"The linens were clean, but the floor wasn't. It was noisy until almost 11 PM. The night clerk saw me walking with a cane, but never got up to help me slide the heavy door. 1 night at this motel was enough.2022-10-25"
"The motel needed major renovation. The room was clean but cold, and there were no extra blankets. Parking was free.2021-11-11"
"The bed in my room was worn and sagged in the middle. The coffee maker was broken. The staff was polite and professional, and breakfast was good. The hotel met my expectations for the most part.2017-09-30"
"The room needed better soundproofing. Some lightbulbs were missing. The toilet was too low, and the seat was loose. Minimal continental breakfast. No elevator, and the parking lot was uneven. Choose another motel.2015-09-21"
"We had trouble with the WiFi; we called the provided number for assistance, but it stopped working again shortly after the problem was fixed. The exhaust fan in the bathroom was loud.2021-03-05"
"I enjoyed my stay at this hotel. The room was nice, and the employees were great. The only negative was that the toilet didn't flush well.2020-02-26"
"The rates seemed high. The room was clean, but the TV had to be fixed. The employees were really friendly. No ice machines. Breakfast was just muffins and granola bars. If you don't need any amenities, this place is great.2019-06-28"
"The hotel desk was understaffed, so the clerk wasn't able to provide much customer service. Be patient if you stay here.2018-08-13"
"The hotel was clean. I had a perfect stay.2017-07-25"
"The hotel was clean, and the military rates were reasonable. The employees were helpful.2022-07-07"
"Nice hotel, but the room wasn't that clean. The biscuits at breakfast were hard as a rock.2022-01-10"
"Great hotel. The room was nice and clean, and the staff was friendly.2021-08-14"
"I had a pleasant stay. The hotel was convenient to the hospital and interstate. Walk or short drive to Walgreen's, Kroger's, and restaurants. The employees were friendly and professional. Book it.2021-04-03"
"I highly recommend staying here. The hotel was clean, and the staff was professional. The breakfast bag lacked variety.2020-12-31"
"Good experience. The room was lovely and spacious, and the staff was courteous. The hotel remodeling work didn't interfere with our stay.2022-02-10"
"I loved the clean, higher-end room and the courteous front desk service. Check this hotel out; you'll love it.2020-10-21"
"The hotel was clean and lovely, and the staff was accommodating. We were in town for a surgical procedure, and we were able to check out 2 hours late so my husband could rest before we had to travel. Book it.2020-08-16"
"This was the nicest Courtyard hotel we've stayed in. It's located in a beautiful part of town, and the hotel itself was outstanding.2019-12-14"
"Good location in a relaxing and pleasant setting. My room was on the 1st floor, and I heard noise from the 2nd floor. The hotel staff was friendly and efficient.2017-10-31"
"The hotel was pretty and clean. The room was beautiful, with comfortable beds, a microwave, and a Keurig coffee maker. The employees were excellent and so helpful. You won't regret staying here.2022-12-06"
"Great room. The hotel clerk was super nice, and the location was convenient.2022-08-19"
"The room was clean and comfortable, and the hotel clerks were friendly. Go for it.2022-05-13"
"The hotel was really nice, and the staff was excellent. My only complaint was that the pillows were terrible.2021-11-24"
"I had a wonderful time. The hotel was quiet, and the staff was awesome. Great price, too. Book it.2021-08-27"
"The room was fine, but we were disappointed that the hotel didn't have a pool. No breakfast, either.2021-02-13"
"Great location; walk to fine dining and fast-food options. There was a park across the street. The room was comfortable and spotless, and the employees were responsive to our family's needs during a troubling time for us. We had frequent car exchanges, and needed a larger room due to additional family members. Easy parking and great valet service.2021-01-19"
"The hotel lobby was elegant and nice, but the room had dated decor. The AC was so noisy it kept waking us up. The vending machine on our floor didn't work, so we had to go to another floor to get drinks. Not worth the high price. I won't be staying here again.2015-07-14"
"A good find in a safe location. The hotel was clean, and the room was large and had everything I needed. It was quiet, and the beds were comfortable. The check-in process was unique, but not too difficult if you follow instructions. 2022-05-12"
