2018-09-23"
"The hotel was opulent. The room had outstanding views and 1500 thread-count bedsheets. Lovely bathroom with an in-shower spa and heated toilet seat. Unfortunately, music from the rooftop bar kept us awake until 4 AM. We complained, but the staff offered no assistance. We'll never stay here again.2017-12-08"
"Good hotel, and I recommend staying here. My room didn't have a microwave or fridge.2019-03-08"
"The cot was comfortable, and the hotel staff was nice.2019-01-19"
"A wonderful experience. The room was spacious, though I was disappointed that my room didn't have a microwave or fridge. The cleaning standard was high. Great breakfast. I highly recommend staying here.2018-12-02"
"Convenient to Shea's Performing Arts Center. The hotel staff was fantastic and knowledgeable about the area. Papaya Restaurant was great. An excellent experience.2016-04-26"
"We were given a non-smoking suite as requested, and it was beautiful. Awesome customer service; everyone was nice and helpful. The front desk clerk gave us maps and directions for using public transportation to go to the Sabres game. With free breakfast and free parking, you can't go wrong at this hotel. Definitely stay here.2016-02-24"
"The hotel was clean, but the AC blew directly on the bed. The bathtub didn't drain well; I was standing in inches of water.2021-08-29"
"Well worth the price. The hotel was very clean despite construction, and the staff was helpful and courteous. We were greeted each time we entered and left the lobby, which meant a lot to us. We were satisfied with our entire visit.2016-01-21"
"A wonderful experience. Perfect location. The hotel was nice and clean, and the staff was friendly, welcoming, and informative. They even provided complimentary water upon request. Good continental breakfast. Great place to stay.2015-11-17"
"The hotel was easy to find. The front desk clerk checked us in with ease and efficiency; she was friendly and willing to assist with even minor issues. The pool and whirlpool were nice and clean.2019-04-10"
"The customer service at this hotel was terrible.2017-11-20"
"Close to the college. The hotel room was clean, and I liked the water in small bottles. The employees were accommodating. The breakfast attendants kept everything stocked. I had a pleasant stay.2017-05-18"
"Everything about the hotel was wonderful except my key didn't work the last morning.2017-05-16"
"Close to everything, including SUNY Fredonia. The hotel was clean, and the staff was friendly.2016-04-26"
"From check-in to a reluctant checkout, this was one of the best hotel experiences I've had in a long time. The room was clean and comfortable, the location was convenient, the entire staff was great, and breakfast was fresh. I had a perfect stay.2020-02-09"
"The hotel room was nice and newly remodeled. The breakfast attendant was so sweet and thoughtful.2018-05-23"
"The room was dirty and shabby and the bedding was stained, but the employees were friendly.2018-02-27"
"I had a wonderful hotel stay.2016-04-29"
"A nice, clean hotel. The front desk clerks were friendly and helpful.2016-03-26"