"Walk to many amenities. Great rates. The hotel was clean, and the parking area was safe.2020-04-28"
"The staff was fantastic. The bartender even offered to go pick up my dinner so I wouldn't have to walk alone in the dark in an unfamiliar area. Just 3-4 blocks from the waterfront and restaurants. Stay at this hotel.2019-11-09"
"The hotel room and especially the bathroom weren't clean, but the hotel staff was friendly.2017-06-28"
"We expected a better hotel for the price. The room was average, and the bedsheets didn't look fresh. The pillows were worthless. The luggage stand crumpled to the floor when we put our suitcase on it. The shower door track was a tripping hazard. There was a terrible odor coming from the ice machine area. On a positive note, the hotel staff was friendly and attentive, and breakfast was great.2017-05-08"
"Good downtown location. All the hotel employees were nice, but other guests kept us awake. Good breakfast. Had to pay for parking, and the garage was small.2015-07-27"
"I loved this hotel. It's a great place.2021-08-22"
"Right off the interstate. Clean room and common areas. The room had everything we needed, but the TV remote control didn't work well.The hotel staff was friendly, but the check-in clerk was a bit overwhelmed. Nice bar and restaurant. Ask for a room away from the interstate if you want less noise and a cool view of downtown.2017-06-25"
"Walk to the Clinton Presidential Center. The hotel was clean and well-furnished, but the front desk clerks didn't offer directions or information about the property.2015-09-03"
"Can't beat this hotel. The service and food were wonderful.2015-08-01"
"All the hotel employees were cordial. The restaurant food was excellent. You'll enjoy your stay here.2015-07-30"
"Quality hotel with superior customer service. Unfortunately, a homeless man approached my young daughter at the baggage drop-off area, and management didn't do much to protect guests. If not for that experience, I would have rated this hotel highly.2018-07-07"
"I had a wonderful experience at this hotel. Walk to downtown events, fabulous restaurants, and a little grocery store. All the employees were nice and helpful, and greeted us by name every time we entered or exited. Great breakfast staff, too. You'll be pleased if you stay here.2017-02-21"
"The hotel was clean, and the staff was quite friendly. Be aware that there are 2 Marriott hotels within a few blocks; I initially went to the wrong one.2016-12-25"
"I love this hotel. I've stayed here multiple times, and will stay again in the future. I highly recommend it.2016-06-08"
"Convenient to downtown activities. The hotel staff was friendly and helpful. Don't hesitate to book a room here.2015-08-25"
"A typical hotel stay. All the employees I encountered were friendly and helpful. I loved the pre-bagged ice and filtered water stations across from the elevators. Dinner at the on-site restaurant was mediocre.2017-05-08"
"Best hotel stay ever, but there was no complimentary breakfast.2016-05-30"
"Great location. The hotel staff was friendly.2016-05-27"
"Clean room and friendly, approachable hotel staff. Book a stay here.2015-09-03"
"The hotel was comfortable, but my room didn't have a microwave. Housekeeping didn't vacuum for 4 days. I had to ask for assistance with the AC and telephone. Eat somewhere else.2019-11-27"
"I had a pleasant stay. The river room had a nice view. The bathroom needed some maintenance, though. Great restaurant and customer service. Parking was valet only.2019-11-05"
"We enjoyed our stay at this hotel.2017-08-10"
"I asked for a robe and never got one. No pool or whirlpool. We waited 45 minutes for our car and finally got the keys out of the cupboard and got it ourselves. The on-site food was expensive and limited.2017-05-29"
"Excellent hotel. Expect a great experience.2016-02-23"
"The hotel was horrible. It smelled like smoke and wasn't clean at all. Don't stay here.2020-11-11"
"An awful experience. There was no TV in the room, so we were moved to a room where the toilet ran all night. We were told that maintenance workers weren't available at night. The AC kept shutting off, and no one knew how to fix anything. We cancelled the next night's stay and went to another hotel.2020-09-28"
"The room wasn't clean. The TV and phone didn't work. No bathroom mat, and there was hair in the bathtub. The hotel staff was lovely, but they were unable to do anything about the problems because there were no maintenance workers on site. I cancelled my 2nd night. Don't stay here.2020-09-07"
"A horrible experience. The 1st room smelled bad, and the hallway was dirty. I was moved to another room, but there was mildew in the bathroom. I asked for an extra pillow, but never got one. I had an uncomfortable stay and don't recommend this hotel.2020-08-16"
"The room was gross and there were bugs all over the floor. I had to change rooms twice. Don't stay at this hotel.2020-06-23"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.