"Good hotel. I've stayed here before and never had a problem.2020-12-04"
"The coffee maker in my room didn't work, and the bedsheets smelled bad. Don't stay at this hotel.2019-02-24"
"The hotel was dated and nasty. The lobby looked nice, but it was all downhill from there. The only positive was the friendly staff. We took the shuttle downtown, and called to be picked up at 9:45. At 11:15, we gave up and called a taxi. Find somewhere else to stay.2015-06-16"
"The small, square pillows were uncomfortable. Disappointed that I had to pay for breakfast at this hotel.2015-04-18"
"The entrance and the dining area were nice, but as soon as I got in the elevator, it was like a different hotel. The hallways had trash in them; the carpet was stained and needed vacuuming. The room carpet was so dirty I never took off my shoes. The deadbolt lock was broken, and there was a makeshift contraption in its place. Didn't get requested wake-up call. I went to five floors before I found a working ice machine. Front desk clerk didn't seem to care. But the breakfast buffet was good. Won't stay again.2015-03-18"
"Nice-looking hotel, but the staff was unprofessional. It took 20 minutes to check in. We won't be back.2016-01-04"
"Affordable hotel. Our room had a leaking toilet that flooded the floor a bit, so we had to change rooms. We went out, and the room was infested with ants by the time we returned. They were everywhere, even in the bed and fridge. We had to change rooms again, but the new room also had ants. We were finally moved to an ant-free room, but it smelled musty. By this time, it was 5 AM. We weren't charged for our stay, and the manager was apologetic, but I wouldn't stay again.2016-01-04"
"Near the airport. The on-site restaurant was convenient. We were pleased with the accommodations and service at this hotel. 2015-08-13"
"Good room and nice restaurant. Great shuttle service and parking. Definitely stay here if you're catching a flight.2015-05-25"
"Close to the airport. My hotel room was quiet, spacious, and impeccably clean.2015-04-04"
"The baseboard was falling off the wall. The bathroom in the lobby wasn't easily accessible. No housekeeping available, and the staff was unable to provide restaurant information. I won't stay at this hotel again.2022-10-25"
"I loved this hotel, and the restaurants were good. The hotel name wasn't on the building, though, so my friend had a hard time finding it.2019-11-16"
"Excellent service and hospitality. Don't think twice; book a room at this hotel.2018-12-07"
"There was a long line at check-in prior to a concert next door, but the staff interacted with us all and made it fun. Nice hotel with excellent personnel.2018-04-22"
"This is the best place to stay if you're going to the BJCC, but it's not cheap. Nice hotel with wonderful employees and good food. Parking, however, was a mess. There was a shared garage with the convention center, and both self-parking and valet parking were on the 5th and 6th floors; it was a long walk back to the hotel. No vending machines, just ice. Good restaurants at the adjacent "Uptown" development.2018-01-21"
"Nice, historic renovation. The hotel was clean and a charming combination of old and new. The staff was courteous and helpful.2021-08-05"
"The hotel room was big and comfortable, but the shower curtain was shredded at the bottom. 2020-09-23"
"I had an interior hotel room; it was small and had no windows. I felt like I was in a closet.2019-02-17"
"I was happy with the room and the hotel staff.2017-03-07"
"No stationery in the room, so I had to look up the hotel address on the Internet. The room service tray had to be set up on the bed, and not enough utensils were provided. The front desk clerk handled all calls, including room service, so expect a wait if it's busy. The staff was responsive and friendly, and the bartenders were superb. Good breakfast and dinner. 2017-02-20"
"The room was half-renovated. The TV didn't work, and the staff couldn't fix it. The elevators were noisy and needed to be replaced. The employees were nice. No on-site breakfast, just a voucher for a restaurant in the neighborhood. Don't stay at this hotel.2017-08-13"
"Nice, reasonably priced hotel. It was under renovation, but the room was large and the staff couldn't have been nicer.2017-02-21"
"Great location. The service at this hotel was good.2016-06-11"
"I loved this hotel. It was in the perfect location, with lots of restaurants within walking distance. The staff was incredibly friendly and attentive. I'll stay here again.2016-02-29"
"The water temperature in the shower kept fluctuating. We called the hotel clerk and were given another room; the room key was brought to us so we didn't have to return to the front desk.2016-02-20"
"Our room smelled like smoke, but we were given another room later at night. The hotel clerk wasn't welcoming or friendly. One elevator was broken, so wait times were long for the other one.2022-06-06"
"The hotel was convenient to UAB clinics downtown. Great service, but poor TV channel selection. 2020-12-06"
"The hotel was convenient to downtown. Nice room, friendly staff, and great service. Poor TV channel selection, though.2020-12-05"
"The hotel suite was nice, and the staff was accommodating.2020-11-14"
"Everything about this hotel was great.2019-02-03"
