"The hotel and room were squeaky clean, and I had everything I needed. The staff was welcoming, professional, and made me feel at home. The breakfast buffet was fresh and delicious. Parking was an issue at local restaurants, but there were plenty of options. Lovely places to walk and visit like Norwottuck Rail Trail, Skinner State Park, and Quabbin reservoir. We loved staying here.2019-11-05"
"The hotel was plain but clean, and our room was just big enough for 3 adults. No frills. The beds were soft, and there was a fridge and modern lamp. There were some footstools shoved under the desk. Only one desk chair for seating. Plenty of electrical outlets with USB ports. The staff was pleasant and quick, and the hot breakfast was adequate. There was a "treat corner" with soda, wine, and beer. Nothing fancy, but the price was fair.2019-01-21"
"The hotel was clean and nicely decorated. I was pleasantly surprised by how nice it was for the reasonable rate. Great complimentary breakfast, and the to-go breakfast bags were a terrific amenity.2017-02-22"
"This hotel was really nice. Everything was well laid out and tidy. Our only complaints were that the microwave didn't work, and the sofa was older than we are.2016-07-13"
"The hotel was clean, and the employees were nice.2016-03-23"
"The room was clean, and all the employees at the inn were professional.2017-02-07"
"Cozy room and excellent staff. Nice, 20-minute walk to downtown and great places to eat; Fitzwilly's is awesome. Don't think about staying at another motel. This was our 2nd stay here, and we'll be back.2016-02-02"
"Convenient to Northampton, Mt. Holyoke, and Eric Carle Museum. Nice hotel. The room was large and comfortable, and the front desk clerks were extremely helpful and welcoming.2016-05-18"
"Adequate hotel, but in need of updating. The room was large and clean, but it was a bit old and shabby, and it smelled somewhat musty. Good housekeeping. The front desk clerk called to see if we were satisfied; I mentioned that the lamp needed a new lightbulb, but we never got one. The workout area was small.2016-05-09"
"The hotel was nice and conveniently located. Our room was clean, but the bedspread needed to be laundered. The wireless Internet was worthless, which was a disappointment. Fabulous shower with terrific water pressure and lots of hot water. The employees were warm and welcoming. Breakfast was plentiful and had a nice variety of food. It was kept tidy and stocked.2016-03-12"
"This hotel had great rooms and service, and provided exactly what we needed. Breakfast was a bit weak; plan on eating out. 2016-03-03"
"The hotel was clean and updated, and the beds were comfortable. The staff was accommodating. An overall good experience.2015-09-28"
"The hotel was just OK. The room was small, and the king bed wasn't really king-sized.2019-04-02"
"Conveniently located hotel. The room was comfortable, clean, and quiet; just what we were looking for. You'll be happy with your stay.2017-03-27"
"Walkable area near downtown. Great liquor store across the street. The hotel was new, clean, and easy to access from the highway. The room was clean, and had excellent bedsheets and towels. The staff was friendly and helpful.2015-08-20"
"I liked this hotel, but I was only in my room for 10 hours.2015-05-10"
"The hotel room was spacious, and the bed was comfortable. All the employees were polite. We had an awesome time.2015-04-28"