"The hotel was beautiful and clean, and the staff was amazing. However, there were a lot of stairs and there was a lot of walking and confusion for seniors. Nice shuttle to the General Jackson and the Grand Ole Opry.2021-07-25"
"I enjoyed my short hotel stay. The Christmas decorations were beautiful. The signage could've been better, though. We tried to eat at Fuse, but the staff was horrible and we were never seated after an hour of waiting for a table.2018-11-13"
"Everything you could want, such as shops, restaurants, and convenience to attractions, was readily available. The hotel was quiet and clean. The AC worked well, and the bed was comfortable. Plenty of hot water for showers. Relatively quick check-in.2015-06-15"
"The room door would only open about 3 inches, so we were given another room. It was on the 1st floor and faced the interstate. The bed was clean and comfortable. The bathroom could've been cleaner, and the drywall by the toilet needed replacement. There were small bugs. Stay at this hotel at your own risk.2022-06-13"
"A really great experience. Walk to Opryland Hotel, or take the shuttle. The rooms overlooked the indoor pool and whirlpool, and everyone was so friendly. The on-site restaurant had live music. The only negative was that the pool closed at 9 PM. Pick this hotel.2019-12-11"
"Nice hotel with pleasant, helpful personnel. The 1st floor was quite noisy until the pool closed for the night.2018-04-03"
"Quiet area near Grand Ol' Opry. Good rates. The bed and showerhead were too high, and the toilet was too low since I have arthritis. The hotel clerk was most helpful, polite, and pleasant. Nice variety of food at the complimentary breakfast. The shuttle service was a plus. Book it.2022-04-09"
"The hotel was nice and comfortable.2021-04-28"
"The hotel was clean, but the staff wasn't friendly and breakfast wasn't good. I won't stay here again. 2021-04-03"
"This hotel was being remodeled and seemed a little chaotic. The room was clean, the Internet connection worked well, and the employees were nice. Just a place to sleep.2017-03-03"
"This hotel was horrible. The beds felt like bricks, the pool was filthy, and we left covered in bites. Never again.2016-06-25"
"The room was clean, and we loved having a sitting area. The hotel staff was friendly and accommodating. There was a free shuttle to and from Opryland Hotel, and there was a 3rd-party shuttle service to downtown Nashville for just $10 per person round-trip. We'll definitely be back.2019-12-08"
"The hotel was within walking distance of 4 restaurants. The room was clean and spacious, and the staff was friendly, helpful, and accommodating. Great breakfast and good complimentary shuttle service. I highly recommend staying here, especially if you're visiting the Opryland Resort and Convention Center.2019-12-05"
"Everything about this hotel was excellent, from the hospitality to the food.2017-12-01"
"There were door issues. A monitor turned off the AC in the room, and it got terribly hot; we had to change rooms. The hotel clerk was rude. We were disappointed and don't recommend staying here.2022-07-27"
"A pretty good place to stay. All the hotel employees were nice to us.2019-11-26"
"The hotel was fine, but the water pressure was low and the sink drained slowly.2017-10-24"
"A wonderful experience. The hotel staff was helpful. I'll stay again.2016-12-28"
"Perfect location. The hotel was beautiful and the employees were the nicest ever, but we were put in a building due for renovation and it showed. The interior was worn, and there were 2 barking dogs in the next room. Despite reporting the problem, the barking continued.2016-07-17"
"The hotel was clean and nicely decorated. The employees were so kind and professional, and they went out of their way to help us with anything we needed. They made us feel welcome. We really enjoyed our stay.2022-04-11"
"Not within walking distance of the Grand Ole Opry. The hotel was nice, but we've stayed in better for much less money. No counter space in the bathroom for toiletries, and the sink was outside of the bathroom, so privacy was an issue. No complimentary coffee or breakfast. I expected more.2019-05-22"
"The hotel was clean, and the staff was helpful and friendly. Poor water pressure in the shower. 2017-10-31"
"The hotel was clean and modern. My room had a great little kitchen. Nice shuttle to Opryland, and a private shuttle took me downtown for a reasonable price.2019-05-18"
"The hotel room was clean and modern. Nice kitchen.2019-05-18"
"Good experience. The hotel lobby had a nice ambiance, and the room was clean and good-sized. The TV had wire hanging on mesh. Parking cost $14.2023-07-17"
"The hotel room was clean and comfortable, and the service was excellent. Stay here.2021-01-13"
"The hotel clerks were friendly and called to see if I needed anything else in the room, which was nice. Good cookies and coffee, but the breakfast price was high.2020-09-04"
"I never got fresh towels despite multiple requests. The service at this hotel was terrible. Look elsewhere.2021-08-15"
"OK overall, but there wasn't enough hot water for showers, and the hotel clerk was barely civil. OK if you need a pet friendly place to stay.2018-07-08"
"Fine for an overnight stay. The hotel needed some repairs and updating, but the room was fine and breakfast was great. 2018-05-08"
"Convenient to the airport. Nice hotel room, but we heard the people upstairs at about 2 AM. No gas stations open after midnight in the area, so fill up before then.2019-11-14"
"The hotel smelled awful, and the room wasn't clean. The front desk clerk was rude. Stay somewhere else.2016-06-04"
"Terrible experience. There was mold on the walls, the wall in the bathroom was dented at the bottom, and it looked like someone had spilled paint in the bathtub. There were cobwebs all over. Don't stay at this hotel.2015-11-01"
"Clean room with comfortable beds. The hotel staff was friendly and helpful. Definitely stay here.2018-10-17"
"I stayed at this hotel for 3 nights. There was no hot water in our room, so we had to haul our luggage to another room the next day. There was no hot water in that room, either; after running the water for 15 minutes, we finally got lukewarm water.2016-03-07"
"It took over 15 minutes for the water to warm up, and it was barely lukewarm. Find another hotel.2016-03-07"
"The hotel employees were rude, and the service was poor. Stay somewhere else.2023-01-10"
"The room was dated, to say the least, and sketchy people came and went late at night. I'd never let me wife stay at this hotel alone. Make other arrangements.2021-08-02"
"Not the best value. The hotel was clean, and the staff was friendly and helpful. The coffee and breakfast were substandard.2016-05-21"
