"The hotel seemed overpriced for the room and service. My stay was just average, and both check-in and checkout were problematic.2018-10-01"
"We had a comfortable stay at this hotel. The staff was accommodating and provided excellent service. Breakfast was great.2016-07-08"
"A short walk to the cruise ships, and there were many shops and restaurants in the area. My entire experience was perfect. My hotel room had great amenities, and the service was exceptional.2016-07-06"
"Our stay was fantastic. The hotel was beautiful and clean, and the employees were excellent. Highly recommend.2017-03-24"
"Nice downtown location. This hotel is a good value.2016-06-11"
"Convenient but a bit expensive. Close to BC Place and Rodgers Arena. The room was comfortable and clean, and the staff was pleasant and helpful. I recommend this hotel.2015-09-25"
Upper-upscale, smoke-free, full-service, downtown hotel
Near Robson Square
5 blocks from Canada Place Cruise Terminal
No shuttle to Canada Place Cruise Terminal
Heated outdoor swimming pool open all year
Exercise room
Restaurant - 2 lounges - coffee shop - room service
Free WiFi
Parking costs $36 per night
Park and cruise not allowed
Pet friendly hotel
More > - allows dogs only up to 50 pounds, 2 dogs per room - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Jun 2016 < Less
"A wonderful experience. The hotel room was clean, and the bed was soft and comfortable. We really enjoyed our stay.2023-09-13"
"This hotel was awesome, and the location was perfect. Our room was amazing, with a sitting area and big, comfortable bed. Great place to stay.2019-11-11"
"The hotel was expensive, and the room was the size of a postage stamp. No complimentary breakfast.2016-05-20"
"The hotel was convenient to Canada Place, and the 2-room suite was an excellent value.2016-05-07"
"We had to park 2 blocks away and walk to the hotel with our luggage. The bathroom was bigger than the bedroom, and the toilet ran all night. The room did have a window, but it faced the cement wall of a closed, run-down building. The bed was a double, not a queen. I'd never stay here again.2016-05-03"
"This hotel is reliably good. Great location in Gastown near the cruise ship pier. Pleasant employees.2017-05-23"
"Close to the train station, cruise terminal, Stanley Park, and Gastown, and a direct shot to the airport. The hotel was clean, and the staff was helpful and friendly. We were able to store our luggage before and after checkout while we explored the city. Nice view from the outdoor breakfast terrace.2016-07-25"
"Lovely, large hotel room. Great in-room dining service, and the food was fantastic.2015-10-01"
"Great place to stay. The room was nice, the staff was pleasant, and breakfast was awesome. Stay here.2017-08-03"
"I have trouble with stairs and requested a room on the 1st floor, but arrived to find we had to walk up a flight of stairs to get to the lobby, then took an elevator to the 1st floor. The beds were comfortable, but we were subjected to loud music from the live band at the downstairs bar. When I called to complain about the noise, the clerk told me it was to be expected at a downtown hotel.2017-06-14"
"Lots of street noise, and we had to open the window since the room was quite warm. Good location and staff.2017-03-28"
"The hotel seemed overpriced. The room was small, and the bar of soap was too small to use.2022-09-12"
"The hotel room was clean, and the staff was friendly. I didn't like the big pillows, though..2018-04-16"
"Nice, clean room. The bedding was extremely comfortable, and I loved the Seattle's Best coffee. Friendly staff. I was disappointed that the restaurant wasn't open for breakfast. I'd stay again.2017-09-18"
"Excellent location and moderate rates. This hotel exceeded all our expectations, especially under difficult social distancing conditions. The staff was professional and courteous. Great place to stay.2020-08-21"
"The hotel was close to stores and restaurants. The room was well-kept. Great service and delicious food.2019-02-01"
"Excellent location. The hotel staff was pleasant and helpful, and our dog was welcome. Parking and pet fees added to our costs.2017-11-22"
