"There were large pieces of sheet rock hanging off the wall, and there was mold around the AC and on the baseboard. Some electrical outlets didn't work. There were spiders in the bathroom, and the toilet seat wasn't fully attached. Don't stay at this hotel.2022-06-20"
"We were initially given a smoking room, but the hotel clerk was fantastic and got us another room.2019-04-30"
"Nice hotel with friendly employees.2018-09-30"
"The hotel lived up to its name, which was great.2018-08-03"
"A clean but average hotel. The Internet and cable TV weren't working. A hot breakfast was provided, and there were lots of restaurants within walking distance.2018-05-14"
"The rates were reasonable, the room was well-maintained, and the hotel staff was friendly. There was a shuttle that went to and from downtown for $10, which was great.2018-03-21"
"The hotel was clean and pleasant. Check-in was a breeze, and the customer service was good.2018-02-22"
"Great stay. The hotel was close to Bass Pro, Opry Mills, and lots of restaurants. The room was clean, and all the employees were amazing. We'll definitely return.2018-02-20"
"Good value. The hotel was clean, the bed was nice, and breakfast was good.2017-11-27"
"Fair rates and close to Opryland. The TV didn't work during our 2-day stay. We called the hotel clerk a number of times and were promised someone would come check it, but no one ever did. A peanut shell in the corner was never removed. On a positive note, the housekeepers were hard-working and friendly, and the pool was clean and well-kept. I recommend staying here.2017-07-31"
"Good location. The room had a fridge and microwave. The beds were comfortable and had 4 pillows each. Friendly hotel staff and good breakfast. Our stay was perfect.2017-06-14"
"I had a wonderful experience at this hotel, and the rates were good. The room was clean, and the bed was so comfortable. The employees were extremely friendly and helpful. I was pleased with breakfast because of the wide array of choices. I'd definitely stay again.2017-04-04"
"Nice hotel. I had trouble with the shower, but it was fixed in the morning.2016-07-27"
"The AC in our hotel room barely worked, and there was no AC in the elevators. The room door was cracked, and the toilet ran non-stop. The hallways were dirty. The facility was in poor condition overall. I was disappointed. Choose another place to stay.2016-07-25"
"An OK hotel experience. I was sent to 2 occupied rooms before finally getting a vacant one.2016-07-12"
"This was the perfect hotel for my convention.2016-07-04"
"We were initially given the keys to an already-occupied room. The hotel clerk didn't respond to phone calls in a timely manner, and there was no one at the front desk when we went to check out.2016-06-07"
"Good value in the Opryland area. The room and bathroom were spacious and clean, and the beds and pillows were comfortable. No exhaust fan in the bathroom. The hotel clerks were helpful with directions and advice about parking at Opry and local shopping. Good choices at breakfast, including some hot options. The elevator was very slow, and there weren't enough luggage carts.2016-04-12"
"Dated hotel. The bedsheets obviously hadn't been changed from the last guests on one bed, but the 2nd bed had fresh bedding. No replacement coffee pods, and an old one was still in the coffee maker. I wouldn't stay here again.2016-04-05"
"Everything at this hotel was pretty nice, but the beds weren't comfortable and the pillows were small and lumpy. Nice bathroom and shower, though.2016-02-21"
"An excellent hotel.2016-01-27"
"A very pleasant hotel. Breakfast was great.2015-12-02"
"Close to everything. Nice hotel and room, but our fridge didn't work and the bathtub was a little dirty.2015-11-10"
"The hotel was convenient to Oprymills Mall. Good rates. Our room smelled like a wet carpet, but it was OK.2015-10-16"
"Nice hotel. I had a pleasant stay.2015-10-04"
"A mediocre hotel. The room was clean, but really needed updating and maintenance. The carpet was sticky and old, and the walls needed repair and fresh paint. The staff was accommodating and nice. Adequate breakfast. Don't expect much.2015-09-30"
"This hotel needed updating. Didn't look like online photos. The room was dirty, but the bed was clean. The carpet needed vacuuming. There were burn marks all over the sink in the bathroom. The hallway was hot and smelled musty. The staff wasn't that friendly. Not worth the price.2015-08-11"
"The hotel was clean and comfortable. The room had a microwave and refrigerator. I liked the waffles at breakfast. We were pleased.2015-06-21"
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