"Nice room, but it was cold and I couldn't get the thermostat to work. The hotel clerk said someone would come up to fix the problem, but that didn't happen. It's hard to sleep when you're cold.2020-10-07"
"Close to the hospital, restaurants, and other amenities. Clean, comfortable room. The hotel clerk was extremely helpful and polite. Overall, I had a great stay.2023-04-27"
"Nice room, but there was construction going on outside the hotel, so loud equipment noise started at 5 AM and continued throughout the day. Great staff.2021-06-29"
"The room smelled clean, but it didn't look clean. There was a sticky substance on the side of the bed. No microwave in the room. There was black mold on the bathroom ceiling, as well as water damage. The light fixtures were rusty. The hotel staff was friendly.2020-07-06"
"The room was incredibly clean, quiet, and well-stocked. The hotel staff was extremely helpful from check-in to checkout. Parking was free and ample. If you want to be close to town, this is the place for you.2018-11-12"
"The bedsheets smelled like body odor the 1st night. The 2nd night we returned to the hotel and found that our room hadn't been cleaned, and we'd removed the dirty bedsheets and left them in the bathroom. We wouldn't stay here again.2018-11-05"
"The hotel seemed overpriced. There was construction going on, so I couldn't use the exercise room. Only one elevator was working.2019-04-10"
"The hotel room smelled bad, and the furniture was dilapidated. The valet parked our car in a restaurant lot across the street and left the window down. We were disappointed.2018-08-26"
"The first key cards didn't work, so we couldn't get into the parking garage or the hotel. The hallways were freezing. The restaurant was expensive, so we didn't eat there. Self-parking and valet both cost $26. I won't be staying again.2015-05-22"
"Great location near good restaurants. What a fun place to stay. The hotel desk clerks and valet staff were all helpful, and the employees at the bar were friendly. Had a shuttle service within a 3-mile radius. We'd definitely stay again.2015-05-21"
"Awful hotel, and absolutely not worth the price. We had to pay an extra $10 per night for the 2nd person in the room. Poor housekeeping. The Internet connection was too slow. The hallway carpet was stained. Minimal workout equipment. The continental breakfast had cheap, unhealthy selections. Never again.2015-07-28"
"Conveniently located. Hotel was clean. Good experience.2015-02-01"
"Clean hotel with nice personnel. Ride the shuttle downtown.2021-07-06"
"Great hotel in a great, safe area west of downtown. The room was clean and comfortable, and the happy hour was nice. Walk out the front door to Gigi's Cupcakes and Hattie B's Hot Chicken. Go for it.2019-09-27"
"The hotel room was spotless, and the staff was great. The valet and shuttle driver were friendly, prompt, and professional. Enjoyed the cocktails and breakfast, and the little bar and eatery was lovely. We had a blast.2016-11-12"
"The hotel was convenient to everything and had the amenities I needed. The door to the patio wouldn't open, but other than that, I had no complaints.2022-08-02"
"The hotel was a joint property with a Residence Inn, so it was confusing when we arrived; we initially thought we were in the wrong place because of the signage. The room was fine. The elevators in the parking garage were out of order, and the signs were so small we couldn't read them from far away, so we didn't realize there were other elevators that worked. The TV in our room didn't work. The front desk clerk gave us incorrect directions. You'll need your room key to exit the garage after checkout.2021-04-09"
"Good place to stay. The hotel was clean, and the staff was polite and friendly. The room was designed to make the best use of the space without feeling crowded. I slept well.2019-08-01"
"Nice personnel. I had no issues at all and highly recommend this hotel.2018-06-12"
"The beds were comfortable. The hotel staff was friendly and so helpful, even though it was a busy weekend. Great hot breakfast and good shuttle. Don't stay anywhere else in Nashville.2017-10-08"
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- Diana Ward
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Most of our competitors order these same hotels in other ways that make them more money.
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To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.