"Nice, clean hotel. The staff was friendly, and the food and drinks were good. I'd love to stay here again. There was a 7-Eleven nearby.2019-05-01"
"Nice hotel, but the service was terrible. We requested facial tissue and got toilet paper instead. Housekeeping only left one drinking glass for both nights of our stay. We waited an hour for a menu at the restaurant. No Do Not Disturb sign available for the door. Don't stay here.2019-01-04"
"Convenient to downtown, but the hotel was old and needed refurbishing. 2019-01-06"
"We were concerned about the area and were disappointed that the hotel charged for parking but wasn't responsible for vehicle break-ins.2018-11-28"
"I had an amazing experience and recommend this hotel to everyone.2018-05-31"
"Nice greeting from the valet when I arrived, and I was quickly directed to the self-park area. The early check-in was helpful since we were attending an all-day event. No coffee in the hotel lobby in the morning, which was a disappointment.2017-01-24"
"No restaurants nearby, but the hotel was wonderful and the employees were helpful.2017-01-03"
"An excellent experience. The hotel room was immaculate and in good working order. The sofa bed was worn, and the mattress was uncomfortable. The staff was helpful, courteous, and friendly. The breakfast bar was clean, fresh, and well-stocked. Parking rates were reasonable, and the garage was covered and had security cameras. 2022-09-08"
"This hotel was a good choice for the area. Needed electrical outlets by the bed, though.2022-06-23"
"This hotel is an excellent choice for the price. The room was clean and nicely appointed, and the bed was comfortable.2020-06-13"
"Nice, clean room with a kitchen area. The bed and sofa bed were both uncomfortable. The front desk clerk wasn't knowledgeable about the area. The hotel shuttle didn't go to the concert venue, which surprised us. Disappointed that there was a parking fee. I don't recommend staying here.2018-04-17"
"The hotel was clean and impressive. The room was spacious and felt like an apartment. Great for an extended stay since there was a kitchen.2016-12-31"
"The hotel was clean, and the staff was friendly.2021-06-05"
"The hotel was expensive, and we couldn't get in our room until 5 PM. Appreciated the shuttle to Amway Center, but the shuttle didn't return to pick us up, and we had to walk back after our concert.2016-10-11"
"The room was clean and updated, and the staff was friendly and helpful. The coffee and bar area had fast service, and the employees had great attitudes. I've already recommended this hotel to 3 people.2016-08-18"
"Nice hotel, and I felt welcome. My room was clean and smelled good. The only problem was the AC, which shut off and didn't come back on. I had to keep getting up at night and turning it back on. Disappointed that the pool was out of service. The bistro food was delicious, and the bar was great.2016-05-16"
"I had a 5-star stay at this hotel. Stay here; it's idea for the Citrus Bowl.2016-01-01"
"The hotel room was nice and clean, and the service was wonderful. The food was good. We'd definitely stay here again and highly recommend it.2022-01-01"
"The room smelled musty, and the carpet was filthy. We had to pay an extra $30 for a shabby cot since there was no sofa bed in our room. Stay at another hotel.2019-04-27"
"The hotel room was clean and the bed was comfortable, but the shower water was lukewarm at best.2019-04-18"
"Nice hotel with quality rooms and beds. The bathroom was small. Decent breakfast selection.2019-04-14"
"This hotel had the nicest staff in the industry. We arrived very early and were allowed to eat breakfast, change, and use the pool. We were even able to check in early. Everyone was polite and professional. The room had a fridge and microwave, and the bedding was clean and fresh. Clean, spacious bathroom with plenty of towels. There was also a workout room and guest laundry facility. After checkout, we were able to store our luggage and use the facilities. Good breakfast with lots of choices. Toiletries were available at the front desk for those who forgot to bring them. There was a shuttle stop right in front of the hotel that went to Universal for free. I give this place 100 stars.2018-10-17"
"Clean hotel with comfortable beds. The front desk clerks were nice.2022-03-31"
"The room was clean and comfortable. The hotel staff was so helpful.2021-11-20"
"A good, clean hotel for a fair price. I recommend staying here.2018-04-19"
"Great location if you're going to Universal Studios, and the price was right. An older hotel. The room was comfortable but showed signs of wear like a leaky ceiling and mold in the bathroom. We had 3 rooms, and none of the safes worked; maintenance couldn't explain why the keys stuck in the locks. The staff was friendly enough, and breakfast was typical.2018-04-17"
"Nice hotel, but the bathtub was extremely dirty and didn't drain well. I told the front desk clerks, but they didn't seem interested.2018-02-17"
"The hotel room was clean, and breakfast was great.2022-03-15"
