"The hallways were always dirty, and water from showers upstairs leaked into the bathtub in my room. I notified the front desk, but nothing was done about it. The ice maker didn't work, but the staff brought me some ice cube trays. Stay at another hotel.2019-10-28"
"Nice hotel with reasonable rates. Be aware that there's no daily housekeeping. The laundry machines were free, though.2019-05-17"
"The hotel was close to MOA, IKEA, and the airport. The room was comfortable and clean, but the only mirror was in the bathroom. The staff was helpful. 2019-10-17"
"The hotel was convenient and mostly clean, but the common areas and elevator needed vacuuming. No fridge or microwave in the room.2017-10-31"
"Convenient to the hospital. I was pleasantly surprised by the Wednesday barbeque. I recommend this hotel.2016-05-29"
"Close to the mall and IKEA. The hotel was in need of renovation and a good cleaning. It smelled musty and like stale smoke. The AC in my room didn't work well, and the coffee maker was missing a part. There were multiple spiders in the room. The bathroom door wouldn't close, and there was mold on the wall. There was a $25 pet fee. Limited breakfast. Don't park near the trees unless you want bird poop all over your vehicle. Keep your expectations low and you'll be fine.2022-09-12"
"My non-smoking room smelled like smoke, and the counter wasn't clean. The hotel had 2 great things going for it: the friendly and helpful reception staff, and a better grab and go breakfast than most, with variety and healthy options. The common areas could've been cleaner, and the hallways needed vacuuming. The floor in the breakfast area was sticky.2021-10-06"
"The beds were clean and comfortable, but the bathroom was a bit outdated and the floor wasn't clean. There were some cars full of junk in the back parking lot. Don't stay at this hotel.2019-11-18"
"Our non-smoking room smelled like smoke, and the "queen-sized" bed was full-sized. The continental breakfast was disappointing. Don't stay at this hotel.2018-06-27"
"The hotel was basically clean, but needed some minor repairs. The employees were friendly. Stay here.2023-09-29"
"I had a terrible experience at this hotel. I wasn't able to check in because my ID was expired, so I had to call a friend, who drove to the hotel and booked the room using her credit card and ID. Because of this, I didn't get to my room until 9 PM. At 11:30, I went down to look at the amenities, and the clerk followed me around and asked what I was doing; when I said I was just looking around, he said, "There's nothing to see." Though my initial reservation was for 3 nights, the check-in clerk had changed it to 1 night, so I was asked to leave the next day since no other rooms were available. Stay somewhere else.2019-10-13"
"The beds were comfortable, but the bathroom was tiny. Great coffee. The staff was accommodating regarding our requests, and even allowed us to check out late.2018-08-26"
"The room was incredible, and the rates were reasonable. All the employees were so friendly and accommodating. Huge breakfast with many selections, and the Thursday night social was an unexpected treat. I'll definitely be back and recommend this hotel.2019-09-08"
"The motel was shabby, and the elevator was filthy. The bedsheets were torn, the beds were skimpy and lumpy, and the floor was uncarpeted linoleum that seemed institutional. The AC was noisy. The bathroom mirror frame was veneer, and it was torn. The balcony doors were permanently locked, so there was no access to fresh air. No airport shuttle. If you enjoy a clean, safe environment and nice appearance, don't stay here.2023-07-18"
"The motel staff was friendly and helpful.2019-03-16"
"The motel was nice and clean. You won't regret staying here.2018-10-20"
"Good rates, but the quality was inferior. The hotel was supposedly smoke-free, but our room had an overwhelming cigarette smell. Our request for a room change was granted. The bathroom light switch wouldn't turn off in the 2nd room, and there was only 1 set of towels. Good check-in process.2020-09-14"
"Just 8 minutes from the airport. Great experience from check-in to checkout. The hotel room was large, comfortable, and quiet. The attached Outback restaurant was convenient. I wouldn't hesitate to stay here again.2019-03-25"
"Centrally located. The hotel was a good, affordable choice for us since we just needed a place to sleep and shower. It had been nicely updated. Give it a try.2018-07-23"
"The heater wasn't on in our room when we arrived; we turned it on, but it rattled every time it cycled on and kept me awake all night. The hotel room was lovely other than that.2023-02-19"
"An excellent hotel. The location was convenient, and the service was great.2018-12-30"
"Great hotel.2018-05-16"
"The hotel was excellent, and the employees went out of their way to help guests during the blizzard. The only negative was the shuttle to the mall; it was far from the mall entrance and hard to see.2018-04-24"
"Great hotel stay, but it could be hard to find a parking space.2019-02-21"
"The hotel room was nice, clean, and comfortable. Get to breakfast early or don't bother.2017-07-26"
"We had multiple rooms; they were clean and comfortable, and had all the amenities we needed. The staff was welcoming and accommodating from the moment we checked in. The free shuttle to area attractions was an added bonus. Highly recommend this hotel to travelers with kids or pets.2015-10-21"
"Close to the park and fly. The room was so clean, and the hotel clerk was kind and pleasant. The food was the only reason I didn't give this place a higher rating.2023-12-28"
"Good hotel stay and good transportation services. There was too much chlorine in the pool. I recommend staying here.2018-08-21"
"The hotel was being remodeled, and I had a lovely, brand-new room that was very comfortable. The staff was accommodating, and the shuttle took me to the airport at 4 AM. I was pleased.2016-06-01"
"The hotel was remodeled. We'd stay there again.2019-11-10"
"We were impressed. The hotel was so clean it absolutely sparkled. All the employees were cordial and helpful. The food was fantastic. Stay here.2017-05-14"
"Great value. The hotel was clean and nicely remodeled. The staff was polite. We really enjoyed our made-to-order breakfast. A pleasant stay.2015-06-09"
"Convenient location if you want to shop at the Mall of America. The entire hotel smelled great, and every employee was professional and friendly.2018-12-06"
