"I was given an already-occupied room, so I had to go back to the front desk and wait for the situation to be sorted out; it was very frustrating. The staff didn't seem to want to give me the hot breakfast included with my room rate.2015-08-04"
"The hotel was in good condition, but the area around the toilet in our room had something splattered on the walls. It was a turn-off and made me question the cleanliness. The employees were extremely nice and helpful.2022-05-20"
"The room was nice, and the staff was friendly. I really enjoyed my stay and recommend this hotel.2016-07-28"
"The room was small, and there was a broken window in the room next door. My grandson couldn't swim in the hotel pool because it was dirty. I checked out early.2016-06-30"
"Nice location right off I-10. About a 15-minute drive to downtown. Good value. The hotel was well-kept, and my room was the perfect size. Good breakfast with omelets and waffles. My only complaint was that the TV remote control didn't work; I got a replacement, but it didn't work either. I was offered a room change, but didn't want the bother. Great place to stay.2016-05-10"
"The hotel desk was unattended when I arrived at 4:30 PM, and there was no bell to ring. A woman finally came out to check me in.2015-12-21"
"The hotel was clean, but the staff wasn't friendly at all. There were sketchy-looking people hanging out in the parking lot, so we didn't feel safe. I wouldn't stay here again.2023-01-09"
"The hotel clerk was the best thing about our stay. The AC in our room barely worked. There was a hole in the bathroom wall, and there was mold on the ceiling. The exhaust fan didn't work, and there was even mold in the door. Breakfast wasn't good. Don't stay here.2019-09-30"
"Close to stores and gas stations. The AC in my hotel room had issues, but the staff immediately moved us to another room. They were polite and had great attitudes. A wonderful place to stay.2016-07-24"
"Good hotel stay.2016-05-12"
"The hotel smelled bad, and we didn't sleep well because of noise from other rooms. The employees were friendly, though. The pool area was littered with trash, beer bottles, and wet towels. The elevator broke down. We had to go out for breakfast.2015-08-05"
"From the moment I entered the hotel, I was treated with great hospitality. The staff was pleasant and helpful. I highly recommend staying here.2022-04-19"
"Great location. The hotel was quiet. Everything was clean, and the beds were comfortable. We'll stay here again.2022-02-28"
"The hotel was clean, and the staff was friendly, helpful, and efficient.2020-03-11"
"The room was clean and well laid out, and the bathroom was spotless. Nice, helpful personnel. The food at Tallulah's was good, but 2 of our dishes were cold. The restaurant wasn't busy, so it was an unpleasant surprise.2020-02-13"
"The hotel room was clean, and the staff was extremely helpful and friendly. You won't be disappointed if you stay here.2019-08-08"
Outdoor swimming pool open all year - exercise room
Restaurant - lounge
Pet friendly hotel
- allows up to 2 dogs per room (up to 75 pounds) or 1 dog (up to 50 pounds) - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Feb 2021 < Less
"The hotel rates were a little steep. No microwave in the room. I reserved the romance package, but had to ask for the bottle of wine and didn't get the bottle I expected.2016-03-01"
"I liked my room, and it was serviced every day. I also liked being on the 1st floor near the door, so I could conveniently take my pet out. My hotel say was trouble-free.2015-08-18"
"Pet-friendly hotel. Nice room. Limited TV channel selection. Breakfast was horrible. Don't recommend.2015-08-07"
"Very nice hotel, but the service wasn't good. I told the front desk clerk I'd be staying an extra night, but ended up being locked out of my room. I had to go back 3 times before getting a key card that worked.2015-02-14"
"I called the hotel the day before I arrived, and the clerk wasn't cordial or helpful. When we arrived early the next day, the front desk clerk checked us in with no questions. We were pleased with our stay.2023-01-02"
"The hotel was clean. I highly recommend staying here.2020-11-07"
"The hotel room was clean, and the beds were super comfortable. Friendly staff and nice breakfast.2019-11-11"
"It doesn't get any better than this hotel. I'll stay here every time I'm in town from now on.2019-09-30"
"There was food on the carpet by the AC, and the coffee maker was broken. The mattress felt worn, and the pillows were uncomfortable. When I told the front desk clerk about the coffee maker, she suggested I go downstairs for coffee instead of giving me a replacement. There was a roach in the bathroom, 2 lightbulbs were burned out, and the bathtub wouldn't drain. The checkout clerk apologized but didn't offer compensation. Don't stay at this hotel.2019-01-12"
"A wonderful experience. The hotel staff was nice and accommodating.2018-06-06"
"The hotel was clean, and the staff was nice. Bring your own pillows; the ones in my room were small and hard.2022-03-07"
"I was disappointed that the hotel was undergoing major construction. There was no signage to help with finding where to enter the building for check-in. Wait until renovations are complete.2021-07-14"
"The room was clean, and the staff was friendly, helpful, and welcoming. I had a nice stay and recommend this hotel.2021-04-05"
"The hotel was under renovation, but it was comfortable and clean. The room was tidy, and the beds were good. I was pleased.2021-02-24"
"I loved this hotel. The room was wonderful, and the staff was friendly. Highly recommend.2018-07-18"
"The hotel was under construction. The room was dusty and dirty, and there was a stain on the bedskirt that looked like blood. There were roaches crawling around. Don't stay here.2021-12-16"
"Great hotel. Just had a little problem with the AC. The front desk clerks were nice. You won't regret staying here.2021-04-27"
"Nice, clean hotel with professional employees. Definitely stay here.2019-07-05"
"The hotel was convenient to the Lady of the Lake Medical Center and restaurants.2019-06-21"
"My hotel room was more humid than it was outside, even with the AC on. The phone was out of service, and there was no maintenance staff on duty at night. No one answered the front desk phone, so I had to go downstairs if I needed anything. The smoke alarm in my room went off in the middle of the night, so I had to get dressed, go to the front desk, and request a room change. Keep driving.2019-06-01"
"Worst hotel experience ever. I booked 2 rooms for 5 ladies. The toilet didn't work in the 1st room. The hotel clerk said there was no maintenance worker on-site, so we'd have to change rooms. There were no sheets for the sofa bed, and I had to go to the front desk and get them myself. I wanted a cup of coffee, but the coffee pot in the lobby was broken. The AC in the 2nd room didn't work, and again, there were no linens for the sofa bed, so another room change was necessary. The 3rd room had bedbugs. The clerk suggested we wash our clothes in hot water. Not a good stay.2018-11-26"
"The hotel was absolutely beautiful. Our room was near the elevator, but it was quiet. The bed was comfortable. Amazing staff; they were accommodating and greeted us each time we passed them. I enjoyed my stay very much.2015-10-13"
"Worst stay ever. The hotel was badly in need of updating. The carpet was dirty and smelled like mildew. I had to request towels and go to the front desk to get them. We left early.2022-11-28"
"The room was really nice, the service was great, and the food was good. Stay at this hotel.2021-04-08"
"My "non-smoking" hotel room had obviously been smoked in. There was no control over people in the pool; my granddaughter and I couldn't go swimming or even eat downstairs because of all the loud people. I was disappointed.2017-09-05"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.