"A very nice hotel, and the employees were pleasant and helpful. Great place to stay.2021-11-02"
"The hotel and room were immaculate, and the front desk clerk went above and beyond to provide 5-star service. She answered all my questions and made me feel welcome. Breakfast was fresh and served in a safe environment. Social distancing was practiced. I liked that I had to use my key card to take the elevator to my floor.2021-05-08"
"Close to everything and fairly affordable for the area. The hotel was clean, and the employees were friendly and accommodating.2018-03-18"
"Close to Orlando Regional Medical Center. The hotel was clean and quiet. Easy parking.2017-08-22"
"The hotel was conveniently located and accessible to the highway. The room was clean and well-appointed, and the staff was knowledgeable and professional. The free parking was actually street parking; plan to pay for secure parking.2023-02-07"
"The hotel was conveniently located. The room was clean, and I loved the layout. Bring your own dishes and utensils if you plan to use the kitchen.2022-10-29"
"Nice hotel that felt like home. The room was clean and had a nice kitchen set-up. Easy WiFi. The AC was noisy. The bathroom features were modern, and enough towels were provided. Stay here.2022-05-10"
"A nice, comfortable hotel. Great service.2021-10-23"
"The room was adequate, and the rates were great. Housekeeping was limited. Friendly staff, and a warm breakfast was provided. Convenient to Universal Studios, and just behind Miller Ale House and Kobe Steakhouse. 2022-01-03"
"The bedsheets had what looked like blood on them. The hotel staff changed the sheets, but I never got a call from the manager as promised.2019-06-30"
"Convenient to restaurants and shops. Great value. The room was clean and spacious, and the hotel staff was welcoming.2018-09-04"
"The hotel was clean, and the complimentary breakfast was excellent. Nice place to stay.2018-04-14"
"The hotel room needed blackout drapes.2019-02-20"
"A good experience. Nice hotel room with a comfortable bed. Decent breakfast.2016-06-27"
"Perfect location and affordable rates. I had a few minor problems with my room. It didn't smell fresh, and there was rust in the bathtub. Everything else was great. The employees were friendly, and breakfast was good. Great place to stay.2016-05-23"
"The hotel was clean, and the room was quiet. The AC worked, and the bedding was crisp and clean. We had a handicap room with a walk-in shower, and the water pressure was good. Friendly staff and nice breakfast. There was ample parking. We had a good dinner at Carrabba's, which is nearby.2019-07-09"
"Good value. The hotel was close to everything. The suite was clean and a great size for 2 people. The bathroom was functional but needed updating, and the shower faucet leaked. The front desk clerk could've been friendlier and more willing to offer information and assistance.2018-04-19"
"If you want a clean, basic hotel room near restaurants, a pharmacy, and Universal, this is the place for you. The front desk clerk was lovely. Easy access to the park bus. I'd stay here again.2017-12-08"
"We liked everything about our hotel stay. You'll love it.2017-11-05"
"I loved this hotel. Everything was excellent. The room was clean, the staff was wonderful, and breakfast was good. You need to stay here.2015-08-27"
"The hotel was comfortable. If you're traveling with pets, this is the place to stay.2021-02-14"
"The hotel was within walking and biking distance of Universal. The room was clean and had plenty of towels. Quick check-in. All the employees were friendly and helpful. The breakfast attendants kept the food stocked and took the time to point out where some items were. We'll stay here again.2020-03-02"
"Great hotel for the price. Good-sized room with high ceilings. The only downside was that the sink didn't drain well. Nice breakfast.2018-05-21"
"The hotel was nice, clean, and reasonably priced. Breakfast was super. I recommend staying here.2017-08-16"
"Nice hotel for the price. The room was clean, spacious, and well-decorated and had a fridge and microwave. Excellent service and lovely breakfast. I'd stay again.2017-01-17"
"Easy to access off I-4 in Orlando. The rates were reasonable, and the hotel was comfortable.2019-08-26"
"Right around the corner from Universal Studios. Average room. We heard people arguing across the hall. When I arrived at the hotel, there was no one at the front desk. When the clerk finally arrived, she wasn't wearing shoes.2015-04-16"
"I really enjoyed my stay. The hotel location was great, the grounds were nicely kept, and the atmosphere was warm and inviting. The suite was nice, clean, and spacious. The staff was friendly, professional, and helpful. We'll certainly return.2020-11-16"
"We had a positive experience. The hotel was convenient to the parks. We left a wallet behind, and a housekeeper turned it in to the front desk. We were thankful.2019-11-12"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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