"Close to a business center, and there were parks nearby. The room was clean and reasonably sized, and the front desk clerks were accommodating and helpful. I highly recommend staying here.2022-03-27"
"The hotel was old, and the mattresses needed to be replaced. The room wasn't at all clean. The side tables needed to be wiped down. There was hair on the shower wall, and the toilet seat was loose. The bathtub needed scrubbing. The front desk clerk was nice and helped us tremendously. And the restaurants on either side of the hotel were awesome. Find a different place to stay.2020-07-21"
"The lobby was high-end, but the room was below average. It was small and shabby. We asked for more pillows, but the hotel clerk said none were available.2016-07-05"
"Good location with easy access to the interstate and public transportation. The hotel staff was friendly, thorough, and efficient. Easy parking.2016-06-11"
"The only problem I had was that the TV didn't work. I called the front desk, and the clerk said someone could be sent up to fix it. Since I was in my pajamas, I decided against it. All the hotel employees were friendly and professional.2015-11-25"
"The AC in our room didn't work. We asked for extra pillows and were refused, and the same thing happened in the morning when we asked for extra towels. This hotel had terrible customer service.2015-09-18"
"Good location but bad hotel. The room wasn't clean, and the toilet leaked. Don't stay here.2015-07-09"
"Close to Grant Park and Lake Michigan. The hotel, room, and beds were clean. The room had free WiFi, but no hair dryer. The front desk clerks were welcoming, helpful, and professional. There was convenient parking a block from the hotel.2015-05-03"
"Not too far from downtown. Low rates. OK hotel room.2015-03-16"
"Close to restaurants and attractions. Hotel was clean, and the room was nice and relaxing. The employees treated us well. I'd stay again.2015-03-12"
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