"We weren't happy that our room wasn't serviced after we arrived. The ice machine on our floor didn't work, and the one on the next floor provided shaved ice. No toaster or bread at breakfast. The hotel is fine if you just need a place to sleep.2021-09-10"
"Worth a stay. The hotel room was nice and large.2020-10-01"
"The hotel was clean, the staff was friendly, and breakfast was great. Book it.2018-09-09"
"The room was clean, and the front desk clerks were helpful. Don't hesitate to stay at this hotel.2016-08-18"
"The hotel needed to be refurbished; everything was dark and dingy. The staff was pleasant.2018-09-24"
"The hotel was nice, clean, and quiet, but the reception area was being renovated when we arrived. It was dusty and smelled like a sawmill. There was plastic around everything, including the front desk; there was just a hole to speak to the clerk. It was better the next day, but we were disappointed to have a room just down the hall from the noise and dust. The room was nice and pretty clean. A light evening meal was provided. No coffee the last day.2018-07-28"
"The hotel room was clean and quiet.2018-06-29"
"The hotel was nice and clean, and the front desk clerk was friendly. Good value.2017-07-11"
"Good rates. The hotel was quiet, and the room was comfortable and clean. I had trouble connecting to the Internet and had poor reception on the room phone; I had to call the ISP provider for help.2016-09-03"
"Good location. The hotel clerks were friendly and helpful, but housekeeping was a real disappointment. The beds weren't made for 2 days, and no shampoo was provided. The wastebasket and liner were sitting on the bathroom counter. My makeup sponge on the soap dish was thrown away.2019-03-27"
"An extremely pleasant experience. Stay at this hotel, especially if you're traveling with a pet.2017-04-18"
"The hotel was pet-friendly and there was no extra fee, which was a plus in my book. The floor in my room was clean. My only complaint is that when I called for directions, the front desk clerk was clueless and unable to help me. You won't be disappointed if you stay here.2015-09-29"
"There was no one at the front desk when I went to check out. Find another hotel.2020-05-22"
"The hotel wasn't fancy, but it was quite adequate. The room was clean and pleasant. I'd return.2018-08-01"
"A decent hotel. The only issues I had were the big stain on the bedspread and the awkward positioning of the toilet paper dispenser. Breakfast was good.2017-12-05"
"Good value. The hotel was surprisingly nice. The decor was a bit dated, but the suite was large and the beds were comfortable. I even had a full kitchen. I'd stay here again.2016-08-23"
"Good location and rates. The hotel was nice and clean.2018-09-15"
"This hotel was a nice, quiet place to rest. It was convenient to Mayo Clinic and restaurants. The room was clean, and the employees were friendly and helpful; they even helped me carry my cooler upstairs. Easy check-in and checkout. Breakfast was plentiful.2018-07-14"
"The room was clean, and the staff accommodated our special needs. We'd stay at this hotel again.2018-06-17"
"This hotel needed a lot of work, but the reception was good. Find another place to stay.2018-05-09"
"The hotel room was clean and reasonably priced. The front desk clerks were friendly and helpful, and the continental breakfast was good. I had no problems.2018-04-13"
"Easy to find, and the area wasn't congested. The accommodations were quite satisfactory, and I was impressed with the attention to cleanliness. The hotel staff was pleasant, and the managers were extremely helpful in making sure my needs were met. 2021-06-14"
"The hotel was clean and quiet; I got a good night's sleep. The staff was accommodating, and the kids enjoyed the pool.2021-05-04"
"The hotel was great. The room was clean and quiet, and the staff was kind and took Covid precautions. I had everything I needed.2021-01-16"
"The hotel staff was amazing; they were helpful and answered all my questions and concerns. Be prepared for an hour spread on the shuttle pickup and drop off for the Gonda building at the Mayo Clinic.2020-10-30"
"Clean hotel with nice employees. We'll stay here again.2018-06-30"
"We were pleasantly surprised by the quality of the beds and the TV. Great staff. We were able to play cards in the breakfast room. The hotel clerk wiped the counter after each guest encounter, and wore a mask at all times. Stay here.2021-09-13"
"The motel was reasonably priced, and the suite was nice, clean, and spacious. Great place to stay.2020-06-16"
"Good place to stay. The motel was quiet, and the employees were friendly and helpful.2020-05-31"
"The hotel looked nice and the suite was comfortable. Unfortunately, the water from all 3 sinks was brown, so I was unable to wash my hands, eat, drink, or change my dressings. The hotel clerk was extremely rude and unhelpful. I checked out.2019-06-02"
"The motel room was comfortable, and the service and breakfast were good. Go ahead and stay here; you won't be disappointed.2019-05-15"
"Everything was fine with my hotel stay.2021-07-31"
"Good enough place to sleep. Poor TV channel selection. The hotel staff was nice. Breakfast was disappointing.2021-06-22"
"Good hotel. I'd stay here again.2021-05-16"
"The hotel doors weren't secure, so anyone could enter the building. The door handles looked like they hadn't been cleaned for a long time. The whole place needed better cleaning. Neither of the front desk clerks wore masks, but the clerks in the morning did, and so did the housekeepers. No breakfast.2020-08-05"
"The hotel was in need of updating, and the pool wasn't open.2019-12-22"
"Not a good place to stay. The room was nice, but the AC didn't work well and the front desk clerks didn't care. People drank and made noise at the hotel entrance.2019-07-19"
"The hotel was clean, and even though there was construction going on, there wasn't much noise. The location was convenient.2019-04-26"
"We had a great stay. I recommend this hotel to everyone.2015-11-20"
"Good location. Beds were comfortable. No directions for the TV were provided.2015-01-13"
