"Across the street from the Victoria Conference Center. The hotel room was clean and had a great view of the mountains and harbor. I got a good night's sleep. My only complaint was that it took 90 minutes to get my room service food; the order wasn't complete, and the food wasn't very good. Breakfast was good, but it took forever to get my food. Great, professional valet service.2016-10-30"
"Great location and service. The staff was friendly. I was satisfied with everything and would stay here again.2019-04-01"
"The hotel was just a 5-minute walk from the convention center. The room was generally clean, but there was a cigarette pack and bottle cap under the table. Appreciated the free wireless Internet. The staff was friendly and accommodating. Good meals in the restaurant, and I enjoyed the happy hour. Parking cost $16 each day.2016-02-09"
"The hotel was ideally located and affordable. The room plumbing was neglected; the taps leaked, and handles were loose. Nice restaurant and lively bar.2017-06-07"
"Reasonable rates. I loved being right downtown, and the hotel had everything you could need, including a restaurant, pub, and liquor store. Great staff; they were so friendly and helpful. Definitely stay here.2016-10-12"
"Our room was right above the noisy pub, so we weren't able to enjoy an afternoon nap. The noise stopped at 6 PM. The room and breakfast were adequate.2016-03-02"
"Good location. Average hotel, but too noisy.2015-08-23"
"My experience was quite pleasant. The room was extremely clean, and the beds were comfortable with plenty of pillows. The temperature control worked well. The hotel staff was friendly and helpful, and the valet service was exceptional. I was completely satisfied.2018-08-09"
"Nice hotel, and we were upgraded to a suite. Don't hesitate to stay here.2017-06-21"
"Good value. A generally great hotel stay, but the room needed better soundproofing and the layout was awkward. The bed was in the path of the door, and the hallway light shined in. We changed rooms, but the night clerk didn't inform the day clerk, which caused a bit of confusion.2015-11-23"
"I really enjoyed the location, but there was a noisy wedding party next door. The beds were too hard. Friendly personnel.2015-08-05"
"The suite was nice, and the hotel staff was pleasant. The on-site restaurant was closed because of Covid.2021-06-30"
"Nice, spacious room. The hotel staff was pleasant and helpful. Breakfast at the on-site restaurant wasn't very good.2015-09-01"
"The hotel was in the center of the city, just a block from the Legislature. Excellent room; it was well-kept and clean. The staff was welcoming, friendly, and professional. We've stayed here 3 or 4 times, and it continues to be our first choice.2015-04-20"
"Great location on the harbor just a block from the clipper ships. The hotel room and sitting area were spacious, and the bed was comfortable. Good breakfast. Great bike rental next door. No elevator. Stay here.2016-07-15"
"The location, views, and hotel were great. The check-in clerk wasn't particularly friendly or helpful, but the other employees were cordial. Nice, clean room with a comfortable bed. Book a Pacific harbor view.2015-07-21"
"Clean, decent room, but the plumbing was noisy so it was hard to sleep. I could hear water running in other rooms, but it might not bother people who aren't as sensitive to noise. A little pricey for what you get, but not a bad stay overall.2017-10-13"
"Good location, especially if you use the Clipper ship for transportation. Charming older hotel. The room was clean and adequate for a comfortable stay, but it was by no means upscale. Great water pressure in the shower, though the hot water was finicky. The hallways were dated. Breakfast was also satisfactory, served in a lovely, sunny room. A pleasant, family-friendly place to stay.2017-06-30"
"Close to the harbour in a walkable area. The hotel room was clean and fully equipped. The staff was friendly and helpful. Nice hot breakfast. Not many rooms with balconies, though; book early if you want one.2017-05-23"
"Close to restaurants and shops. The hotel room was dated but had the necessities, and the bed was comfortable. Limited TV channels. The staff was professional and polite.2016-05-24"
"Good location and good service. An excellent hotel stay.2015-02-23"
"The hotel room was nice and clean, but the balcony was so tiny there was just room to stand. The water view was very limited. Efficient, friendly service at the front desk, and the restaurant food was fabulous.2016-08-01"
"Clean, quiet hotel room with comfortable beds. The great views were marred by dirty windows. We did find some minor maintenance issues; some light switches and electrical outlets didn't work, and the sink was cracked. The service was exceptional. 2016-05-12"
"The room was spotless and relaxing, and the view was amazing. The hotel staff was just unbelievable; they went above and beyond to help us. A beautiful place to stay.2019-10-28"
"The hotel room was clean, bright, and comfortable. Good housekeeping. The on-site restaurant was a bit pricey, but it was about a 15-minute walk from other restaurants. The in-room coffee was dismal.2019-04-25"