"A beautiful hotel with awesome rooms and comfortable beds. The breakfast buffet was good, and the wait staff was efficient. The only negative was that there was only one front desk clerk at check-in and checkout, so there was a long line. Definitely stay here.2019-07-31"
"A bit hard to access due to minimal signage. Nice hotel room and quick room service. When we asked for an early check-in, we were told it would be under a half hour before we could get in our room, but it was 90 minutes. The in-room food and drinks were overpriced.2018-08-05"
"Easy access to the L. The hotel clerk was wonderful and accommodating. Great room. Don't think twice; just book a room here.2022-07-23"
"The room was clean, and the hotel staff was friendly.2021-12-19"
"I got to the hotel only to find out they didn't have an Internet connection. I had to find public WiFi sources to get my work done, which was inconvenient.2021-05-14"
"Good experience. The hotel was conveniently located and within walking distance of everything. Don't hesitate to stay here.2023-02-08"
"Convenient downtown location; we walked to all our destinations. Parking at the hotel was expensive.2017-11-27"
"A really impressive hotel. I loved the room size and adored the bathroom. Room service food was pricey and lackluster. Don't use valet parking, just park yourself. Eat anywhere else.2016-09-29"
"Located downtown near Navy Pier. Very nice hotel. But if you even touch something in the mini-bar, it will be charged to the room. Staff was friendly. Parking was expensive.2015-03-01"
"The hotel was excellent. The room was spacious, and everything was clean. The staff was welcoming and friendly.2021-09-12"
"Great location; about a 15-minute walk to the "L" train. Short walk to the water taxis and some bus lines. The room was nice, but I was disappointed that this hotel only has 14 floors of the building, and all the higher floors are a different hotel. We were hoping for a view of the lake and river.2017-09-07"
"The hotel was off the main thoroughfare, but there were good restaurants within walking distance, and taxis were readily available. Handsome lobby and room, and the bathroom was unusually spacious. I had a glimpse of the lake, the Chicago River, and the Ferris wheel at Navy Pier from my room.2017-05-18"
"Great location. The room was clean, and the hotel staff was incredibly helpful and kind. Good breakfast. 2023-02-15"
"The hotel clerk was polite and helpful, and the breakfast attendant was accommodating, caring, and full of energy. Breakfast was great. Not enough luggage carts. Stay here.2023-01-31"
"Nice, quiet room. The hotel clerk was helpful, but room service wasn't great; it took an hour to get our food, and it was cold when it arrived. I had an enjoyable stay otherwise.2022-03-31"
"I loved the original art deco details in the lobby, but the service was tepid. The hotel clerks could be replaced by computer screens, and the patrons would be better off. The room was tiny and utilitarian. Mine came with a running toilet and privacy screen that was stuck open, allowing light into the room all night. An average place, but pricey because of downtown Chicago rates.2023-10-10"
"The hotel was clean, and the staff was friendly. I highly recommend staying here.2022-02-27"
"Great hotel, amenities, and breakfast.2021-09-27"
"Located in a safe area and easy to find. The hotel staff was cordial and helpful, and answered my questions about the zoo. The restaurant was pricey, but it was clean and the food was good. Consider staying here, though it's a hike to the river.2017-08-03"
"Located within blocks of major attractions. I loved staying at this hotel. The foyer was beautiful, and my room felt luxurious. I'd definitely stay again. Consider upgrading to a lake view room. I'd definitely stay here again.2017-05-18"
"Close to museums, the planetarium, and Northerly Island First Merit Pavilion. Nice, clean, modern room. There was a little parking lot next door that cost $45 per night. It was a total breeze staying at this hotel.2015-08-10"
"Close to a business center, and there were parks nearby. The room was clean and reasonably sized, and the front desk clerks were accommodating and helpful. I highly recommend staying here.2022-03-27"
"The hotel was old, and the mattresses needed to be replaced. The room wasn't at all clean. The side tables needed to be wiped down. There was hair on the shower wall, and the toilet seat was loose. The bathtub needed scrubbing. The front desk clerk was nice and helped us tremendously. And the restaurants on either side of the hotel were awesome. Find a different place to stay.2020-07-21"
"The lobby was high-end, but the room was below average. It was small and shabby. We asked for more pillows, but the hotel clerk said none were available.2016-07-05"
"Great ambiance and facilities. The hotel staff was friendly and helpful, and went the extra mile to make our experience lovely. The food was good.2022-01-23"
"The hotel was nice, and a short walk to good food, stores, and Navy Pier. The room was well-cleaned, and the employees were helpful. Get an all-day parking ticket, then you can come and go. We found it easier to walk instead of drive. We'd definitely stay here again.2023-06-25"
"Great hotel stay. We were surprised by the $90 deposit for incidentals, though it was refunded at checkout. Stay here.2019-01-15"
"Convenient location with great city and lake views. The hotel was competitively priced. Unfortunately, we experienced long check-in lines, long breakfast lines, misplaced luggage, and elevators with minds of their own.2015-08-06"
"The hotel was OK; it was rather expensive, but the location was good. The room was clean. I loved having 2 bathrooms, although one of them had an awful smell. Check-in was quick, but the clerk was kind of snooty and didn't give me accurate information about parking options.2019-06-13"
"Easy access to Soldier Field. We liked that the hotel has charm and history with modern amenities. We had trouble connecting to the Internet.2016-05-31"
"Typical, overpriced downtown hotel with limited amenities. The rooms overlooking Michigan Ave. have a great lake view, but poor soundproofing.2015-05-29"
"The room was right next to a construction site, and the noise was loud. The hotel staff was accommodating about our request for a room change. There was only one set of towels in the new room, but the housekeeper gave me more.2017-11-03"
"The hotel was clean, and the staff was hospitable and informative. They provided us with maps and restaurant suggestions. The restaurant was closed for renovations during our stay.2016-08-23"
"Decent hotel room. The staff was polite. Valet parking is pricey; I paid to park in a public lot instead.2016-06-26"
"The hotel room and service were fine. No continental breakfast.2022-04-10"
"The hotel was nice but expensive. We had a good stay.2019-03-24"
"The room was clean but quite small. We had a view of building walls and the heating and cooling units. The staff was professional. Parking cost $48, and the garage was 3 blocks from the hotel.2018-08-28"
We order the hotels on this page by how close they are to this attraction.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