"The hotel was in need of an update; it was mostly clean, but some things were worn out. The staff didn't understand the parking situation. You could do worse, but I'd look elsewhere.2015-12-23"
"I've stayed at this hotel several times and always enjoy it. It's clean and convenient to restaurants and shops. The front desk clerks are friendly and helpful. I'll stay again.2017-06-20"
"The handicap room didn't have an accessible bathtub. I requested a room change, and the hotel staff was kind about moving us. The continental breakfast was mediocre.2016-06-14"
"The room was clean and comfortable, and the hotel staff was friendly. Breakfast was a typical for a hotel. I was pleased with my stay.2016-05-14"
"The room was nasty and the furniture was dirty. We found dead bugs in the bed and shower, and the bedsheets were stained. The toilet overflowed, and afater maintenance repaired it, we had to call for help again because my child got locked in the bathroom. The clerk argued with me about the room. The pool area was so cold that people were sitting around in their coats. This was one of the worst experiences I've had. Stay at another hotel.2015-12-22"
"The hotel was an economical choice, with easy access to the Skyway system. Close to Mayo Clinic.2019-12-14"
"The hotel room was dark and smelled funny, and the carpet was dusty. I was bitten by a bug. The towels smelled musty. Don't stay here; it's not worth the price.2019-06-18"
"We started sneezing as soon as we turned on the heater. The bathroom smelled like sewage. We were disappointed. Find another hotel.2019-01-13"
"Nice hotel room and excellent service. If you're going to Mayo, ask for a room on the 2nd floor and use the sky walk.2018-12-16"
"The hotel was clean and updated, and the bed was great. Good place to stay.2017-10-02"
"The hotel was convenient to medical facilities. The room was clean and quiet.2021-01-26"
"Easy access to Gonda Building and Methodist Campus of Mayo Clinic. The hotel room was clean, and all the employees adhered to Covid-19 protocols, with mask-wearing and limiting contact.2020-06-27"
"The hotel was convenient to Mayo Clinic, but our room needed updating. The air vents were dusty, the mirror frames were scratched, and the towels were drab and stained. I expected better.2018-11-11"
"The room was clean and comfortable, and the hotel staff was great.2021-01-31"
"Easy access to medical facilities. The toilet didn't flush properly, but maintenance was on-site and took care of it.2020-11-21"
"Great location if you're going to Mayo; just walk across the street or go through the subway. Nice hotel. Be prepared for a parking fee.2020-09-04"
"The room was dated and needed upgrading. I felt like I was going to fall out of the bed. The hotel staff was helpful and friendly. Limited food options due to the virus, and the food that was available didn't taste good. 2020-06-27"
"The bathroom was dirty, and the sink and shower faucets leaked. One lightbulb was unscrewed, and there were no washcloths. I called for blankets, and when I got them, they looked unwashed. It was a long walk through renovation work to my room. Don't stay at this hotel.2020-03-13"
"The hotel was close to Mayo Clinic and Methodist Hospital. The furniture was dated, and the restaurant was closed because of Covid. Parking cost extra.2021-03-19"
"The hotel was close to Rochester Methodist Hospital. I liked the beds.2021-03-15"
"Convenient to Mayo Clinic. The hotel clerks could have been more helpful and explained how parking worked and where rooms were located.2021-02-12"
"The hotel was OK and convenient to Mayo Clinic.2020-11-11"
"Across the street from the Methodist portion of Mayo Clinic. All the employees were helpful and friendly. Because of Covid, we had to do some things ourselves. Excellent coffee shop right next to the lobby. The parking garage was unique, but it had an elevator.2020-10-08"
"This hotel was the next best thing to being home. The bed was comfortable. Stay here.2020-02-15"
"I had a wonderful stay. The hotel was quiet, and the room was nice. Great breakfast and evening happy hour with snacks.2017-10-11"
"The hotel is connected to Mayo Clinic by a carpeted pedestrian tunnel. My suite was well-lit, absolutely spotless, and well-equipped. Excellent check-in and parking, but guests have to get an assigned spot from the manager. I highly recommend staying here.2016-03-28"
"The hotel was comfortable and clean. Take advantage of the breakfast offered.2021-05-30"
"The hotel was OK.2021-05-25"
"The hotel room was nice, but our room was by the back door; it was noisy with people going in and out. There was a lot of noise and stomping from the room upstairs. I'd stay here again.2021-05-12"
"The rates were reasonable for this super location. The room was just right, with comfortable beds, a fridge, microwave, and nice flat-screen TV. The hotel staff was helpful and flexible. Go to Canadian Honkers restaurant a block away for a great meal.2021-02-06"
"Good location. If you like hard beds, this hotel is for you.2020-08-07"
"The hotel was comfortable and convenient. Free laundry and computer use. The room was large and nice, and kept clean. I liked the quiet atmosphere. The lounge was lovely, and there was a large outside eating area with a BBQ. There was even a mini store for sundries and snacks. Plenty of parking. You'll be comfortable here.2021-09-09"
"The room was clean and comfortable, and the hotel staff was friendly and helpful.2020-09-19"
"Convenient to St. Mary's Hospital, and the rates were competitive. The shuttle to and from Mayo buildings was reliable and a wonderful perk. The front desk clerks were nice enough, but we encountered some employees who were obviously sick and shouldn't have been exposing customers to germs. The hotel was fine, but the evening meal was just soup and bread.2020-02-24"
"Nice hotel with comfortable rooms. The employees were friendly and customer service-oriented. Stay here; you'll like it.2019-10-25"
"The hotel was great. I'll stay here again. Go for it.2019-07-20"
