"The hotel seemed overpriced for the room and service. My stay was just average, and both check-in and checkout were problematic.2018-10-01"
"We had a comfortable stay at this hotel. The staff was accommodating and provided excellent service. Breakfast was great.2016-07-08"
"A short walk to the cruise ships, and there were many shops and restaurants in the area. My entire experience was perfect. My hotel room had great amenities, and the service was exceptional.2016-07-06"
"Great location near the cruise port. Reasonable rates. The room was comfortable and tasteful. The hotel staff was friendly and knowledgeable about the area. 2016-05-18"
"Great hotel in a great location. The staff was kind and helpful. Valet parking was expensive.2016-04-26"
"The hotel was expensive, and the room was the size of a postage stamp. No complimentary breakfast.2016-05-20"
"The hotel was convenient to Canada Place, and the 2-room suite was an excellent value.2016-05-07"
"We had to park 2 blocks away and walk to the hotel with our luggage. The bathroom was bigger than the bedroom, and the toilet ran all night. The room did have a window, but it faced the cement wall of a closed, run-down building. The bed was a double, not a queen. I'd never stay here again.2016-05-03"
"Great location. The hotel was dated but clean, and the staff was wonderful. They went out of their way to give us useful information and accommodate our needs. If you're not planning to spend a lot of time in the room, this is the place.2015-09-22"
"The room was small, but had all the amenities I needed. It was fine for an overnight stay. The hotel staff was helpful.2015-09-13"
"This hotel is reliably good. Great location in Gastown near the cruise ship pier. Pleasant employees.2017-05-23"
"Close to the train station, cruise terminal, Stanley Park, and Gastown, and a direct shot to the airport. The hotel was clean, and the staff was helpful and friendly. We were able to store our luggage before and after checkout while we explored the city. Nice view from the outdoor breakfast terrace.2016-07-25"
"Lovely, large hotel room. Great in-room dining service, and the food was fantastic.2015-10-01"
"Good location. Excellent hotel. I loved the good-sized room, but wish there had been another lounge chair. The staff was friendly and helpful. Great food. Highly recommend.2015-04-24"
"Great place to stay. The room was nice, the staff was pleasant, and breakfast was awesome. Stay here.2017-08-03"
"I have trouble with stairs and requested a room on the 1st floor, but arrived to find we had to walk up a flight of stairs to get to the lobby, then took an elevator to the 1st floor. The beds were comfortable, but we were subjected to loud music from the live band at the downstairs bar. When I called to complain about the noise, the clerk told me it was to be expected at a downtown hotel.2017-06-14"
"Lots of street noise, and we had to open the window since the room was quite warm. Good location and staff.2017-03-28"
"The hotel room was quiet small.2016-06-26"
"Not a good value. The hotel room was small, and there was a lot of noise from the hallway. The staff was average at best. The elevator was slow, and there was no complimentary breakfast. Parking was expensive. Find another option.2016-06-05"
"Excellent location and moderate rates. This hotel exceeded all our expectations, especially under difficult social distancing conditions. The staff was professional and courteous. Great place to stay.2020-08-21"
"The hotel was close to stores and restaurants. The room was well-kept. Great service and delicious food.2019-02-01"
"Excellent location. The hotel staff was pleasant and helpful, and our dog was welcome. Parking and pet fees added to our costs.2017-11-22"
"The hotel room wasn't set up for 3 people as we'd requested. No air mattress, and not enough towels provided. The AC was noisy and leaked down the wall. Had to request a fan. The TV remote control didn't work well. Check out the room before unpacking.2015-06-20"
"The staff was cheerful and helpful, and service was prompt. I highly recommend this hotel.2016-10-21"
"I had a wonderful stay at this hotel. Great location. The room was comfortable, the facilities were excellent, and the staff was extremely helpful. Go for it; you won't regret it. 2016-10-01"
"Good hotel stay.2016-06-06"
"Lovely hotel with outstanding personnel. Breakfast was super. There were only 2 luggage carts, and some guests monopolized them.2015-09-29"
"The hotel was within walking distance of Rogers Arena and many good restaurants. The room was clean, quiet, and affordable. Excellent staff; everyone went out of their way to accommodate us. Slow elevators were the only negatives.2015-06-17"
"The hotel was expensive, but the beds were comfortable and the valets were great. The granola at breakfast was delicious.2019-08-25"
"Short walk to the entertainment district and restaurants. We arrived at the hotel early, but the check-in clerk went out of her way to find us a room that was available right away. She was pleasant, efficient, and personable. The room was spacious and attractive, with floor-to-ceiling windows and an extremely comfortable bed. The bellboys were efficient and friendly, and hailed us a cab to the pier within minutes. I wouldn't hesitate to stay here again.2016-09-28"
"Beautiful hotel. Lovely staff. Excellent restaurant. We stayed 2 nights, and it was a wonderful experience. Appreciated the wine and chocolate-covered strawberries for our anniversary; it was a special gesture. Great place to stay. Highly recommend.2015-05-30"
"The hotel was located in the middle of everything, with tons of restaurants to choose from. The nightlife was exciting, and walking and sightseeing were out of this world. The concierge and housekeeper were professional, courteous, and pleasant. I'll definitely be returning.2022-10-19"
"The hotel was pleasant and impressive. I'd stay here again and recommend it.2019-03-29"
"I had an accessible bathroom, but there was no shower bench. The restaurants were closed, so we had to order out, and the hotel staff was helpful and brought the food to my room since I'm not very mobile. Excellent service. Good place to stay.2021-04-23"
"The hotel room was nice and clean. The staff was friendly and willing to help.2019-05-20"
"Good location. The hotel room was clean. We were pleasantly surprised.2016-09-16"
"Excellent location for shopping, sports events, dining, and sightseeing. The room was spacious, and the views from upper levels were stunning. Excellent service. Stay at this hotel.2015-06-26"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.