"The hallways were always dirty, and water from showers upstairs leaked into the bathtub in my room. I notified the front desk, but nothing was done about it. The ice maker didn't work, but the staff brought me some ice cube trays. Stay at another hotel.2019-10-28"
"Nice hotel with reasonable rates. Be aware that there's no daily housekeeping. The laundry machines were free, though.2019-05-17"
"I had a terrible experience at this hotel. I wasn't able to check in because my ID was expired, so I had to call a friend, who drove to the hotel and booked the room using her credit card and ID. Because of this, I didn't get to my room until 9 PM. At 11:30, I went down to look at the amenities, and the clerk followed me around and asked what I was doing; when I said I was just looking around, he said, "There's nothing to see." Though my initial reservation was for 3 nights, the check-in clerk had changed it to 1 night, so I was asked to leave the next day since no other rooms were available. Stay somewhere else.2019-10-13"
"The beds were comfortable, but the bathroom was tiny. Great coffee. The staff was accommodating regarding our requests, and even allowed us to check out late.2018-08-26"
"Good location and rates. The room was clean, though the traffic noise was a little loud. The hotel clerk wasn't friendly but tried to be helpful. I'd stay here again.2018-07-20"
"The hotel was affordable and close to everything significant. The beds were comfortable, and the front desk clerks were helpful and friendly. My only complaint was that the pool was closed for repairs.2017-11-21"
"The hotel was easy to access, the room was clean, and the price was right. The employees were helpful and concerned about my needs after surgery.2017-11-16"
"The hotel was close to MOA, IKEA, and the airport. The room was comfortable and clean, but the only mirror was in the bathroom. The staff was helpful. 2019-10-17"
"The hotel was convenient and mostly clean, but the common areas and elevator needed vacuuming. No fridge or microwave in the room.2017-10-31"
"Convenient to the hospital. I was pleasantly surprised by the Wednesday barbeque. I recommend this hotel.2016-05-29"
"Nice hotel. The room was comfortable, but needed better soundproofing. I didn't get much sleep due to noise from surrounding rooms. Good rates, but it's only a good value if you're a heavy sleeper.2015-12-03"
"Great stay. The hotel was clean and peaceful.2019-02-09"
"The hotel was clean. My stay was OK.2019-02-07"
"The bathtub in my hotel room didn't drain well.2016-09-08"
"The hotel smelled like stale cigarette smoke. The rooms near the highway were noisy, and the front desk was understaffed. The airport shuttle only departed once an hour. Don't stay here.2016-07-29"
"The hotel was under construction. Didn't get a 1st floor room as requested. The whirlpool was out of order, and the front desk staff had no explanation. They finally called me at 9:15 PM to tell me it was working again. I was disappointed since the whirlpool was a major factor in choosing this hotel. Breakfast was a joke, and there was nowhere to sit. The only hot selection was waffles. Don't stay here.2016-05-18"
"The beds were clean and comfortable, but the bathroom was a bit outdated and the floor wasn't clean. There were some cars full of junk in the back parking lot. Don't stay at this hotel.2019-11-18"
"A satisfactory hotel near the airport. Good shuttle service. Be aware that a hold will be put on your credit card that won't be refunded for a week.2019-08-31"
"The hotel was convenient and affordable. The room was comfortable, especially the bed, but the housekeeping could've been better.2017-01-09"
"A satisfactory stay. The hotel was close to everything we wanted to do.2016-06-01"
"The hotel room was large, but the bed was too small for 2 adults. The fridge didn't work, but we got a new one right away. We were promised a shower stool; after not finding one, the staff made sure we had one the next morning. They were really friendly and helpful. Good breakfast.2015-08-17"
"We arrived at the hotel at 3 PM, but had to wait to get into our room until 4:30 PM. The carpet was damp and smelled like a wet dog. The kitchen faucet leaked, the refrigerator needed defrosting, and there was no microwave. Had to go to the front desk for fresh towels and sheets, and also for dishes and a toaster. The grout in the bathroom was filthy. The maintenance man was helpful, friendly, and competent. No public restroom in the lobby. Stay somewhere else.2015-07-22"
"The room was incredible, and the rates were reasonable. All the employees were so friendly and accommodating. Huge breakfast with many selections, and the Thursday night social was an unexpected treat. I'll definitely be back and recommend this hotel.2019-09-08"
"The motel staff was friendly and helpful.2019-03-16"
"The motel was nice and clean. You won't regret staying here.2018-10-20"
"The room was fine, but the motel clerk was short and looked irritated. After a long drive, it would've been nice to have a more pleasant greeting.2018-05-19"
"About 3 miles from the airport and 6 miles from the VA hospital. Easy access to the 494. Great hotel staff and nice pool area with a whirlpool. Breakfast was good and had ample choices, and there was an attached Denny's Restaurant.2017-09-15"
"Not a quality motel. The room was in poor condition. The wallpaper by the AC was peeling, and the fridge and microwave weren't clean. There was graffiti on the bathroom door, mold, and rusty ceiling tiles, and the tissue box cover was broken. The pool wasn't open. Excellent clerks, breakfast attendants, and shuttle drivers. Nice breakfast.2016-08-15"
"Good rates, but the quality was inferior. The hotel was supposedly smoke-free, but our room had an overwhelming cigarette smell. Our request for a room change was granted. The bathroom light switch wouldn't turn off in the 2nd room, and there was only 1 set of towels. Good check-in process.2020-09-14"
"Just 8 minutes from the airport. Great experience from check-in to checkout. The hotel room was large, comfortable, and quiet. The attached Outback restaurant was convenient. I wouldn't hesitate to stay here again.2019-03-25"
"Centrally located. The hotel was a good, affordable choice for us since we just needed a place to sleep and shower. It had been nicely updated. Give it a try.2018-07-23"
"The hotel was undergoing construction; it was dirty in the only hallway with access to my room. I never got the wake-up call I requested, and the alarm clock didn't work. Not what I expected.2016-12-18"
"The hotel was outdated, and the bed sagged in the middle. The shower and sink didn't drain well, and there was no fan in the bathroom. The staff was friendly and helpful, but I still wouldn't stay here again. 2015-07-30"
"An excellent hotel. The location was convenient, and the service was great.2018-12-30"
"The hotel was excellent, and the employees went out of their way to help guests during the blizzard. The only negative was the shuttle to the mall; it was far from the mall entrance and hard to see.2018-04-24"
"Close to the Mall of America. The hotel was nice.2017-10-12"
"I had a nice, clean room, and the hotel clerks were friendly and helpful. The shuttle was a perfect way to get to and from the Mall of America. Good place to stay.2017-01-03"
"Great hotel stay, but it could be hard to find a parking space.2019-02-21"
"The hotel room was nice, clean, and comfortable. Get to breakfast early or don't bother.2017-07-26"
"We had multiple rooms; they were clean and comfortable, and had all the amenities we needed. The staff was welcoming and accommodating from the moment we checked in. The free shuttle to area attractions was an added bonus. Highly recommend this hotel to travelers with kids or pets.2015-10-21"
"Good hotel stay and good transportation services. There was too much chlorine in the pool. I recommend staying here.2018-08-21"
"The hotel was being remodeled, and I had a lovely, brand-new room that was very comfortable. The staff was accommodating, and the shuttle took me to the airport at 4 AM. I was pleased.2016-06-01"
"Good location. I've stayed at this hotel before, but I wasn't happy this time. Our room wasn't cleaned, even after we asked twice and reminded housekeepers and the front desk. I'll stay elsewhere next time.2015-08-19"