Hotels near Western New England University – Springfield

"Our room was superb; it was clean, comfortable, and perfect for our weekend stay. We were greeted by friendly, accommodating personnel. Don't hesitate to stay here.2018-12-11"

"The hotel is a perfect place to stay if you're going to the MGM Casino.2019-07-02"

"A clean, pleasant hotel. I'd definitely stay here again.2017-07-03"

"Great hotel.2017-02-22"

"The room was clean, and the hotel staff was friendly and helpful.2017-01-18"

"Great location across from the Basketball Hall of Fame. There were several restaurants nearby. The hotel was clean, and the staff was incredibly friendly and helpful.2016-07-30"

"The hotel room didn't have a desk. If you're a blackjack player, be aware that there was only one pit with $15 and $20 minimums and little chance to win.2019-03-13"

"Great location. Excellent hotel and staff. Definitely a good choice.2018-10-09"

"Nice hotel. Our room was quite comfortable. Helpful, friendly staff. We really enjoyed our stay and highly recommend.2015-07-13"

"Lovely hotel room. The bed and pillows were comfortable. Pleasant staff. If you like quiet, make sure you don't get an adjoining room.2015-04-13"

"The room was nice, spacious, and clean, and had comfortable furnishings. Great bed; I slept well. When we called to ask for a cot and late checkout, the hotel clerk was helpful, but when we arrived, the check-in clerk didn't know about our requests. It took a few calls to get the cot, but the housekeeper was friendly. The pub was understaffed, so it took a long time to get our orders, and the food wasn't that good.2015-05-20"

"I recommend this hotel.2015-01-27"

"The hotel was nice, clean, and updated. I recommend staying here.2019-09-30"

"The hotel was clean, and the mattress and bedding were comfortable. The bathroom was small but adequate. The noon checkout was a plus, and the free coffee in the lobby was good. Typical breakfast buffet with a waffle maker.2019-09-25"

"The hotel was clean, the staff was friendly, and the free breakfast was tasty. I enjoyed the pool and shuttle service.2019-09-01"

"I really enjoyed my stay. The hotel was about a kilometer from the heart of downtown. I had no problems with the key cards, and most things in the room worked. The showerhead vibrated on certain settings, and the cover for the pipe was loose. Other than that, I have only good things to say.2018-07-30"

"Just a mile from Baystate Medical Center. The hotel was clean, and the staff was friendly. Nice amenities.2018-03-17"

"OK hotel, but I didn't like having to pay to park.2016-11-01"

"When I arrived at the hotel, I realized my minivan was too high for the parking garage. A professional, kind gentleman came out immediately to help me find a secure parking spot. The room was clean and comfortable, and the bartender at the lounge was nice. I'd stay here again.2016-05-04"

"We'll stay at this hotel with our family again.2016-09-21"

"A very good hotel room.2016-07-30"

"The hotel room was nice, clean, and quiet.2016-05-12"

"We booked a non-smoking room, but arrived to find that our room reeked of smoke. No other rooms were available. The hotel clerk sprayed the room and offered us a small discount, which wasn't really an adequate solution to the problem.2015-10-20"

"Economical hotel. Great room and friendly staff. Get to breakfast early, because some food ran out.2015-08-12"

"I thoroughly enjoyed my stay. The hotel was pet friendly, and the suite was comfortable.2019-09-17"

"The hotel staff was super friendly and amazingly helpful.2019-10-20"

"Not a pleasant experience. This hotel definitely wasn't worth the price. The AC in my room didn't work, and there was an overpowering smell of bleach. I was disappointed and don't recommend staying here.2016-07-12"

"Lots of restaurants and stores nearby. Our suite was very clean and had a whirlpool tub. The beds were comfortable. Good breakfast with a wide selection of hot and cold items. You won't be disappointed if you stay at this hotel.2015-09-11"

"Get the king junior suite and enjoy a huge whirlpool tub. Great service; we had an issue with the TV that was quickly fixed. This was our 2nd great stay here.2015-01-22"

"The hotel room was clean. This is a good, affordable option.2019-11-04"

"Nice, clean hotel near Bay State Hospital.2019-01-02"

"The AC didn't work properly, and the TV didn't work at all. The guests upstairs were loud all night, and the hotel clerks weren't helpful when I complained about it. Don't stay here.2015-08-18"

"The hotel was old and needed to be updated. The room smelled like mildew, and there was no housekeeping service for guests who only stay 2 nights. Horrible breakfast; the staff didn't even keep the food service area clean. I'd never stay here again.2015-04-21"

"Clean room - staff was pleasant.2012-01-01"

"The room was nice, clean, and comfortable. Breakfast was just OK. I'd definitely stay at this hotel again.2019-09-24"

"An excellent hotel and worth the price.2019-05-27"