"The motel was clean and safe, nestled up on a hill with beautiful scenery. Nice room. Check-in was easy, and the clerk was so helpful.2023-04-05"
"Good location. The motel staff was nice, but after we took a bath, water flowed into our room and soaked the floor and some of our belongings. The front desk clerk moved us to another room.2018-04-21"
"I had 2 small dogs and was given a 2nd floor room. The motel clerk was rude and said I could find another place to stay if I didn't want the room. Don't stay here.2021-04-17"
"Everything was great. The motel was quiet, and we had everything we needed. The staff was polite, helpful, and friendly. No complications whatsoever. I recommend staying here.2019-10-30"
"I had a pleasant stay. The motel was well-kept, and the room was clean and fresh. Adequate continental breakfast. Close to shopping centers, chain restaurants, drugstores, and there was a gas station next door. I recommend staying here.2017-11-29"
"I liked the queen-sized beds. The motel staff was friendly, courteous, and helpful; I noticed the day clerk cleaning the lobby between desk duty; she's a keeper. Breakfast was adequate but not elaborate. I had a top-notch stay.2017-03-17"
"This motel was well worth the price. Everything was clean, and the staff was amazing.2017-02-22"
"The hotel room was clean, but it was small for the price. Fine for an overnight stay.2023-05-03"
"The door to our hotel room wouldn't shut properly, and the toilet overflowed. The staff was attentive, but didn't offer compensation for our having to change rooms.2021-04-16"
"The hotel room was small, and there was nowhere to put our luggage. There was a desk, but with all the coffee gear there, there was no space for working. The desk chair was so close to the bed that I couldn't pull it out. There was a small fridge. The room was always too warm or too cold, and the heater was loud. Breakfast was good. We wouldn't stay here again.2020-01-22"
"An A+ experience. My hotel room didn't have a fridge, though.2017-11-24"
"The hotel was comfortable, and breakfast was plentiful. I highly recommend staying here.2017-07-20"
"We enjoyed our stay. The room was nice, clean, and had everything we needed, and the bed was soft. We loved it. Housekeeping did a great job of keeping everything clean. The staff was pleasant and friendly. If you want a special place to stay, choose this hotel.2020-10-06"
"Great location. The hotel room was nice and spacious, but the bed wasn't that comfortable. Lots of restaurants within walking distance. There was ample parking in the secure lot.2018-10-10"
"Good experience. This hotel is a great place to stay.2019-05-22"
"The hotel room was OK, but the shower had poor water pressure and barely any hot water. Kids woke me up slamming doors and running in the hallways early in the morning. We called the front desk, but they didn't come resolve the problem as promised.2019-04-05"
"Good experience, but the toilet wouldn't flush. No problem switching rooms. I highly recommend this hotel.2016-05-26"
"Hotel was easy to find and close to the interstate. The room was clean, and I was pleased with the quality. Highly recommend.2015-05-04"
"The hotel was easy to access, and the service was warm and polite. Breakfast was 5-star. Stay here.2019-06-07"
"Close to Outback, O'Charley's, McDonald's, and other chain restaurants. Easy to find off I-65 North. Great value. The room was clean, and the mattress was so comfortable. The hotel clerks were friendly and efficient. Good breakfast and convenient parking.2019-04-25"
"The room was clean and functional, and the hotel clerks were friendly and efficient. Good breakfast with a smiling attendant. I highly recommend staying here.2017-09-07"
"The TV didn't work the entire time we stayed, and the hair dryer was shooting fire. We called more than once and told the front desk clerk in person, but nothing was done. The room was clean, and the hotel clerks were courteous.2016-10-12"
"The hotel was clean. We called ahead to see if we could check in early; the clerk said we could, but when we arrived, we were told the room had been given to someone else and we'd have to wait until 3 PM to check in. When we returned at 3, the room still wasn't ready. The key card barely worked. We called for a can opener but were on hold so long we gave up. Luckily, a housekeeper on our floor had one. Nice pool, but the lounge chairs were broken. I'll stay elsewhere next time.2019-06-05"
"The hotel entrance was easy to miss. The room carpet needed to be cleaned, but I had a comfortable stay other than that. The employees were friendly. Good breakfast.2015-09-16"
"Love the location. The staff was friendly, and the hotel was pet-friendly. I definitely recommend staying here.2016-12-28"
"Clean hotel with nice, accommodating employees. Great hot breakfast. Good place to stay.2016-06-15"
"We stayed in a pet-friendly room that needed better ventilation, but it was a pretty good experience. I had to move a nightstand to plug in a charger, and the area behind it was nasty. The fridge didn't get cold enough, and the bathtub and floor needed better cleaning. The employees were nice to us and our dog. Bring a swimsuit and enjoy the heated pool. We'd stay at this hotel again.2016-01-05"
"Ideal location and pleasant atmosphere. All the hotel employees were friendly and courteous.2015-03-25"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.