"The hotel room was fresh and clean. The front desk clerk made my stay pleasant.2021-07-26"
"The hotel was close to restaurants. Great breakfast.2018-10-20"
"We loved this hotel. It's convenient to Aldis and Costco. The room was bright and clean, and the front desk clerk was friendly. Nice breakfast. Unfortunately, the smoke alarm went off at 4 AM and gave us a scare. There was no one at the front desk when my husband went to find out what was going on. I wasn't able to go back to sleep.2018-07-31"
"A top-notch hotel with the best service ever. Easy to access. The room was clean and seemed new, and the staff was pleasant. Definitely stay here.2018-04-15"
"We arrived at the hotel at 6 PM, and our room wasn't ready. It seemed like there was an extra charge for everything, including Internet service fast enough to get downloads from my company. I recommend finding another place to stay.2015-03-29"
"The hotel was fine, but the pool was closed Saturday night because the heater wasn't working. We were disappointed.2020-03-16"
"The hotel was nice, clean, and quiet.2019-08-13"
"The hotel was clean and affordable, but the heater put out cold air before warming up, and it was drafty by the window. We had some issues with communication regarding shuttles. OK staff and breakfast.2019-01-30"
"The hotel room was clean, and we were able to switch to a 1st floor room. Loved the shuttle drivers.2018-11-22"
"I requested a non-smoking hotel room, but the 1st room was smoky. I changed rooms, and the 2nd room was OK.2018-08-02"
"Close to downtown, but still close to stores, restaurants, and other amenities. The hotel room was nice, and the beds and pillows were comfortable. We were impressed with the cleanliness, the friendliness of the staff, and the easy check-in and checkout. The pool was quite large, and there was a whirlpool next to it. Breakfast had hot and cold selections. I definitely recommend staying here.2018-12-27"
"My hotel room wasn't cleaned after the 1st night, and there was no one at the front desk when I came back late after being with my husband in the hospital. No clean towels or coffee had been provided.2021-02-11"
"The night staff was outstanding, but the day staff wasn't. The hotel pool and exercise room were closed because of Covid-19, and the breakfast was pathetic. I wasn't happy.2020-07-16"
"Ask for an odd-numbered room on the top floor of the hotel.2020-06-26"
"There was no one at the front desk when we arrived; we had to wait about 10 minutes. When we got to the room, there was no conditioner or facial tissue, and there were only two towels and no bedding for the sofa bed. The hotel clerk did provide them when we went down and asked for them. After that, things went smoothly and we had a good stay.2019-07-07"
"I loved this hotel. It was quiet, clean, and dog friendly. Nice staff, too. I'd stay here again.2018-07-15"
"The hotel was comfortable and convenient. Free laundry and computer use. The room was large and nice, and kept clean. I liked the quiet atmosphere. The lounge was lovely, and there was a large outside eating area with a BBQ. There was even a mini store for sundries and snacks. Plenty of parking. You'll be comfortable here.2021-09-09"
"The room was clean and comfortable, and the hotel staff was friendly and helpful.2020-09-19"
"Convenient to St. Mary's Hospital, and the rates were competitive. The shuttle to and from Mayo buildings was reliable and a wonderful perk. The front desk clerks were nice enough, but we encountered some employees who were obviously sick and shouldn't have been exposing customers to germs. The hotel was fine, but the evening meal was just soup and bread.2020-02-24"
"Nice hotel with comfortable rooms. The employees were friendly and customer service-oriented. Stay here; you'll like it.2019-10-25"
"The hotel was great. I'll stay here again. Go for it.2019-07-20"
"I've stayed at this hotel several times and always enjoy it. It's clean and convenient to restaurants and shops. The front desk clerks are friendly and helpful. I'll stay again.2017-06-20"
"The handicap room didn't have an accessible bathtub. I requested a room change, and the hotel staff was kind about moving us. The continental breakfast was mediocre.2016-06-14"
"The room was clean and comfortable, and the hotel staff was friendly. Breakfast was a typical for a hotel. I was pleased with my stay.2016-05-14"
"The room was nasty and the furniture was dirty. We found dead bugs in the bed and shower, and the bedsheets were stained. The toilet overflowed, and afater maintenance repaired it, we had to call for help again because my child got locked in the bathroom. The clerk argued with me about the room. The pool area was so cold that people were sitting around in their coats. This was one of the worst experiences I've had. Stay at another hotel.2015-12-22"
"The hotel was comfortable and clean. Take advantage of the breakfast offered.2021-05-30"
"The hotel was OK.2021-05-25"
"The hotel room was nice, but our room was by the back door; it was noisy with people going in and out. There was a lot of noise and stomping from the room upstairs. I'd stay here again.2021-05-12"
"The rates were reasonable for this super location. The room was just right, with comfortable beds, a fridge, microwave, and nice flat-screen TV. The hotel staff was helpful and flexible. Go to Canadian Honkers restaurant a block away for a great meal.2021-02-06"
"Good location. If you like hard beds, this hotel is for you.2020-08-07"
"This hotel was the next best thing to being home. The bed was comfortable. Stay here.2020-02-15"
"I had a wonderful stay. The hotel was quiet, and the room was nice. Great breakfast and evening happy hour with snacks.2017-10-11"
"The hotel is connected to Mayo Clinic by a carpeted pedestrian tunnel. My suite was well-lit, absolutely spotless, and well-equipped. Excellent check-in and parking, but guests have to get an assigned spot from the manager. I highly recommend staying here.2016-03-28"
"The hotel was close to Mayo Clinic and Methodist Hospital. The furniture was dated, and the restaurant was closed because of Covid. Parking cost extra.2021-03-19"
"The hotel was close to Rochester Methodist Hospital. I liked the beds.2021-03-15"
"Convenient to Mayo Clinic. The hotel clerks could have been more helpful and explained how parking worked and where rooms were located.2021-02-12"
"The hotel was OK and convenient to Mayo Clinic.2020-11-11"
"Across the street from the Methodist portion of Mayo Clinic. All the employees were helpful and friendly. Because of Covid, we had to do some things ourselves. Excellent coffee shop right next to the lobby. The parking garage was unique, but it had an elevator.2020-10-08"
"The room was clean and comfortable, and the hotel staff was great.2021-01-31"
"Easy access to medical facilities. The toilet didn't flush properly, but maintenance was on-site and took care of it.2020-11-21"
"Great location if you're going to Mayo; just walk across the street or go through the subway. Nice hotel. Be prepared for a parking fee.2020-09-04"
"The room was dated and needed upgrading. I felt like I was going to fall out of the bed. The hotel staff was helpful and friendly. Limited food options due to the virus, and the food that was available didn't taste good. 2020-06-27"
"The bathroom was dirty, and the sink and shower faucets leaked. One lightbulb was unscrewed, and there were no washcloths. I called for blankets, and when I got them, they looked unwashed. It was a long walk through renovation work to my room. Don't stay at this hotel.2020-03-13"
"The hotel was affordable, clean, and comfortable. The staff was friendly. I'd stay here again.2021-09-14"
"Everything was fine with my hotel stay.2021-07-31"
"Good enough place to sleep. Poor TV channel selection. The hotel staff was nice. Breakfast was disappointing.2021-06-22"
"Good hotel. I'd stay here again.2021-05-16"
"The hotel doors weren't secure, so anyone could enter the building. The door handles looked like they hadn't been cleaned for a long time. The whole place needed better cleaning. Neither of the front desk clerks wore masks, but the clerks in the morning did, and so did the housekeepers. No breakfast.2020-08-05"