"Nice experience. Great customer service.2017-07-27"

"I had a comfortable hotel stay. Great service, too. You'll be pleased if you stay here.2016-08-07"

"Convenient to Western New England University. The hotel staff was welcoming and professional.2016-07-11"

"Many of the electrical outlets in my hotel room didn't work, and only paper cups were available. I wouldn't stay here again and don't recommend it.2018-12-01"

"The hotel staff was friendly and helpful. I loved the breakfast and dining area.2016-04-25"

"The hotel employees were helpful. Excellent breakfast. I recommend staying here.2016-02-08"

"Our motel room hadn't been fully cleaned; the housekeeper skipped the bathroom floor and bathtub, and we noticed ants and hair.2019-05-20"

"Great value. My motel room was remodeled, clean, and comfortable.2019-04-17"

"There were men drinking in front of the motel when I arrived. The entire place smelled musty, and the room was disgusting. The elevator was old.2018-08-29"

"A good, clean motel. Excellent front desk service.2018-08-01"

"An adequate motel, but the elevator needed maintenance. We could hear kids playing loudly in the pool until 10 PM even though the pool was indoors on the other side of the building. The front desk clerks were as accommodating as possible.2017-09-09"

"The hotel needed serious updating and cleaning. Not worth the price. Consider alternatives.2017-10-21"

"The motel was clean.2019-10-10"

"The motel was pet friendly and allowed cats, but cats weren't allowed on the bed.2018-07-18"

"The motel was clean and pet-friendly.2017-04-09"

"Cigarette smoke came into our room and made it hard to sleep. The motel staff was friendly and helpful. 2015-06-15"

"My kids were pretty grossed out by this motel. Our room wasn't clean. The comforters were stained and covered in dog hair, and the floors were dirty. The staff was friendly and accommodating.2015-04-16"

"The hotel was older and needed updates, but it was clean and the service was good.2018-09-20"

"The hotel entry was pretty and clean, and the employees were nice. But the room was extremely small; there was barely room for the beds. The bathroom was old and worn, and the fixtures had rust. The floor had water damage. The pool closed at 8 PM, which seemed a little early. There was an arcade for kids, but half the machines didn't work. The staff was nice and let us pay to use the pool after checkout.2017-11-20"

"My hotel stay was horrible. Our room wasn't ready until after 4 PM, and the desk chair was broken in half. The check-in clerk was nasty and didn't know what she was doing.2016-11-17"

"Good place for the price. Our only complaint was that we had a king bed with 3 thin pillows. The hotel clerk said there were no extras.2017-02-26"

"Decent hotel for the price.2016-11-15"

"The hotel was quiet, but could've been cleaner.2016-05-13"

"I was thoroughly impressed with this hotel. The suite was large and immaculate. Beautiful patio with grills. Staying here was the highlight of my weekend.2017-07-26"

"Everything was exceedingly nice, especially the employees. The food could've been better. Stay at this hotel.2015-10-08"

"The hotel was clean, and I loved the pillows. I recommend staying here.2015-06-27"

"The hotel was spotless, quiet, and comfortable. All the employees we dealt with were nice and extremely accommodating. Absolutely stay here.2018-09-18"

"Easy check-in, and the motel clerk was polite and professional. I was able to switch to a smoke-free room without any issues. The smoking room smelled horrible, so be careful which room type you select when you make your reservation.2017-01-30"

"I had the best night's sleep my 1st night at this motel. But there was a strange odor the 2nd night. The housekeeper made me uncomfortable.2015-05-21"

"The hotel needed some updating, but it was clean and comfortable. Our room was next to a cooling tower, and we didn't care for the noise. The complimentary breakfast was just OK.2017-09-25"

"We had a great time at this hotel, and the kids loved the pool.2017-07-18"

"The room was clean and comfortable. Large, clean bathroom with a walk-in shower. Good complimentary breakfast. I had a pleasant stay and recommend this hotel.2016-10-25"

"A basic motel that's well worth the price. Clean, adequate lodging and friendly personnel.2016-09-26"

"Clean motel with nice employees. The bed was awesome. Not enough shampoo provided.2015-09-02"

"The phone in my motel room rang at 1 AM; I answered it, but no one replied. I had trouble getting back to sleep after that. The checkout clerk seemed unconcerned when I told her. I wouldn't return.2019-08-26"

"Good accommodations, but the bathroom floor was slippery when wet; an additional grab bar in the bathtub would've been helpful. The motel staff was generally pleasant and professional. Had to go outside to get to the breakfast area, which was unpleasant in the cold. Overall, I recommend staying here.2018-12-04"

"I had a single room, and though it was clean, the window didn't open for fresh air. The front desk clerk was friendly, and breakfast was good. A perfectly comfortable hotel.2015-09-27"