"The room was clean, and all the employees at the inn were professional.2017-02-07"
"Cozy room and excellent staff. Nice, 20-minute walk to downtown and great places to eat; Fitzwilly's is awesome. Don't think about staying at another motel. This was our 2nd stay here, and we'll be back.2016-02-02"
"The hotel was just OK. The room was small, and the king bed wasn't really king-sized.2019-04-02"
"Conveniently located hotel. The room was comfortable, clean, and quiet; just what we were looking for. You'll be happy with your stay.2017-03-27"
"Walkable area near downtown. Great liquor store across the street. The hotel was new, clean, and easy to access from the highway. The room was clean, and had excellent bedsheets and towels. The staff was friendly and helpful.2015-08-20"
"I liked this hotel, but I was only in my room for 10 hours.2015-05-10"
"The hotel room was spacious, and the bed was comfortable. All the employees were polite. We had an awesome time.2015-04-28"
"Convenient to Northampton, Mt. Holyoke, and Eric Carle Museum. Nice hotel. The room was large and comfortable, and the front desk clerks were extremely helpful and welcoming.2016-05-18"
"Adequate hotel, but in need of updating. The room was large and clean, but it was a bit old and shabby, and it smelled somewhat musty. Good housekeeping. The front desk clerk called to see if we were satisfied; I mentioned that the lamp needed a new lightbulb, but we never got one. The workout area was small.2016-05-09"
"The hotel was nice and conveniently located. Our room was clean, but the bedspread needed to be laundered. The wireless Internet was worthless, which was a disappointment. Fabulous shower with terrific water pressure and lots of hot water. The employees were warm and welcoming. Breakfast was plentiful and had a nice variety of food. It was kept tidy and stocked.2016-03-12"
"This hotel had great rooms and service, and provided exactly what we needed. Breakfast was a bit weak; plan on eating out. 2016-03-03"
"The hotel was clean and updated, and the beds were comfortable. The staff was accommodating. An overall good experience.2015-09-28"
"The hotel and room were squeaky clean, and I had everything I needed. The staff was welcoming, professional, and made me feel at home. The breakfast buffet was fresh and delicious. Parking was an issue at local restaurants, but there were plenty of options. Lovely places to walk and visit like Norwottuck Rail Trail, Skinner State Park, and Quabbin reservoir. We loved staying here.2019-11-05"
"The hotel was plain but clean, and our room was just big enough for 3 adults. No frills. The beds were soft, and there was a fridge and modern lamp. There were some footstools shoved under the desk. Only one desk chair for seating. Plenty of electrical outlets with USB ports. The staff was pleasant and quick, and the hot breakfast was adequate. There was a "treat corner" with soda, wine, and beer. Nothing fancy, but the price was fair.2019-01-21"
"The hotel was clean and nicely decorated. I was pleasantly surprised by how nice it was for the reasonable rate. Great complimentary breakfast, and the to-go breakfast bags were a terrific amenity.2017-02-22"
"This hotel was really nice. Everything was well laid out and tidy. Our only complaints were that the microwave didn't work, and the sofa was older than we are.2016-07-13"
"The hotel was clean, and the employees were nice.2016-03-23"
"The phone in my motel room rang at 1 AM; I answered it, but no one replied. I had trouble getting back to sleep after that. The checkout clerk seemed unconcerned when I told her. I wouldn't return.2019-08-26"
"Good accommodations, but the bathroom floor was slippery when wet; an additional grab bar in the bathtub would've been helpful. The motel staff was generally pleasant and professional. Had to go outside to get to the breakfast area, which was unpleasant in the cold. Overall, I recommend staying here.2018-12-04"
"The hotel staff was super friendly and amazingly helpful.2019-10-20"
"Not a pleasant experience. This hotel definitely wasn't worth the price. The AC in my room didn't work, and there was an overpowering smell of bleach. I was disappointed and don't recommend staying here.2016-07-12"
"Lots of restaurants and stores nearby. Our suite was very clean and had a whirlpool tub. The beds were comfortable. Good breakfast with a wide selection of hot and cold items. You won't be disappointed if you stay at this hotel.2015-09-11"
"Get the king junior suite and enjoy a huge whirlpool tub. Great service; we had an issue with the TV that was quickly fixed. This was our 2nd great stay here.2015-01-22"
"My room was clean, with new wallpaper and carpeting. The bed was comfortable. But even though it was a smoke-free room, I could smell smoke. The entry and stairway carpeting was worn and dirty. Smoking guests huddled near the side and rear doors smoking, and the smoke traveled into the hotel. The staff was friendly and courteous.2021-07-13"
"Good place for the price. Our only complaint was that we had a king bed with 3 thin pillows. The hotel clerk said there were no extras.2017-02-26"
"Decent hotel for the price.2016-11-15"
"The hotel was quiet, but could've been cleaner.2016-05-13"
"The motel was pet friendly and allowed cats, but cats weren't allowed on the bed.2018-07-18"
"The motel was clean and pet-friendly.2017-04-09"
"Cigarette smoke came into our room and made it hard to sleep. The motel staff was friendly and helpful. 2015-06-15"
"My kids were pretty grossed out by this motel. Our room wasn't clean. The comforters were stained and covered in dog hair, and the floors were dirty. The staff was friendly and accommodating.2015-04-16"
"Our motel room hadn't been fully cleaned; the housekeeper skipped the bathroom floor and bathtub, and we noticed ants and hair.2019-05-20"
"Great value. My motel room was remodeled, clean, and comfortable.2019-04-17"
"There were men drinking in front of the motel when I arrived. The entire place smelled musty, and the room was disgusting. The elevator was old.2018-08-29"
"A good, clean motel. Excellent front desk service.2018-08-01"
"An adequate motel, but the elevator needed maintenance. We could hear kids playing loudly in the pool until 10 PM even though the pool was indoors on the other side of the building. The front desk clerks were as accommodating as possible.2017-09-09"
"The hotel was older and needed updates, but it was clean and the service was good.2018-09-20"
"The hotel entry was pretty and clean, and the employees were nice. But the room was extremely small; there was barely room for the beds. The bathroom was old and worn, and the fixtures had rust. The floor had water damage. The pool closed at 8 PM, which seemed a little early. There was an arcade for kids, but half the machines didn't work. The staff was nice and let us pay to use the pool after checkout.2017-11-20"
"My hotel stay was horrible. Our room wasn't ready until after 4 PM, and the desk chair was broken in half. The check-in clerk was nasty and didn't know what she was doing.2016-11-17"
On place pages like this, we order hotels from lowest cost to highest except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.