"The model definitely needed an upgrade. Don't stay here more than one day.2019-09-23"
"The motel room was extremely dirty and smelled musty. Don't stay here.2018-07-25"
"The room had a musty odor. The mattress pad was stained, and there were holes in the bedspread. There was spoiled food in the fridge, and a dirty rag on the toilet. Great check-in clerks, but I don't recommend this hotel.2018-05-29"
"Close to the VA hospital. The room was in excellent condition, and the staff was extremely helpful and attentive. I'll stay at this motel again. Good place to stay.2017-03-30"
"Good motel stay. The staff was nice and accommodating.2017-03-14"
"The location was a bit tricky to access. We were welcomed with a smile, and that means a lot to me. The front desk clerks were nice, and the hotel was clean. An employee even offered to help carry our luggage to the room since the luggage carts were all in use.2017-03-14"
"The hotel was under construction, and there was a lot of noise. The bed was extremely uncomfortable.2015-10-22"
"Nice stay. Kids were running in the hallway screaming one night. Enjoyed the continental breakfast. I recommend this hotel.2015-05-28"
"We were pleased with the accommodations. The room was comfortable, and the hotel was nice.2021-03-21"
"I checked in at 6 PM, but my room wasn't ready. No pillowcases on the pillows, and the trash from the previous guest hadn't been removed. Don't stay at this hotel.2021-02-17"
"The hotel was fine, and a good place if you're staying with a pet. It wasn't that clean, though, and the trash containers were overflowing. The hot breakfast was great.2019-09-25"
"We were put in a 5th floor room even though that was where travelers with dogs stayed and we didn't have a dog. I complained to the hotel clerk about the barking dogs, and we were moved to a room on the 3rd floor, but the move was an inconvenience. The room was dusty.2019-03-09"
"The hotel was fine; I stay here a few times a year for soccer tournaments. The rates are reasonable, and the rooms are clean and spacious.2019-02-04"
"We enjoyed our hotel stay. No microwave in the room, and there was something sticky on the iron. The staff was friendly. Nice on-site restaurant; the menu was limited, but the food was good.2018-03-16"
"Hotel staff was kind and thoughtful; all of my needs were addressed. I'd encourage people to stay here.2015-02-25"
"Good hotel. The front desk clerks were helpful and friendly.2022-06-18"
"The remodeled hotel room was attractive, but the common areas were worn and in need of care. The staff was friendly and helpful.2020-03-16"
"The walls in my room were in terrible shape, and I woke up to find bugs on the floor. I killed a roach in the bathroom. The staff was nice, but the hotel needed a lot of work. I was disappointed. Don't stay here until remodeling is complete.2019-01-06"
"Located within walking distance of many restaurants. Nice, clean room and excellent hotel staff. Good place to stay.2018-08-21"
"Good location. The room was clean, and the hotel staff was pleasant.2018-05-14"
"The room was nice, but the shower faucet was broken.2022-03-09"
"The hotel was clean. Book it.2021-08-16"
"We were put on the concierge floor, but never told about the amenities. The TV remote control didn't work, and the toilet was stopped up. Both were taken care of by management. The pillows were way too big. The next day, the AC leaked all over the floor and we had to move to the 16th floor. No one helped us with our move, and we're in our 80s. The hotel manager was nice and gave us a discount, but I'm not sure we'd stay again.2015-05-11"
"Clean, comfortable room. Plenty of hot water for showers, and terrific water pressure. Check-in was smooth. Good on-site restaurant with great staff. Although the price was a bit much, the amenities made it worthwhile. We enjoyed our stay and will certainly return.2015-04-30"
"The hotel room was beautiful, and it was very dark when the curtains were drawn. The bed had lots of pillows.2021-07-06"
"The hotel was unique in its historical setting, yet it was quite comfortable and had modern touches. Definitely plan to eat at Parterre, the restaurant on the main level; you won't be disappointed.2020-02-11"
"The hotel room was clean and quiet, but the bed was uncomfortable. The bathroom was updated and adequate for our needs.2018-04-25"
"Good location. The hotel staff provided great service.2017-10-18"
"Convenient to the convention center; I walked everywhere. The inn was unique and pleasant. The room was clean and good-sized, and I liked the historic feel. Pleasant staff. The attached cafe was good and reasonably priced. Plenty of parking on surrounding streets. 2017-02-28"
"There were 3 different hotels in 1 building, and one front desk on the 2nd floor was used for them all. I'm older with limited mobility; I requested a 1st floor room, but I was put on the 18th floor at the end of the hallway, far from an elevator. The building was evacuated during my stay, and I had to climb down 18 floors of stairs. The room was always too hot; I complained to management and was told to keep the blinds down. Never got my requested wake-up call. The toilet seat was loose. The ice machine on my floor didn't work. Don't stay at this hotel.2021-05-19"
