Hotels near Cliff Castle Casino – Camp Verde, Arizona

"Great location. Simple and comfortable hotel. Loved the room. Had a shuttle to and from the casino.2015-01-14"

"Nice hotel with congenial employees and great food. There was a Denny's next door. Stay here.2018-05-21"

"The hotel seemed overpriced. I had a newly-decorated room on the 3rd floor. The plastic taped on the hallway carpet for protection was slippery. Good breakfast.2017-04-27"

"The motel was relatively clean. The bed was comfortable. Nice amenities and decent breakfast. No elevator.2016-10-31"

"This was the worst motel. Don't stay here.2017-04-20"

"Nice, clean room. Great breakfast. I'd stay at this motel again.2016-01-23"

"Good location and rates. The motel room was comfortable.2018-10-26"

"The hotel was noisy, the bed had minimal support, and I didn't like the key card system.2016-10-19"

"Good location with nice views. Easy in and out when driving. Well worth the price. The motel room was clean, and the employees were friendly. Good waffles at breakfast. I'd stay again.2015-05-23"

"Nice, quiet location; easy drive to trails and attractions in town. Good staff at check-in. Weekend housekeeping could've been better.2018-03-14"

"No cell phone service at this hotel.2015-03-31"

"The motel had a pleasant atmosphere and all the amenities I needed. Definitely a good place to stay.2016-01-19"

"The lodge had a spectacular view of the mesa. My room was just the right size, and had a seating area outside that felt like a personal garden. The meandering creek was an added bonus. Plenty of room for walking our dog, too.2015-02-17"

"The condo needed better soundproofing.2017-03-08"

Good Afternoon. I have recently stayed at the Sedona Rouge in Sedona, AZ. I have written a review of the property below. I hope that you will post this review so that others may learn from my experience. I've also attached a copy of my booking receipt as proof that I have stayed at the property. My go-to hotel brand is usually Marriott. However, I noticed that they did not have any locations in Sedona, so I sought out some reviews to help make my decision on a place that would be equivalent in quality to Marriott. Most of what I read about this hotel was positive, so I thought this would be a very pleasant experience. However, I was highly disappointed and my key reason for this review is listed in the last paragraph. When you pull in, the hotel has a pretty average look to it. There isn't anything to really write home about in terms of luxury. Something that I expect from any business in the service industry is to make attempts to go the extra mile to make your experience that best that they can. And so here comes my issues with Sedona Rouge... Check in is at 3:00pm. And the hotel is NOT required to allow you in before then. We arrived at 2:00pm just to see if we were able to get into our room earlier, or at least leave our bags there since we did have a tour that started at 3:00pm and it would have been nice to not have our belongings sit in the heat for 3 hours. After all, this is Sedona in July. Unfortunately, no help there on the bags or checking in early. Between business and personal, I spend about 25 nights per year in hotels. This type of service is usually acceptable with any major or luxury brand hotel. The room itself was very hot and it seemed like the a/c just struggled to get the room below 80 degrees. Interesting enough is that while sitting at the restaurant, another guest was complaining about the same issue. Also, someone mentioned that the decor in the room was "outstanding." I'm not sure where they have stayed in the past, but I had a more premium corner room and the desk was beat up, the faucet leaks, sofa had stains on it, and as far as "decor" is concerned, well they had an 11x17 picture on the wall... that was it. The room might be the equivalent of a Holiday Inn Express at best. Again, this is nothing to write home about. My wife and I originally had 2 nights booked at this hotel. After hearing of some nearby wineries that were not on our original agenda, we decided to pre-pay for an additional night stay at the hotel during our first night. Unfortunately, a family issue arose, and we would have to leave earlier than expected. We contacted the office to explain the issue and have this third night refunded since we would not be here and were giving more than 24hours notice. After speaking with 2 different managers, they refused to refund this money. This was quite upsetting. I've been on personal and business trips where events occurred outside of my control, and the hotel was more than happy to make the adjustment. Those hotels exibit great customer service and this is why I make it a point to repeat my business or recommend those hotels to others. In regards to Sedona Rouge, I must do the opposite. They is a great looking Hyatt not too far away from this hotel. Do yourself a favor and check that one out, or another premium brand before booking your stay here. These people could care less about going the extra mile to make your experience as pleasurable as possible. 2016-07-24

"Great value. The hotel staff was courteous, and check-in was nice.2016-10-30"

"This motel was a pleasant surprise. Great views and friendly staff.2015-07-08"

"For a big resort hotel, I was surprised that there was no cable TV or pay-per-view. There was a water shortage for several hours, and we had to argue to get comped the daily resort fee that day. No newspaper. Parking spots were hard to find by our building, and the pool was too far away from our room.2018-04-30"