"The room was nice and clean, and the service was excellent. You'll enjoy your stay at this hotel.2020-12-22"
"The hotel room had many problems. The room wasn't clean, and the TV in the bedroom didn't work. The AC fans outside the window were loud and sounded like an alarm going off. The light in the bathroom was out, and there was no toilet paper dispenser. There was some kind of grate leaning against the shower wall. 2020-06-21"
"The hotel room was well-maintained and had modern furniture and bathroom fixtures. No information in the room about local attractions, though. The staff was friendly. Breakfast was complimentary, but it wasn't fit for vegans or vegetarians. Don't judge this place by the exterior.2019-08-12"
"The hotel room was clean and quiet. I loved the big-screen TV and fluffy towels. Parking wasn't bad, but it was a bit tricky to maneuver.2019-05-19"
"I had a little trouble finding the hotel because the entrance was around the corner from where my GPS said it was. The room and lobby were attractive and clean, and the parking was convenient.2020-07-25"
"When we arrived at the hotel, there was nowhere to park and nowhere to unload the car. We didn't stay.2017-03-10"
"The hotel staff was friendly and attentive. Valet parking was a plus, and it was affordable. There were fine restaurants and attractions in the area.2022-01-20"
"I had a pleasant hotel stay. There was a small park and beach nearby. The staff was kind and friendly. This will be my first choice when I'm in Richmond.2018-04-21"
"My stay at this hotel was incredibly disappointing. The room smelled bad. The walls were dirty, there were stains on the ceiling, and the bedsheets didn't look clean. Had to pay for guaranteed valet parking in the garage across the street, but I found my car parked illegally near the valet area instead of in the garage. I expected better for the price.2016-01-04"
"I asked for an extra blanket and got one, so I was satisfied with the service at this hotel. Go ahead and stay here.2015-06-23"
"The fridge didn't keep my food cold. Nice, friendly staff. Valet service was quick. I was disappointed that I had to pay for the breakfast buffet.2015-06-05"
"Great experience. Definitely stay at this hotel.2018-02-26"
"Centrally located downtown, with easy access to restaurants, theaters, the convention center, and the General Assembly. The hotel staff was friendly and efficient, and all our needs were met. We enjoyed our stay.2018-01-25"
"The valet parking was immensely helpful, and the shuttle service was a real perk. Security was lax, though; a group of young non-guests snuck into the pool and were rowdy. I wasn't comfortable and left the pool area. The meals were overpriced. Find another hotel.2017-11-25"
"The hotel was fairly new but had plumbing problems. The customer service was satisfactory. Request a great view.2017-01-17"
"I was so pleased with the cleanliness and spaciousness of my hotel room. Easy check-in. The staff allowed me a later checkout time at no extra cost. The valet attendants were pleasant and courteous. I'd absolutely stay here again; it was a great experience.2016-03-08"
"We were disappointed. The room was clean and comfortable, but the WiFi didn't work, and we were told we'd have to wait for a tech to call. We gave up and went to bed. We were also disappointed with the breakfast choices.2021-02-17"
"The hotel was a convenient place to stop. The front desk clerk was so welcoming, pleasant, and informative. The area around the hotel was super walkable and beautiful. The Angry Mussel was an excellent restaurant. Make sure to explore the canal walk.2020-11-01"
"Nice accommodations and staff. I enjoyed staying at this hotel. Book it.2017-12-12"
"Convenient location and good rates. The hotel was run-down and in dire need of a makeover. Even though it was a race weekend, the front desk clerk insisted on checking in everyone at the same time. The housekeeper was on the phone both days I saw her cleaning. The staff wasn't professional. We'll stay somewhere else next year.2018-09-25"
"I liked the room, but the hotel had no security. There was lots of construction, so it was difficult to park.2017-09-22"
"Good value. This hotel wasn't bad. The room was comfortable and great for our needs.2016-07-09"
"The hotel was good until we spotted bedbugs.2016-06-22"
HotelGuides made it easy to choose a hotel based on how far we wanted to get that day. Also liked being able to see the interstate interchange on the map to determine how far off the highway each hotel was.
- Marie Hunt
Why Book Here?
Pay at hotel
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If you don't like your hotel, we'll refund your money.
We order the hotels on this page by how close they are to this attraction.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.